战略客户经理
Strategic Account Manager
敏捷机器人在商业部署中与仓库、制造工厂和配送中心的团队协作，处理体力密集且重复性的工作，使工人能够专注于高价值任务。凭借行业领先的安全部署标准和多年验证的部署数据，我们正在开创一个增强人类潜能的新自动化时代。
Agility Robotics 正在寻找一位战略客户经理，将与我们的现有和新战略客户合作，随着我们以人类为中心的机器人 Digit 扩大市场。您将制定客户关系管理策略，建立牢固的客户关系，并提出创新解决方案以满足客户需求。为了在战略客户经理职位上取得成功，您应具备相关行业的丰富销售经验，并能够应对复杂的客户参与流程。优秀的战略客户经理应具备以客户为导向的方法和业务拓展专业知识，从而与客户建立成功的合作关系。除了技术能力，我们非常重视那些秉持诚信、展现强烈的团队合作精神，并致力于营造协作和道德销售环境的人才。
- 战略机会识别与开发：
- 通过市场调研、人脉拓展和潜在客户筛选，主动识别、评估并开发目标行业和客户的新战略业务机会。
- 进行初步发现通话，了解客户的复杂需求，并将其与我们的机器人解决方案对齐。
- 客户关系管理与顾问式方法：
- 成为值得信赖的顾问，提供全面的见解，说明我们的机器人产品和服务如何帮助解决特定的客户挑战。
- 引导现有战略客户深入参与，识别产品扩展采用和长期合作的机会。
- 建立并维护高管级关系，有效地在组织各个层级（从首席执行官到运营）传达我们的价值主张。
- 销售流程领导与支持：
- 领导销售流程的所有阶段，从客户资质评估到合同签署，与广泛的客户利益相关者合作。
- 确保在我们的 CRM 系统中及时准确地更新信息，提供精确的销售预测和销售渠道可见性。
- 跨职能协作：
- 与市场部门紧密合作
查看英文原文
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
Agility Robotics is seeking a strategic account manager who will work with our existing and new strategic customers as our human centric robot Digit expands the market. You will be developing client relationship management strategies, establishing strong client relationships, and suggesting innovative solutions to meet client needs. To ensure success as a strategic accounts manager, you should possess extensive sales experience in a related industry and the ability to navigate complex customer engagement cycles. An outstanding strategic accounts manager will be someone whose customer-oriented approach and business development expertise result in successful partnerships with customers. Beyond technical acumen, we highly value individuals who embody integrity, demonstrate a strong team-focused approach, and are committed to fostering a collaborative and ethical sales environment.
- Strategic Opportunity Identification & Development:
- Proactively identify, qualify, and develop new strategic business opportunities within target industries and accounts through market research, networking, and inbound lead qualification.
- Conduct initial discovery calls to understand complex customer needs and align them with our robotic solutions.
- Relationship Management & Consultative Approach:
- Act as a trusted advisor, providing comprehensive insights into how our robotic products and services can help to solve specific customer challenges.
- Guide existing strategic accounts through a deep engagement identifying opportunities for expanded product adoption and long-term partnership.
- Develop and maintain executive-level relationships, effectively communicating our value proposition at all levels of the organization from C-suite to operations.
- Sales Process Leadership & Support:
- Lead all stages of the sales cycle, from qualification to contract closure working with a wide range of customer stakeholders.
- Ensure meticulous and timely updates within our CRM system providing accurate sales forecasts and pipeline visibility.
- Cross-Functional Collaboration:
- Work with marketing, product development, engineering, and customer success teams to ensure a unified and exceptional customer experience.
- Provide valuable market intelligence and customer feedback to inform product strategy and marketing campaigns.
Qualifications:
- Unwavering integrity and strong ethical conduct, ensuring all interactions uphold the highest professional standards.
- Proven ability to work effectively as part of a team, contributing to collective goals and supporting colleagues.
- Demonstrated passion for and understanding of robotics, automation, AI and have proven experience bringing nascent technologies to market at scale.
- Strategic Enterprise level thinker with strong analytical skills and the ability to identify and solve complex problems.
- Highly organized, results-oriented, and proficient in managing multiple priorities in a fast-paced environment.
- Exceptional written and verbal communication, presentation, and negotiation skills, with the ability to articulate complex technical and business value propositions to diverse audiences.
- Bachelor’s Degree in business administration or engineering related fields or a special combination of education and experience with demonstrated accomplishments.
- Minimum 8 years sales experience in the technology B2B environment.
This is a fully remote role with the option to work hybrid if a commutable distance from our Salem, OR, Pittsburgh, PA, or Fremont, CA offices.
The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.
Anticipated Base Salary Range
$136,000—$212,000 USD
In addition to base pay, our competitive total rewards package consists of the following for full-time employees:
- 401(k) Plan:Includes a 6% company match.
- Equity:Company stock options.
- Insurance Coverage:100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
- Benefit Start Date:Eligible for benefits on your first day of employment.
- Well-Being Support:Employee Assistance Program (EAP).
- Time Off:
- Exempt Employees:Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
- Non-Exempt Employees:10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
- On-Site Perks:Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
- Parental Leave:Generous paid parental leave programs.
- Work Environment:A culture that supports flexible work arrangements.
- Growth Opportunities:Professional development and tuition reimbursement programs.
- Relocation Assistance:Provided for eligible roles.
- Annual Discretionary Bonus: Provided for eligible roles.
All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.
Originally posted on Himalayas