RN - OhioHealth Physician Group Call Center
我们不仅是一个健康系统。我们是一种信仰体系。我们相信健康和疾病都是终身合作的一部分，每个人都可以使用专家指导者。我们努力工作，深切关注并进一步帮助人们发现自己能保持健康。我们鼓舞希望。我们学习，成长，并在我们的职业生涯和社区中取得更多成就。工作简介：日程：周一 - 金，无周末和没有假期 - 0830-1700 *可能需要亲自来到 Blom 行政校园参加员工会议一年1-2次。*必须在俄俄州永久居住。我们正在寻找经验丰富的注册护士，加入一个动态和快速的呼叫中心支持初级保健办公室。在这个角色中，你将是出现紧急症状的患者的第一个接触点，通过电话提供专家临床指导。你能够迅速评估情况，提出正确的问题，并使用合理的临床判断力，这将有助于确保病人获得适当水平的治疗。作为我们的护士分组团队的一部分，你将管理大量的呼叫和 MyChart 消息，在 CareConnect 内部有效地工作以记录和沟通患者需求。你的职位需要强大的多任务技能，优秀的听力能力和致力于提供卓越的客户服务。虽然你不会进行诊断，但你将利用你的临床专业知识以安全有效地指导患者，以专业精神和同情感代表他们的初级保健提供者。你将成为一个支持性，协作性的团队的一部分，该团队重视连接和增长。我们的文化在团队工作中勃发展，年里会定期聚在一起，开放沟通和共享庆祝活动。这是一个机会，以利用你的护理经验在一个独特的环境中，结合临床知识和技术，同时为快速增长的部门做出贡献。该职位提供护理服务给患者和家庭在健康疾病连续性沿着不同的医疗保健设置，同时与卫生保健团队合作.RN 负责俄俄护理委员会定义的护理实践.RN 委托护理任务授权的实用护士 (LPN) 和未许可的辅助人员 (UAPs),使用俄俄護士实践法所写的标准：30% 评估/诊断 执行初始，o
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We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.
Job Description Summary:
Schedule: Monday - Friday, No Weekends and No Holidays
- 0830-1700
*May need to come in-person to the Blom Administrative Campus for staff meetings 1-2 times a year.
*Must have permanent residence in the State of Ohio
We are seeking experienced Registered Nurses to join a dynamic and fast-paced call center supporting primary care offices. In this role, you will be the first point of contact for patients experiencing emergent symptoms, providing expert clinical guidance over the phone. Your ability to assess situations quickly, ask the right questions, and use sound clinical judgment will help ensure patients receive the appropriate level of care.
As part of our nurse triage team, you will manage a high volume of calls and MyChart messages, working efficiently within CareConnect to document and communicate patient needs. This position requires strong multitasking skills, excellent listening abilities, and a commitment to delivering exceptional customer service. While you won’t make diagnoses, you will use your clinical expertise to guide patients safely and effectively, representing their primary care provider with professionalism and empathy.
You’ll be part of a supportive, collaborative team that values connection and growth. Our culture thrives on teamwork, with regular huddles, open communication, and shared celebrations throughout the year. This is an opportunity to leverage your nursing experience in a unique setting that combines clinical knowledge with technology, all while contributing to a rapidly growing department that makes a real difference in patient care.
This position provides nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. The RN is accountable for the practice of nursing as defined by the Ohio Board of Nursing. The RN delegates nursing tasks to licensed practical nurses (LPNs) and unlicensed assistive personnel (UAPs) using the criteria written in the Ohio Nurse Practice Act.
Responsibilities And Duties:
30% Assessment/Diagnosis
Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual.
30% Outcomes Identification/Planning
Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs.
20% Implementation/Evaluation
Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data.
10% Leadership
- Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance.
10% Operations
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
Associate's Degree: Nursing (Required)BTLS - Basic Trauma Life Support - American Heart Association, CPR - Cardiopulmonary Resuscitation - American Red Cross, RN - Registered Nurse - Ohio Board of NursingAdditional Job Description:
MINIMUM QUALIFICATIONS
- Current Registered Nurse license from the State of Ohio and/or Current Registered Nurse license in good standing with a multi-state compact state.
- BLS certification
Work Shift:
DayScheduled Weekly Hours :
40Department
PACT Primary CareJoin us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
Originally posted on Himalayas