高级品牌成功账户经理
Sr Brand Success Account Manager
公司的使命是赋予世界顶级生活方式创作者最大经济成功的能力。我们前面有巨大的机会，我们正在寻找想创造，创新和颠覆行业的团队成员。我们授权我们的团队成员推动创新，创造价值并继续领导该行业的创建。在职业增长方面，这将改变游戏的位置。**职位标题**: Sr 品牌成功账户经理 **关于角色** LTK 正在寻求一位高级品牌成功帐户经理加入我们不断发展的团队。在这个角色中，你将拥有高价值和关键增长品牌的成功组合，作为战略合作伙伴并帮助客户最大限度地提高其计划的性能和长期价值。你将根据每个品牌的目标，绩效和机会制定定制策略，使用数据，创作者见解以及业务环境来优化程序并推动更强大的结果。你将导航更复杂的客户需求，开发基于数据的建议，与高级品牌利益相关者进行接触以影响战略并释放增长。**How you will make an impact** - 拥有高价值和关键增长品牌组合的战略成功与健康，根据每个品牌的目标，绩效和机会制定定制方法。- 与销售密切合作，开发关系和计划增长计划，深化品牌参与度并确定扩张机遇。-通过监测计划性能，诊断缺口以及发展改善 ROAS,竞选效率，CMP 活动和整体程序表现的策略来推动持续的项目优化。- 领导重复业务复盘和 QBR,为营销领袖和高级品牌利益相关者制定令人信服的绩效叙述，基准标准和前性建议。- 开发高质量的数据支持战略建议，推动计划增长，包括增长计划，竞选总结，扩张机会以及类别或季节性的策略。-应用强大的分析技能来解释绩效数据，构建预测，规模机会，并将见解转化为可行的品牌推。- 主动地确定账户风险，表现趋势和增长机会并制定解决这些问题的策略。- 作为品牌战略顾问，在 LTK 的品牌平台，创作者营销和市场上提供深入专业知识。
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LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry.
We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.
**Position Title**: Sr Brand Success Account Manager
**About the role**
LTK is seeking a Sr. Brand Success Account Manager to join our growing team. In this role, you will own the success of a portfolio of high value and key growth brands, serving as a strategic partner and helping customers maximize the performance and long-term value of their programs.
You will develop tailored strategies based on each brand’s goals, performance, and opportunities, using data, Creator insights, and business context to optimize programs and drive stronger results. You’ll navigate more complex customer needs, develop data-backed recommendations, and engage with senior brand stakeholders to influence strategy and unlock incremental growth.
**How you will make an impact**
- Own the strategic success and health of a portfolio of high-value and key growth brands, developing tailored approaches based on each brand’s goals, performance, and opportunities.
- Partner closely with Sales to develop relationship and program growth plans that deepen brand engagement and identify opportunities for expansion.
- Drive continuous program optimization by monitoring performance against plan, diagnosing gaps, and developing strategies to improve ROAS, campaign efficiency, CMP activity, and overall program performance.
- Lead recurring business reviews and QBRs, developing compelling performance narratives, benchmarks, and forward-looking recommendations for marketing leaders and senior brand stakeholders.
- Develop high-quality, data-backed strategic recommendations that drive program growth, including growth plans, campaign recaps, expansion opportunities, and category or seasonal strategies.
- Apply strong analytical skills to interpret performance data, build forecasts, size opportunities, and translate insights into actionable brand recommendations.
- Proactively identify account risks, performance trends, and growth opportunities and develop strategies to address them.
- Serve as a strategic advisor to brands, bringing deep expertise across LTK’s Brand Platform, Creator marketing, and industry best practices to help customers achieve their goals.
- Consistently achieve and exceed KPIs and OKRs focused on portfolio GMV growth, Transaction Revenue, CMP activity, feature adoption, campaign execution, brand ROI, and retention.
- Navigate complex customer challenges with sound judgment and creativity, partnering across LTK to drive resolution and improve customer outcomes.
- Provide a high-quality customer experience and build trusted relationships with senior customer stakeholders.
**What you will bring to LTK**
- Bachelor’s degree or equivalent practical experience.
- Experience in Creator or influencer marketing, digital media, advertising, e-commerce, or a related industry.
- Experience with HubSpot or a comparable CRM.
- 4+ years of experience in Customer Success, Account Management, digital media, marketing, SaaS, or another relevant customer-facing role.
- Demonstrated experience managing complex or high-value customer relationships and developing strategic account or growth plans.
- Strong analytical skills with experience interpreting large data sets, evaluating performance, forecasting, sizing opportunities, and translating insights into strategic recommendations.
- Demonstrated experience driving measurable customer or business outcomes, including growth, retention, adoption, revenue, or similar performance metrics.
- Experience developing and presenting strategic business reviews, performance narratives, and recommendations to senior customer stakeholders.
- Experience developing Creator or influencer marketing strategies, including Creator selection, program design, or portfolio optimization.
- Strong business acumen with the ability to connect customer objectives, performance data, and broader business opportunities.
- Demonstrated ability to independently navigate complex customer challenges, competing priorities, and ambiguous situations.
- Excellent written and verbal communication skills with the ability to influence and build credibility across different levels of an organization.
- Strong organization and project management skills with the ability to manage a complex portfolio and multiple priorities.
- Experience working in a CRM and other customer success, reporting, or analytics systems.
- Experience using AI tools to improve productivity, analysis, customer insights, or workflows.
- A mindset focused on seizing opportunities and moving with urgency
- Dedication to fierce prioritization and operational excellence
- Adaptability to a dynamic, fast-moving environment
- A growth mindset and openness to feedback#LI-KB1
#### **What we offer for full-time salaried employees**
- The opportunity to be part of the leading global company in creator commerce
- A remote-first, productivity-first environment
- Competitive compensation and benefits package to meet the needs of you and your family
- 401(k) with LTK company matching
- Medical Insurance, Vision Insurance, Dental Insurance
- Paid Maternity Leave and Paid Paternity Leave
- Summer Fridays and Flexible PTO
- For temporary full-time employees, benefits eligibility may vary
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#### **About LTK**
Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents.
#### **Our mission**
To empower the world’s premium lifestyle Creators to achieve maximum economic success.
#### **Our values**
- Here to win
- Commit to the journey
- Work well
#### **Commitment to diversity**
LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture.
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_For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment._
_Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees_.
_LTK is an Equal Opportunity Employer._#LI-Remote