应用管理员团队负责人
Application Administrator Team Lead
位置：
在家办公（宾夕法尼亚州）班次：
白天（美国）每周计划工作时长：
40工种类型：
正式员工豁免状态：
是职位简介：
与管理层合作，识别质量保证和测试需求，并监督活动以交付高质量、与业务对齐的解决方案。管理QA资源团队，并根据项目需求负责确保分配足够的测试资源。向高层管理人员传达测试计划、质量状况、风险、缺陷和问题，同时确保遵守质量标准和测试最佳实践。职位职责：
- 建立并执行质量保证标准、测试方法和最佳实践，以确保交付高质量的软件解决方案。
- 监督测试计划、测试执行、缺陷管理以及发布验证活动，确保适当的测试覆盖、风险缓解，并符合业务和法规要求。
- 开发、监控和报告质量指标和KPI，包括测试执行进度、缺陷趋势、自动化效果和发布准备情况，同时推动整个QA职能的持续改进。
- 对应用管理团队的工作绩效负主要责任。
- 协助系统、工具和应用软件策略的预算流程。
- 调查、审查并推荐新的软件工具、应用平台、监控和性能增强工具，并为这些工具的应用制定详细路线图。
- 评估所需的应用程序、软件和相关工具及流程的需求，促进其采购并维护库存，以协助进行应用管理，包括自动化。
- 确保有一个有效的系统性能问题报告流程并被遵循。除了监督团队工作外，还执行应用管理活动。
- 通过开发和监控KPI，确保应用管理活动的高效和有效使用。
- 报告状态并提出持续改进的建议。
- 为应用管理团队开发培训和指导活动，以培养相关技能和能力。
- 识别其他IT和业务领域所需的培训需求，并开发相应的培训内容，以帮助他们理解整体流程和各自的角色。
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Location:
Work from home (Pennsylvania)Shift:
Days (United States of America)Scheduled Weekly Hours:
40Worker Type:
RegularExemption Status:
YesJob Summary:
Works with leadership to identify quality assurance and testing needs and oversees activities to deliver high-quality, business-aligned solutions. Manages a team of QA resources and is responsible for ensuring adequate testing resources are allocated based on project requirements. Communicates test plans, quality status, risks, defects, and issues to higher management levels while ensuring adherence to quality standards and testing best practices.Job Duties:
- Establishes and enforces quality assurance standards, testing methodologies, and best practices to ensure the delivery of high-quality software solutions.
- Oversees test planning, test execution, defect management, and release validation activities, ensuring appropriate test coverage, risk mitigation, and compliance with business and regulatory requirements.
- Develops, monitors, and reports quality metrics and KPIs, including test execution progress, defect trends, automation effectiveness, and release readiness, while driving continuous improvement initiatives across the QA function.
- Assumes primary responsibility for the application administration team regarding job performance.
- Assists with the budget process regarding system, utility, and application software strategy.
- Investigates, reviews, and recommends new software tools, application platforms, monitoring, and performance enhancement tools and creates a detailed roadmap for the application of those tools.
- Assesses the need for, facilitates the acquisition of, and maintains an inventory of applications, software, and related tools and processes that assist in performing application management including automation.
- Ensures there is an effective system performance problem reporting process that is being followed Performs application administration activities in addition to overseeing team work activities.
- Ensures the efficient and effective use of application administration activities through the development and monitoring of KPIs.
- Reports status and makes recommendations for continuous improvement.
- Develops training and mentoring activities for the application administration team to develop relevant skills and competencies.
- Identifies the need for and develops necessary training for other IT and business areas to understand the overall process and their roles in application administration efforts.
- Acts as a project leader and a subject matter expert on multiple and complex projects.
- Provides oversight into all activities of the team.
- Responsible for all human resource activities for the team, including hiring, performance management, contributing to increase and promotion recommendations, career development, corrective action, and recommendations for termination.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).
Position Details:
Education:
High School Diploma or Equivalent (GED)- (Required)Experience:
Minimum of 1 year-Managing people, processes, or projects (Required), Minimum of 11 years-Relevant experience* (Required)Certification(s) and License(s):
Skills:
Application Development Tools, Application Testing, Teamwork
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
- KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
- EXCELLENCE: We treasure colleagues who humbly strive for excellence.
- LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
- INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
- SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Originally posted on Himalayas