软件工程师,基础设施 - 自主体验(SMX)
Software Engineer, Infrastructure - Self Managed Experience (SMX)
Camunda 是面向代理编排的企业级平台,使组织能够协调 AI 代理、人员和系统,贯穿复杂的端到端业务流程。内置治理、可审计性和人工监督,Camunda 为企业提供了将 AI 从试点项目安全地扩展到生产环境所需的控制力。全球超过 700 家组织信赖 Camunda,包括美国 top 10 银行中的 9 家。Camunda 帮助企业提升运营效率,加快价值实现时间,并提供更好的客户体验。我们是完全远程且全球化的团队,正处于一项更大的变革中:转型为以 AI 为核心的组织,基于我们自己的平台。我们使用代理式 AI 自动化、编排智能流程,并在每个团队中提升人类的贡献。被列为 GP Bullhound 的 Top 100 Next Unicorn 名单,2025 年获得 Great Place to Work 认证。2025 年 Gartner® Magic Quadrant™ 业务编排与自动化技术领域的愿景者。2026 年 Flexa 最灵活公司排行榜第 3 名。我们发展迅速,正在寻找顶尖人才加入我们的团队。如果你想要有意义的工作、可见的影响,并在你的简历上添加真正罕见的内容,请继续阅读。
关于职位:
我们正在招聘 Self-Managed Experience(SMX)——负责让 Camunda 8 以自助方式部署给运行自有基础设施的客户的团队。SMX 负责两个工作领域:安装工件(Helm 图表、Docker Compose、C8Run)以及参考架构与云基础设施(AWS、GCP、Azure)。
该职位主要集中在安装工件方面——构建、维护并发布将 Camunda 8 发送给每个自管理客户的工件。你将每天深度参与这一领域,但也会定期与参考架构团队合作,SMX 正在积极努力,使每位工程师都能在未来对两个技术栈进行评审和贡献。
SMX 正从一个纯粹关注工件和运维的团队,向一个工程师在技术深度之外,还能带来客户判断力和产品意识的团队转变。这意味着直接与最接近客户的团队——支持、咨询、售前——互动,并利用这些信号来帮助确定我们的优先事项,而不仅仅是执行已完全定义的工单。
你会有很多机会留下自己的印记:部署自动化、软件和基础设施测试、多区域设置以及开发者体验都是当前活跃的领域。
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Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About the role:We're hiring for Self-Managed Experience (SMX) — the team responsible for making Camunda 8 deployable in a self-service way for customers who run their own infrastructure. SMX covers two areas of work: installation artifacts (Helm chart, Docker Compose, C8Run) and reference architectures & cloud infrastructure (AWS, GCP, Azure).This role sits primarily on the installation artifacts side — building, maintaining, and releasing the artifacts that ship Camunda 8 to every self-managed customer. You'll be fully embedded in that area day-to-day, but you'll work alongside the reference-architecture side of the team regularly, and SMX is actively working toward enabling every engineer to review and contribute across both stacks over time.SMX is also shifting from a purely artifact- and ops-focused team toward one in which engineers bring customer judgment and product sense alongside technical depth. That means engaging directly with the teams closest to customers — Support, Consulting, Presales — and using that signal to help shape what we prioritize, not just executing a fully-specced ticket.You'll find plenty of room to leave your own footprint: deployment automation, software and infrastructure testing, multi-region setups, and developer experience are all live areas of investment as the team matures from "basic install" toward full-lifecycle ownership (upgrades, backup/restore, disaster recovery).Curious about the kind of challenges you'll work on at Camunda? Watch this quick 30-minute talk from our engineers to learn more about the new Camunda Exporter and how we’re solving complex problems at scaleWhat You’ll Be Doing: Build, maintain, and release C8 distribution artifacts for self-managed customers — Helm Charts (Kubernetes), C8Run, and Docker Compose — along with their documentation.Improve the reliability and usability of deployment artifacts across the full customer lifecycle: installation, upgrades, and day-2 operations, not just initial deployment.Engage directly with internal customer-facing teams (Support, Consulting, Presales) to understand real deployment problems, and use that signal to help shape what gets prioritized — not just how it gets built. Collaborate with Development Teams, Product Management, QA, and Documentation to ship integrated, tested, and documented releases.Take part in the team's shared medic rotation and resolve engineering-level support cases, feeding learnings back into development.Contribute to the shared tooling (review, deployment, and test tooling) that SMX is building so other Camunda teams can adopt it — this is one of the team's current investment areas.What success looks like (first ~3 months):Taken on your first medic rotation slot and support tickets to understand the stack, customer challenges, and deployment environments.Improved onboarding or documentation, turning your own ramp-up experience into concrete improvements.Contributed to artifact fixes, CI/CD enhancements, or test automation that strengthens release quality.Deliver structural improvement initiatives — a feature request, or a test/release improvement.Built working relationships with engineering, QA, and product peers, and started building context on the reference-architecture side of the team.Started forming your own view of a customer pain point from firsthand signal (support tickets, consulting feedback), not just from a ticket description.What You Bring:Ability and/or willingness to use our product, with genuine curiosity about the customer problem behind a ticket — comfortable asking "should we build this" as well as "how do we build this."Strong expertise in building, operating, and maintaining Helm Charts; deploying applications on Kubernetes; implementing CI/CD pipelines with GitHub Actions; and managing infrastructure as code (e.g., Terraform).Ability to create clear technical documentation and communicate effectively across teams.A pragmatic and autonomous approach to programming and problem-solving.You thrive as a manager of one — you build it, you own it — and take pride in delivering maintainable, operable software. Nice-to-haves:Experience running and operating on-prem/self-hosted software on Docker.Familiarity with Prometheus, Grafana, OpenTelemetry, or similar observability tools.Working knowledge of the Go programming language.Exposure to cloud infrastructure/IaC (Terraform, Crossplane) — useful as SMX moves toward shared review capability across installation artifacts and reference architectures.This role is an existing vacancy#LI-SK1 #LI-Remote #USEASTWhat We Have to Offer:CompensationWe offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $119,900.00 to $193,200.00 United Kingdom: £75,300.00 to £123,800.00 Singapore: S$148,900.00 to S$223,300.00Canada: C$127,300.00 to C$209,300.00 If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com or @talent.camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.