药房客户经理 – Cigna药房管理 - 远程
Pharmacy Account Executive – Cigna Pharmacy Management - Remote
药房客户经理 – Cigna 药房管理
加入 Cigna 药房管理，担任药房客户经理，你将作为值得信赖的药房福利专家，支持客户并推动健康计划的增长。在此职位中，你将与医疗销售团队、客户和顾问合作，提供战略性的药房解决方案，改善结果、提升客户满意度并降低整体医疗成本。
职责
- 通过支持客户留存、满意度和药房绩效成果，管理并扩展指定的业务量。
- 作为内部利益相关者、客户、经纪人和顾问的药房主题专家。
- 与医疗销售团队合作，执行符合客户目标的留存和增长策略。
- 主导客户演示和会议，传达绩效结果并推荐药房解决方案。
- 识别并推进扩大药房项目的机遇，为客户增加整体价值。
- 支持定价、竞争情报和剥离防御策略，以保留并扩展客户账户。
- 协调跨职能工作，确保有效的服务交付和一致的客户沟通。
- 分析药房使用情况和趋势，提供咨询性见解和建议。
- 支持新业务和现有业务的 RFP、最终候选人演示和实施活动。
- 作为药房相关客户问题的升级点，确保及时解决并实现客户满意。
所需资格
- 3年以上 PBM 或药房相关经验，支持客户账户。
- 对药房福利管理和医疗保健运营有深入了解。
- 出色的口头、书面和演示沟通能力。
- 在管理客户关系和影响利益相关者方面有实际能力。
- 能够分析数据并制定可操作的客户建议。
- 熟练使用 Microsoft Office 工具。
- 根据业务需求，能够进行最高 30% 的出差。
优先资格
- 本科学位（优先，非必需）。
- 有与经纪人、顾问和健康计划客户工作的经验。
- 有支持复杂药房福利策略的经验。
- 有较强的咨询式客户管理经验。
如果你偶尔或永久在家中工作，必须通过有线宽带或光纤获得互联网连接。
查看英文原文
Pharmacy Account Executive – Cigna Pharmacy Management
Join Cigna Pharmacy Management as a Pharmacy Account Executive, where you will serve as a trusted pharmacy benefits expert supporting clients and driving growth across health plans. In this role, you will partner with medical sales teams, clients, and consultants to deliver strategic pharmacy solutions that improve outcomes, enhance client satisfaction, and lower total cost of care.
Responsibilities
- Manage and grow a defined book of business by supporting client retention, satisfaction, and pharmacy performance outcomes.
- Serve as the pharmacy subject matter expert for internal stakeholders, clients, brokers, and consultants.
- Partner with medical sales teams to execute retention and growth strategies aligned to client goals.
- Lead client presentations and meetings, communicating performance results and recommending pharmacy solutions.
- Identify and advance opportunities to expand pharmacy programs and increase overall value to the client.
- Support pricing, competitive intelligence, and carve-out defense strategies to retain and grow accounts.
- Coordinate cross-functional efforts to ensure effective service delivery and consistent client communication.
- Analyze pharmacy utilization and trends to provide consultative insights and recommendations.
- Support RFPs, finalist presentations, and implementation activities for new and existing business.
- Act as an escalation point for pharmacy-related client issues, ensuring timely resolution and customer satisfaction.
Required Qualifications
- 3+ yrs of PBM or pharmacy-related experience supporting client accounts.
- Strong understanding of pharmacy benefit management and healthcare operations.
- Excellent verbal, written, and presentation communication skills.
- Demonstrated ability to manage client relationships and influence stakeholders.
- Ability to analyze data and develop actionable client recommendations.
- Proficiency with Microsoft Office tools.
- Ability to travel up to 30% based on business needs.
Preferred Qualifications
- Bachelor’s degree (preferred, not required).
- Experience working with brokers, consultants, and health plan clients.
- Experience supporting complex pharmacy benefit strategies.
- Strong consultative client management experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 108,900 - 181,500 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Originally posted on Himalayas