RFP专员
RFP Specialist
客户信息响应团队
RFP 专家
KLDiscovery 客户信息响应团队（CIRT）正在寻找一名 RFP 专家，以支持并准备对律师事务所、政府机构和企业的 RFP 和 RFI 的回应。该团队成员还将回应客户关于 KLDiscovery 及其业务实践的信息请求。KLDiscovery 的客户信息响应团队是信息汇总和分发的中心，面向内部和外部客户。该团队由客户响应高级经理领导，属于全球咨询服务团队。
该职位需要与多个团队和内部专家协作。因此，成功的候选人必须具备自我驱动力，愿意主动行动，并展示在团队环境中协作的能力，有时需在时间紧迫的情况下工作。候选人必须注重细节，具备出色的口头和书面沟通能力，并且高度有条理。此职位需要严格遵守截止日期，高峰期可能需要偶尔加班。该职位将支持 KLDiscovery 销售团队在各个地区的业务
职责和任务：
- 协助或完全管理响应生命周期，从审查需求到安排启动会议，再到协调响应直至最终提交。
- 与业务负责人和其他 KLD 团队成员合作，通过识别项目里程碑和任务负责人、分配和监控任务以及汇编最终提交内容来创建提案/响应。
- 与业务负责人和 RFP 团队合作，交付符合客户要求的合规投标文件。
- 确保所有投标文件的准确性、一致性和合规性。
- 支持 RFP 内容的收集、跟踪和更新，确保内容保持最新和准确。
- 在响应管理平台上管理项目和维护内容。
- 支持临时请求，如供应商入驻、文件请求和其他信息请求。
- 跟踪并维护有关请求数量和类型的记录，用于报告目的。
- 建议改进 RFx 和内容管理流程，以提高效率并鼓励技术的最佳使用。
- 其他任务，以支持满足客户信息请求和销售机会。
所需技能和经验：
- 有撰写
查看英文原文
Client Information Response Team
RFP Specialist
The KLDiscovery Client Information Response Team (CIRT) seeks an RFP Specialist to support and prepare responses to law firm, government, and corporate RFPs and RFIs. This team member will also respond to client requests for information regarding KLDiscovery and its business practices. KLDiscovery’s Client Information Response Team is the hub through which information is compiled and disseminated to internal and external clients. This team is led by the Senior Manager, Client Response, and is part of the Global Advisory Services team.
The position requires collaboration across a multitude of teams and internal subject matter experts. Accordingly, a successful candidate must be self-motivated and willing to take the initiative and demonstrate the ability to work collaboratively in a team environment, occasionally under compressed time constraints. The candidate must be detail-oriented, have excellent verbal and written communication skills, and be highly organized. This role requires adherence to strict deadlines and may require occasional evening work during peak periods. This role will support KLDiscovery Sales teams in various regions
Role and Responsibilities:
- Assist with and/or fully manage the response lifecycle, from reviewing requirements to scheduling the kick-off meeting to coordinating responses through final submission.
- Collaborate with Business Owners and other KLD team members to create proposals/responses by identifying project milestones and task owners, assigning and monitoring tasks, and compiling final submissions.
- Collaborate with the Business Owner and RFP Team to deliver a fully compliant bid that aligns with client requirements.
- Ensure accuracy, consistency, and compliance in all bid documents.
- Support the collection, tracking, and updating of RFP content, ensuring that content remains current and accurate.
- Work within a response management platform to manage projects and maintain content.
- Support ad-hoc requests such as vendor onboarding, document requests, and other information requests.
- Track and maintain records around the quantity and types of requests for reporting purposes.
- Suggest improvements to RFx and content management processes to gain efficiencies and encourage optimal use of technology.
- Other tasks as needed to support fulfilling client information requests and sales opportunities.
Desired Skills and Experience:
- Experience crafting compelling proposals and answers to questions that address all requirements and accentuate capabilities
- Experience in the legal and/or legal technologies fields preferred but not required
- Ability to work effectively and collaboratively with a global team
- Exceptional organizational, project management, time management, and analytical skills
- Proficiency in MS Office Suite required
- Experience managing content in a response management platform like Responsive
- Ability and willingness to problem-solve and craft creative solutions amidst ambiguity
- Excellent interpersonal and communication skills
- Attention to detail
- Ability to manage projects and tasks to deadlines and competing obligations
- - Self-motivated with the ability to take direction and work independently
- - Ability to effectively manage multiple projects simultaneously
- - Ability to be flexible in addressing shifting priorities
Originally posted on Himalayas