Manager, Quality Engineering (US Based - Remote)
关于 Orchid Group Orchid Group 是协助繁殖领域的一家软件公司背后的技术团队。我们的产品管理代孕，卵子捐赠和生育旅行的托管和财务。我们还运营了一个支持医疗保健提供商和保险公司之间的联邦独立纠纷解决过程的平台。我们的软件处理客户资金，支付数据和经历生活中最重要的时刻家庭的敏感个人信息。质量在这里不是一个检查盒。它保护人们的钱，他们的信任和建立家庭的道路。我们是美国和拉丁美洲各地分布式的团队，在东方时间工作。我们使用人工智能作为软件构建方式的一部分，总是有人审查和批准工作。角色 这是一个新职位。你将成为我们的首个质量工程领导者。今天，测试生活在每个产品团队内。没有共享标准，没有共同工具和整个团队的质量指标。你会改变这一点。我们的产品中的 QA 工程师将向你报告，你将与每一个产品的工程领导人密切合作，谁拥有冲刺优先级和最终发布决定。你将开始学习每个团队已经做得好的事情。然后你将帮助团队中的每个 QA 工程师成长，以负责任的，可衡量的方式使用测试自动化和人工智能辅助工具。你会做什么 · 在改变之前评估。在你的第一个月里，见到每一个 QA 工程师和工程领导者。审查今天每个产品如何进行测试：战略，自动化，CI/CD,测试数据，处理缺陷和发布签证。为每个产品提供书面评估，优先计划和基准。·构建共享自动化。建立在 CI 运行的共享 API 和 UI 测试自行化，证明它在一个产品上，然后扩展其整个集团。定义全组 QA 实践和发布准备标准。在每次发布中都提供 QA 输入，而工程领导者保持了无需通话。· 拥有数字。按定期序列跟踪和报告质量指标，并清楚地测量它们的方法。· 负责使用 AI.应用 AI 辅助工具来测试设计，测试生成，自动化代码，文档和缺陷分析。每个人工智能输出在使用之前由一个人审查。新工具通过架构审查，没有任何工具会触及生产客户端，支付或健康数据未经批准。· 组建成团队。
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About Orchid Group
Orchid Group is the technology team behind a family of software companies in the assisted-reproduction space. Our products manage escrow and finances for surrogacy, egg donation and fertility journeys. We also run a platform that supports the federal Independent Dispute Resolution process between healthcare providers and insurers.
Our software handles client funds, payment data and sensitive personal information for families going through some of the most important moments of their lives. Quality here isn't a checkbox. It protects people's money, their trust, and their path to building a family.
We are a distributed team across the US and Latin America, working on Eastern Time. We use AI as part of how we build software, always with people reviewing and approving the work.
The Role
This is a new role. You'll be our first leader of quality engineering across all our products.
Today, testing lives inside each product team. There are no shared standards, no common tooling and no group-wide quality metrics. You'll change that. QA engineers across our products will report to you, and you'll partner closely with each product's engineering lead, who owns sprint priorities and the final release decision.
You'll start by learning what each team already does well. Then you'll help every QA engineer on the team grow, using test automation and AI-assisted tools in a responsible, measurable way.
What You'll Do
- Assess before you change. In your first month, meet every QA engineer and engineering lead. Review how each product is tested today: strategy, automation, CI/CD, test data, defect handling and release sign-off. Deliver a written assessment, a prioritized plan and a baseline for each product.
- Build shared automation. Stand up shared API and UI test automation running in CI, prove it on one product, then extend it across the group.
- Set the standard. Define group-wide QA practices and release-readiness criteria. Give QA input on every release, while engineering leads keep the go/no-go call.
- Own the numbers. Track and report quality metrics on a regular cadence, and be clear about how they're measured.
- Use AI responsibly. Apply AI-assisted tools to test design, test generation, automation code, documentation and defect analysis. Every AI output is reviewed by a person before it's used. New tools go through architecture review, and no tool touches production client, payment or health data without approval.
- Grow the team. Set goals, give feedback, run reviews and put every QA engineer on a development plan. Partner with the CTO and HR on hiring for the QA team.
What You Bring
- 10+ years in QA and quality engineering, including building or rebuilding a QA function and managing QA engineers and/or SDETs.
- Hands-on test automation experience with UI and API frameworks (e.g., Selenium, Playwright, Cucumber, Mocha) and CI/CD (e.g., GitHub Actions, Jenkins, TeamCity).
- Practical experience using AI-assisted testing or engineering tools, and examples of the results they produced.
- Experience with quality metrics, traceability, release readiness and risk-based testing.
- Experience testing financial, payment, tax or other regulated software.
- Comfort leading a distributed team across time zones, and influencing engineering leads you don't manage.
- Experience designing Jira workflows, and clear written communication with both engineers and executives.
Nice to Have
- Healthcare or PHI-adjacent product experience.
- Performance testing (JMeter or similar).
- Experience with AWS or Google Cloud test environments.
How Success Looks at Six Months
- A written assessment and quality baseline for every product with a QA engineer.
- Shared automation running in CI on at least one product, with measured gains in coverage and test cycle time.
- Every QA engineer on a development plan, with visible progress.
- Defects that reach production tracked on every product, with a full period of data.
- A data-backed recommendation on QA staffing for each product.
What We Offer
- Fully remote role, with home-office equipment provided (laptop, two monitors, keyboard and more).
- Health insurance through Cigna, with individual and family plans including dental and vision.
- 401(k) retirement savings plan.
- Unlimited PTO, plus your birthday off and a Day of Purpose.
- A trust-based culture: we don't track hours. We care about ownership, outcomes and how we work together.
- The chance to build a function from the ground up, with real support from engineering leadership.
Eligibility
This is a full-time, US-based W-2 position. Candidates must reside in the United States and be authorized to work in the US without current or future visa sponsorship. We do not work with staffing agencies or Corp-to-Corp arrangements for this role. Interviews are conducted on video with camera on.
Our Hiring Process
- Application and short questionnaire. Please answer in your own words. Specific, honest answers matter more than polished ones.
- 30-minute conversation with our recruiting team.
- Interview with an engineering manager.
- Final conversation with our CTO.
Originally posted on Himalayas