数字项目经理
Digital Project Manager
关于Wired Messenger Inc.
Wired Messenger是一家拥有20多年经验的全服务电子邮件营销机构，帮助客户与受众建立有意义的联系。我们专长于打造智能、战略性和个性化的电子邮件营销活动，带来实际效果。我们的团队热衷于解决复杂挑战，为跨行业的品牌提供世界级的参与度。我们是一个协作型团队，成员包括创意思考者、数据驱动的营销人员和技术娴熟的问题解决者。如果你希望加入一个你的工作能产生影响、创新成为日常一部分的团队，你将在这里找到归属感。
职位描述
- 数字项目经理将负责我们的客户项目。
- 至少2年以上数字项目管理经验，理想情况下在数字营销行业，涵盖网页开发/设计、电子邮件营销活动、SEO和付费广告。
- 你应能自如地与客户讨论他们的总体目标和需求，也能与开发人员和创意团队讨论数据库以及固定布局与响应式布局。
- 你注重细节，主动积极，能够同时处理多个项目和优先级。
职责内容
- 收集项目需求并制定项目简报和工作说明书
- 提供端到端的项目管理
- 向客户提供数字策略并进行展示
- 有管理端到端数字解决方案的经验
- 熟练使用项目管理和支持工具，如Zendesk、Productive.io、Slack等
- 与设计和交付团队紧密合作，将业务需求转化为技术需求
- 通过收集估算和提供项目报价来支持销售和客户经理
- 从项目启动到结束与客户沟通
- 制定项目计划，监控和修改项目时间表并管理资源计划
- 维护文档控制、日志、任务分配列表
- 制作和审核项目状态报告
- 处理所有支持相关的问题并分配任务给团队
- 有效且及时地处理客户查询
- 管理电子邮件营销日历和流程
- 分析数字营销活动的成功情况
- 跟踪数字技术趋势
- 定期与远程同事沟通
任职要求
- 2年以上数字项目管理经验
- 有数字项目经理的工作经验
查看英文原文
About Wired Messenger Inc.
Wired Messenger is a full-service email marketing agency with over 20 years of experience helping clients connect meaningfully with their audiences. We specialize in building smart, strategic, and personalized email campaigns that drive real results. Our team is passionate about solving complex challenges and delivering world-class engagement for brands across industries. At our core, we’re a collaborative group of creative thinkers, data-driven marketers, and tech-savvy problem solvers. If you're looking to join a team where your work makes an impact and innovation is part of everyday life — you’ll fit right in here.
About the role
- The Digital Project Manager will be the lead for our client initiatives.
- You should have at least 2+ years of solid Digital Project Management experience ideally in the digital marketing industry covering - Web development/design, Email Campaigns, SEO, and Paid Ads.
- You should be as comfortable talking to clients about their overall goals and requirements as you are talking to developers and creative teams about databases and fixed vs. responsive layouts.
- You are detail-oriented, take initiative, and can handle multiple projects and priorities at the same time.
What you'll do
- Gather project requirements and develop project briefs and statements of work
- Provide end-to-end project management
- Develop and present digital strategies to clients
- Demonstrated experience managing end-to-end digital solutions
- Comfortable using PM and Support technologies such as Zendesk, Productive.io, Slack, etc
- Work closely with design and delivery teams to translate business requirements into technical requirements
- Support sales and account teams through gathering estimates and providing project quotes
- Communicate with the client through kick-off to project close
- Create project plans, monitor and modify project schedules and manage resource plans
- Maintain document control, logs, task assignment lists
- Develop and review project status and reports
- Handle all support related inquires and assign tasks to teams
- Address client queries effectively and in a timely manner
- Manage email campaign calendars and processes
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends
- Communicate regularly with remote colleagues
Qualifications
- 2+ years of digital project management experience
- Proven work experience as a Digital project manager
- Agency experience is a plus
- Superb written and verbal communications skills
- Detail-oriented and able to prioritize and multi-task
- Familiarity with Content Management systems and HTML/CSS
- Understanding of SEO and Google Analytics
- Excellent interpersonal skills and a positive attitude
- Ability to multitask and prioritize tasks
Originally posted on Himalayas