Corporate IT & Systems Engineer (m/f/d) - Freelancer
作为我们的公司 IT&系统工程师 (m/f/d),你将是我们团队每天都依赖的技术的实践所有者。你将保持身份，设备和商业应用程序的流安全运行，同时帮助推动从微软到谷歌的合作，身份和终点平台的大规模转型。这不是仅仅是一个门票帮助桌角色。你将拥有问题端末，与高级利益相关者和外部 IT 伙伴一起工作，并自动化重复的工作，以便 IT 扩展而不增加人员数量。你将报告给高级经理，企业技术和安全。这是一份合同职位，最初为期3个月，根据我们转型项目的进展可延长。位置：这个角色完全远程。我们向欧洲各地的候选人开放，优先考虑德国，西班牙，葡萄牙和爱尔兰。主要责任身份与访问：·管理 Google 工作空间，JumpCloud,微软 365以及关键 SaaS 平台。·管理用户整个生命周期 （上机，角色更改，外机）并配置 SSO,MFA,组件和基于角色的访问。·支持访问审查并删除未使用账户。设备管理：·通过 JumpCloud 和 Intune 注册和管理 macOS 和 Windows 设备。· 部署应用程序，政策和更新，支持 CrowdStrike 终端保护，处理笔记本电脑的准备，运输，更换和库存。员工支持：· 做 IT 的前门。·提供响应性1级和2级支持，写明确的用户指南，并解决在源头上反复出现的问题而不是单机通过单机。技术转型：·帮助实现我们从 Microsoft 365到 Google 工作空间迁移，包括设备重新注册从 Intune 到 JumpCloud 以及帐户，组件，数据和应用验证迁移。· 测试变化，支持用户，追踪问题到解决，并与迁移合作伙伴协调，同时保持内部所有权.SaaS 和应用程序管理：· 维护应用程序库存，拥有者和访问模式。· 支持平台如 Atlassian, Slack,NetSuite,Intercom 和 Shopify,将应用程序与我们的身份提供商集成，识别未使用的许可证和重复工具。安全，供应商和资产：· 在身份，设备和应用中实施一致的安全标准，收集记录来支持调查，并升级物质风险。· 协调 ext.
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As our Corporate IT & Systems Engineer (m/f/d), you will be the hands-on owner of the technology our teams rely on every day. You will keep identity, devices and business applications running smoothly and securely, while helping drive a major transformation of our collaboration, identity and endpoint platforms from Microsoft to Google.
This is not a ticket-only helpdesk role. You will own problems end to end, work with senior stakeholders and external IT partners, and automate repetitive work so that IT scales without adding headcount. You will report to the Senior Manager, Corporate Technology & Security.
This is a contract position, initially for 3 months with the possibility of extension, depending on the progress of our transformation project.
Location: This role is fully remote. We are open to candidates across Europe, with a preference for Germany, Spain, Portugal and Ireland.
Core responsibilities
Identity & access:
- Administer Google Workspace, JumpCloud, Microsoft 365 and key SaaS platforms.
- Manage the full user lifecycle (onboarding, role changes, offboarding) and configure SSO, MFA, groups and role-based access.
- Support access reviews and remove unused accounts.
Device management:
- Enrol and manage macOS and Windows devices through JumpCloud and Intune.
- Deploy applications, policies and updates, support CrowdStrike endpoint protection, and handle laptop preparation, shipping, replacement and inventory.
Employee support:
- Be the front door of IT.
- Provide responsive Level 1 and Level 2 support, write clear user guides, and fix recurring issues at the source rather than ticket by ticket.
Technology transformation:
- Help deliver our migration from Microsoft 365 to Google Workspace, including device re-enrolment from Intune to JumpCloud and the migration of accounts, groups, data and application authentication.
- Test changes, support users, track issues through to resolution, and coordinate with migration partners while keeping ownership in-house.
SaaS & application administration:
- Maintain the application inventory, owners and access models.
- Support platforms such as Atlassian, Slack, NetSuite, Intercom and Shopify, integrate applications with our identity provider, and identify unused licences and duplicate tools.
Security, vendors & assets:
- Apply agreed security standards across identities, devices and applications, collect logs to support investigations, and escalate material risks.
- Coordinate external IT support, hardware suppliers and technology partners.
Requirements
- 3–5 years of experience in corporate IT or systems administration, ideally in a fast-growing, tech-driven environment.
- Hands-on experience with Google Workspace, and practical knowledge of JumpCloud, Intune or another endpoint management platform.
- Proven experience administering SSO, MFA, SaaS applications and user lifecycles, including integrating applications with an identity provider.
- Strong macOS support experience, with working knowledge of Windows.
- Understanding of endpoint security and access control, and experience working alongside external IT providers.
- Comfortable using scripts, APIs or automation platforms to remove manual work.
- A self-starter who is used to working on projects, not just resolving tickets. You take initiative, make decisions and hit the ground running with little hand-holding.
- Clear written and spoken English.
Benefits
Why Join Us?
- Hilo by Aktiia is becoming one of the most important med-tech companies, and you can be part of this exciting story.
- Work on a mission that matters: transforming cardiovascular health at global scale.
- Be part of a high-impact, fast-growing, and venture-backed scale-up company.
- Collaborate with a diverse, passionate, and talented team.
Ready to Move the Needle?
If you are passionate about making a meaningful impact in people's lives and thrive in an environment where individuals take ownership and are committed to delivering results, we are happy to receive your application.
Originally posted on Himalayas