EHR Lead Vendor Manager
成为我们关心社区的一部分提供商经验和启动领导供应商管理员负责管理战略 EHR 合作伙伴关系，确保供应商符合业务目标，路线图承诺和绩效预期。这个角色是分配的 EHR 合作者的主要关系所有者，包括 Epic 和其他战略供应商，推动供应商能力，企业优先事项和产品倡议之间的协调。供应商领导者在产品，实施，技术和业务团队中监控供应商的表现，协调战略举措，并最大限度地发挥 Humana EHR 伙伴关系的价值。提供商经验和启动领先供应商管理员与分配 EHR 供应商和合作伙伴日常关系和战略参与。责任包括制定和维护供应商路线图，协调供应商支持的倡议，追踪绩效指标和承诺以及推动内部和外部利益相关方之间的问责。该角色与产品管理，实施和技术团队密切合作，以确保成功执行供应商依赖能力和未来增长机会。供应商领导者主动识别风险，升级问题，评估新伙伴机遇，并提供与供应商业绩，战略投资和路线图规划有关的建议的领导力。该职位在管理复杂利益相关者的环境中管理多项倡议并影响结果时，行使相当独立的判断力 关键责任 · 为分配 EHR 供应商和战略合作伙伴担任关系领先 ·管理供应商与企业优先事项的路线图一致性 ·协调供应商支持的举措和跨功能执行努力 ·监测供应商绩效，承诺，KPI 和服务水平 · 监督供应商报告，仪表板和绩效评审的发展 ·确定扩大供应商能力和战略伙伴关系的机会 ·促进治理审查，升级和风险管理活动 ·提供投资，优先事项和未来机遇方面的建议 · 与产品，实施，技术和运营团队合作以确保成功执行战略倡议 ·支持高管关系和长期的 EHR 道增长战略
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The Provider Experience and Enablement Lead Vendor Manager is responsible for managing strategic EHR partner relationships and ensuring vendors deliver against business objectives, roadmap commitments, and performance expectations. This role serves as the primary relationship owner for assigned EHR partners, including Epic and other strategic vendors, driving alignment between vendor capabilities, enterprise priorities, and product initiatives. The Vendor Lead works across product, implementation, technology, and business teams to monitor vendor performance, coordinate strategic initiatives, and maximize the value of Humana's EHR partnershipsThe Provider Experience and Enablement Lead Vendor Manager manages the day-to-day relationship and strategic engagement with assigned EHR vendors and partners. Responsibilities include developing and maintaining vendor roadmaps, coordinating vendor-supported initiatives, tracking performance metrics and commitments, and driving accountability across internal and external stakeholders. This role partners closely with product management, implementations, and technology teams to ensure successful execution of vendor-dependent capabilities and future growth opportunities. The Vendor Lead proactively identifies risks, escalates issues, evaluates new partner opportunities, and provides leadership with recommendations related to vendor performance, strategic investments, and roadmap planning. The position exercises considerable independent judgment while managing multiple initiatives and influencing outcomes across a complex stakeholder environment
Key Responsibilities
- Serve as relationship lead for assigned EHR vendors and strategic partners
- Manage vendor roadmap alignment with enterprise priorities
- Coordinate vendor-supported initiatives and cross-functional execution efforts
- Monitor vendor performance, commitments, KPIs, and service levels
- Shepherd the development of vendor reporting, dashboards, and performance reviews
- Identify opportunities to expand vendor capabilities and strategic partnerships
- Facilitate governance reviews, escalations, and risk management activities
- Provide recommendations regarding vendor investments, priorities, and future opportunities
- Partner with Product, Implementation, Technology, and Operations teams to ensure successful execution of strategic initiatives
- Support executive relationships and long-term EHR channel growth strategies
Use your skills to make an impact
Required Qualifications
- 5+ years of experience in vendor management, partner management, product management and/or healthcare technology
- Experience managing cross-functional initiatives and strategic partnerships
- Experience leading vendor governance and quarterly business reviews
- Experience developing executive reporting, performance metrics, and operational governance processes
- Experience coordinating complex programs involving multiple stakeholders
Preferred Qualifications
- Bachelor's degree
- Experience working with EHR platforms including Epic, athenahealth, Oracle Health, eClinicalWorks, Veradigm, or similar vendors
- Experience with healthcare interoperability, provider technology, or payer-provider integration initiatives
- Knowledge of healthcare operations, value-based care, and provider workflows
- Experience developing strategic roadmaps and business cases
Additional Information
- This role is "remote/work at home" and can be based anywhere in the United States.
- This role has a targeted start date of January 4th, 2027
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$115,200 - $158,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 11-02-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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