高级客户体验经理

We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow
our creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.

RESPONSIBILITIES
● Manage relationships with assigned creators and studios
● Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
● Develop content strategies to improve performance and revenue
● Analyze data, identify trends, and prepare performance reports
● Ensure content complies with platform guidelines
● Collaborate with internal teams to resolve issues and share best practices

REQUIREMENTS
● Highly organized, detail-oriented, and able to multitask
● Strong analytical and decision-making skills
● Proficient in Excel or Google Sheets
● Excellent written and verbal communication skills
● Fluent in English
● Experience in account management, client support, or content operations is a plus
● Passion for creator success and collaboration is key.

Why work with us?
● ‍Growth and development - opportunities to grow are endless, with support for your professional development;
● High level of autonomy, ownership, and accountability;
● No bureaucracy or micromanagement – we value autonomy and initiative;
● Educational programs to expand your knowledge and skills;
● Team-building activities and opportunities
● Paid holidays, vacation and sick leave.
● Send us your resume today - we are excited to meet you!Originally posted on Himalayas