高级产品经理/产品经理-平台
Senior Product Manager/Product Manager - Platform
关于Wati
2020年作为WhatsApp团队收件箱起步,Wati已发展成为超越单一平台的完整收入编排系统。我们通过实时观察客户意图,决定最佳的下一步收入行动,并在营销、销售和支持中无缝执行——所有操作都在WhatsApp和连接的消息渠道中完成,以帮助商家销售、支持和增长。
我们的平台与AI能力
Wati专为可扩展性和智能设计。我们的原生AI平台通过统一的收件箱、强大的多渠道消息基础设施以及无代码自动化,简化复杂的客户沟通运营。我们解决方案的核心是Astra,我们的智能AI层,它帮助您为所有客户互动和所有消息平台创建AI代理。通过将AI代理集成到生态系统中,我们使各种规模的企业能够实现可衡量的投资回报并建立更深层次的客户关系。
我们的投资与合作伙伴关系
Wati已被全球190多个国家的16,000多名客户所信赖,我们自豪地获得Tiger Global、Sequoia Capital、DST Global和Shopify等世界级投资者的支持。作为Meta和Google的高级合作伙伴,我们保持了最高的平台卓越标准和集成水平。
关于职位
Wati正在快速增长,我们正在寻找一位高级产品经理来帮助扩大我们的产品供应,并与我们的产品和工程团队合作开发和执行我们的共同产品愿景。我们寻找具有高度创业精神的PM,他们重视快速行动。
如果您有构建API和MCP的经验,了解开发者社区,对消费者和企业都有同理心,并希望释放消息服务数百万客户的潜力,我们将非常期待与您联系。
这将是一个机会,让您打造数以千计的小型企业每天使用的体验,并成为这一高速增长旅程中的关键一员。
您将负责:
- 负责构建原生集成、强大API和代理友好的平台的产品策略和路线图
- 通过分析开发者需求、代理行为、合作伙伴平台和竞争格局,识别高影响力集成和生态系统机会
- 与工程团队紧密合作,定义可扩展且易于采用的API、SDK、认证和可扩展性基础架构
- 构建以产品为导向的合作伙伴战略,将集成转化为实际价值
查看英文原文
About Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.
Our Platform & AI Capabilities
Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.
Our Backing & Partnerships
Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.
About the Role
Wati is growing rapidly and we are looking to hire a Senior Product Manager to help scale our product offerings and work with our product and engineering teams to develop and execute our shared product vision. We are looking for extremely entrepreneurial PMs who value moving quickly.
If you have demonstrated experience building APIs & MCPs, understand developer communities, have empathy for both consumers and businesses and want to unlock the potential for messaging to serve millions of customers, we would be excited to hear from you.
This will be an opportunity for you to build experiences that thousands of small businesses use on a daily basis, and to be a key part of this high growth journey.
What you’ll do:
- Own the product strategy and roadmap for building native integrations, strong APIs and an Agent friendly platform
- Identify high-impact integration and ecosystem opportunities by analyzing developer needs, Agent behaviours, partner platforms, and competitive landscapes
- Work closely with engineering to define APIs, SDKs, auth, and extensibility primitives that scale and are easy to adopt
- Build a product-led partnerships strategy that turns integrations into a repeatable demand and revenue channel
- Lead 0→1 and early-scale experiments for new integrations, marketplaces and communities; measuring adoption, activation, and revenue impact
- Collaborate with sales, partnership and marketing teams to launch, position, and grow integrations and drive adoption amongst developer communities
- Synthesize learnings and present clear recommendations to leadership
Requirements
- Experience as a Senior Product Manager at a scale or growth-stage company, ideally on developer, platform, or ecosystem products
- Strong technical product judgment; comfortable working with AI platforms, APIs, MCPs, integrations, LLM tooling, and developer and agentic workflows
- Track record of launching new platforms and iterating based on real usage and data
- Ability to operate with ambiguity while building systems that scale
- Data-driven mindset with clear communication and stakeholder management skills
Nice to have:
- Experience at a startup or high-growth scaleup
- Coding or SQL experience — you don't need to ship code, but you can read it and get your own answers from data
- Familiarity with the messaging, CPaaS, or WhatsApp ecosystem
- Bachelor's in Computer Science or a related technical field
Originally posted on Himalayas