战略客户总监 - 医生办公室
Strategic Accounts Executive - Physician Office
职位概述
在主要选择的一组高度复杂或重要客户中,领导 Medline 的销售工作,这些客户具有区域、全国或战略意义。
与现场销售团队合作,采用咨询方式满足客户需求,通过识别最适合客户的组合产品,发现客户成本节约机会,实施、库存可用性和问题解决。
负责维护现有业务并通过制定与公司整体销售和营销目标一致的销售计划、策略和目标来扩大市场份额。
负责运营执行、盈利能力、现有销售量的维护以及销售增长的发展。
职位描述
主要职责
销售规划
- 制定并执行旨在长期盈利增长的愿景和客户策略,符合业务计划。
- 确保销售计划、策略、目标、政策和流程符合公司整体销售和营销目标。
- 管理内部预测流程。评估客户的需求和要求,并使用适当流程制定可行性商业案例。
- 识别、评估、规划并推动持续的成本削减计划。
- 持续收集情报,记录并分享产品表现、客户、竞争对手、消费者态度、新机会、定价、促销、产品等信息。
客户管理
- 负责与大型战略集团或客户中的关键决策者建立和发展咨询关系。
- 向潜在的主要供应商客户推销 Medline 的能力,并管理现有主要供应商客户。
- 将专业的市场和客户知识应用于 Medline 现场销售团队、专家和产品部门。
- 负责了解客户并通过对事实的掌握建立业务,通过定位产品、项目和促销帮助他们最大化销售。
- 评估竞争价格地位,确保在客户内部具有竞争力的定价,以最大化销售和利润,并与品牌定位保持一致。
- 跟踪销售业绩与目标的对比情况,并向管理层汇报结果。
- 直接与其他关键销售人员合作,启动新合同以及任何面临威胁或损失的合同的“挽救”机会。
- 开发和维护现有销售项目。
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Job Summary
Lead Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance.
Provide a consultative approach in partnership with field sales to fulfill customer needs by identifying optimum product mix for customers and identifying customer cost-savings opportunities, implementation, inventory availability and issue resolution.
Responsible for maintaining existing business and growing market share through the development of sales plans, strategies, and objectives aligned to broad corporate sales and marketing objectives.
Responsible for operational execution, profitability, maintenance of existing sales volume and development of sales growth.Job Description
PRIMARY RESPONSIBILITIES
Sales Planning
- Develop and execute a vision and account strategy aimed at long-term profitable growth consistent with business plans.
- Ensure the development of sales plans, strategies, objectives, policies and procedures conform to broad corporate sales and marketing objectives.
- Manage internal forecasting procedures. Evaluate needs and demands of the customer and develop a business case for feasibility using the appropriate processes.
- Identify, evaluate, plan and champion ongoing cost reduction initiatives.
- Continuously gather intelligence, log and share on product performance, customers, competitors, consumers’ attitudes, new opportunities, pricing, promotions, products, etc.
Account Management
- Responsible for creating and developing consultative relationships with key decision makers in various levels of large strategic groups or accounts.
- Sell Medline capabilities to prospective prime vendor accounts as well as manage and direct existing prime vendor accounts.
- Apply expert market and customer knowledge to Medline Field Sales teams, Specialists, and Product Divisions.
- Responsible for understanding the account and building the business through fact-based knowledge by positioning products, programs and promotions to help them maximize sales.
- Assess competitive price position, assuring competitive pricing to maximize sales and profitability within account and consistent with brand positioning.
- Track sales performance against objectives and inform management of results.
- Work directly with other key sales personnel to launch new contracts and on any "save" opportunities to contracts under threat or loss.
- Develop and maintain existing sales programs.
Internal Partnership
- Collaborate closely with the Medline Field Sales team to promote sales goals and initiatives
- Collaborate with key internal groups on projects, product conversions and implementations.
- Act as team leader for account projects; guide Strategic Accounts sales support team operations.
- Provide timely and effective communication with all stakeholders including healthcare accounts, internal product divisions, sales teams and corporate customers.
Sales Administration
- Responsible for developing the sales presentation (content, format, etc.).
- Responsible for the completion of Requests for Proposal (RFP’s) for all new and existing product contract opportunities.
- Own process for non-formal RFPs and help manage retention of existing deals as they come up for expiration.
- Monitor and measure progress against the budget and alter plans, strategies, etc. to ensure achievement of the sales budget.
- Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales.
- Monitor and distribute monthly reports, and specialized reports on contracts, programs and focus areas.
Leadership
- This is a high-level individual contributor role - management responsibilities limited to leading day-to-day activities and outcomes of a group of employees.
- May be involved in training and development of staff, estimating personnel needs, assigning work, meeting completion dates.
MINIMUM JOB REQUIREMENTS
- Typically requires a Bachelor’s degree in a business or clinical-related field.
- At least 7 years of direct sales and/or account management experience to include experience in a similar role in the healthcare industry.
- Demonstrated ability to engage and present to senior management or C-suite with the purpose of influencing company or client decisions.
- Demonstrated understanding of customer and market dynamics and requirements.
- Proven ability to identify, connect with, build consensus and close new business; ability to negotiate contracts and close deals.
- Experience assessing and initiating actions independently; experience taking charge of a situation, team or project.
- Ability to diagnose, isolate, and resolve complex issues and implement strategies to resolve.
- Demonstrated experience applying standard financial, accounting and business problem-solving skills to business problems with multiple variables.
- Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
- Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Exposure to and use of Customer Relationship Management (CRM) software.
- Proficiency in CRM software and Microsoft Office Suite
- Position requires travel up to 80% of the time for business purposes (overnight, within state and out of state).
- Environment includes office setting and medical facilities.
- Position may require non-traditional work hours during in-services.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$116,000.00 - $174,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Originally posted on Himalayas