Senior Analytics Engineer (EMEA)
赛克建立了先进的分析软件，从工业过程数据中解锁见解赋权制药，石油和天然气，化学品和电力发电等行业公司来优化运营并推动商业价值。作为自成立以来第一家远程企业，我们是为跨时区合作而建造的。我们的工程团队和面向客户的团队在一个支持性，敏捷的环境中繁荣，强调好奇心，学习和持续改进。赛克的分析工程师担任顾客的可靠技术顾问，帮助他们解决复杂的流程挑战，maximize 来自我们的软件的价值。作为面向客户的关键团队成员，你将参与以下活动：**客户技术采用** - 通过解决方案设计，实施指导和技术辅导建立与冠军和最终用户关系，成为客户的可信技术顾问。- 利用客户关系进行持续发现并揭示与客户关键业务工作流程和目标直接相关的高价值，高影响使用情况机会。- 与客户和账户团队合作，制定并执行采用 Seeq 的战略计划，完成关键使用案例，以解决业务目标。- 建议客户倡导者和最终用户实施和运营使用案例来为客户提供高回报投资。偶尔可能需要实践交付来加速客户值高的使用案例。- Upskill Seeq's 伙伴生态系统作为分析工程团队的扩展，以全球和本地语言提供支持**产品专业知识** - 成为产品专家，保持如何在平台中实现和解决问题的知识，包括与其他系统集成。- 识别满足客户需求所需的 Seeq 能力缺口，并向产品组织提供反以影响产品路线图。- 评估和定位 Seeq 对市场或客户生态系统竞争性产品的好处的能力。- 与产品团队合作设计，实施和测试符合客户需求的新功能。**工业专业知识** - 建立真实实。
查看英文原文
Seeq builds advanced analytics software that unlocks insights from industrial process data—empowering companies in sectors like pharmaceuticals, oil & gas, chemicals, and power generation to optimize operations and drive business value.
As a remote-first company since our founding, we’re built for collaboration across time zones. Our engineering and customer-facing teams thrive in a supportive, agile environment that emphasizes curiosity, learning, and continuous improvement.
Analytics Engineers at Seeq serve as trusted technical advisors to our customers, helping them solve complex process challenges and maximize value from our software. You’ll work directly with end users to design scalable, high-impact analytics solutions that drive engagement, adoption, and tangible business outcomes.
**Key Duties & Responsibilities:**
As a key customer-facing team member, you will participate in the following activities:
**Customer Technical Adoption**
- Serve as the customer’s trusted technical advisor by building relationships with champions and end-users through solution design, implementation guidance, and technical mentorship.
- Leverage customer relationships to perform constant discovery and uncover high-value, high-impact use case opportunities directly linked to the customer’s critical business workflows and objectives.
- Collaborate with the customer and account team to develop and execute strategic plans for adoption of Seeq and completion of key use cases addressing business objectives.
- Advise customer champions and end-users to implement and operationalize the use cases to deliver a high return on investment for the customer. Occasionally may require hands-on delivery to accelerate a customer’s high value use case.
- Upskill Seeq’s partner ecosystem to be an extension of the Analytics Engineering team to provide support globally and in localized languages.
**Product Expertise**
- Be a product expert, maintaining knowledge of how to implement and troubleshoot solutions in the platform, including integrations with other systems.
- Identify gaps in Seeq's capabilities required to meet customer needs and give feedback to the product organization to influence the product roadmap.
- Ability to assess and position Seeq’s benefits relative to competitive products in the marketplace or in the customer’s ecosystem.
- Work with the product team to design, implement, and test new functionalities that meet customer needs.
**Industry Expertise**
- Build trust with customers through the application of industry-specific knowledge and awareness, including market and use case trends specific to their area.
- Collaborate with internal teams (including industry principals, product marketing, and solution consulting) to influence industry-specific strategy.
- Bachelor's degree (or equivalent experience) in a technical field such as chemical, mechanical, electrical, or industrial engineering; degrees in operations research, data analytics, or applied math will be considered.
- Minimum of 5-7 years of experience in process engineering, reliability engineering, technical pre-sales engineering (SaaS business, OT space preferred), or other related industry fields.
- Deep technical expertise in one or more industrial process manufacturing verticals and a sound understanding of broad market drivers and business priorities.
- Examples of industrial process industries are chemicals, pharmaceuticals, power & utilities, metals & mining, food & beverage, pulp & paper, etc.
- Empathy with and experience in the difficulties involved in trying to solve real-world business and industrial challenges involving dense time-series process data with inadequate or overly complex analytics tools, such as Excel, MATLAB, Python, BI tools, or otherwise.
- Responsive and adept at building trust and rapport with customers, prospective customers, partners, and internal multidisciplinary teams.
- Effective and influential technical communicator. Enjoys dissecting, articulating, and translating a combination of customer-stated and customer-implied needs. Able to communicate with subject matter experts, managers, directors, and C-level audiences.
- Creative ability to develop and propose technical solutions leveraging the latest features and capabilities in the software and broader technology landscape. Programming experience in Python and/or other programming languages is a plus.
- Ability to independently prioritize work based on account team strategy, customer business needs, and Seeq company objectives.
- Prior experience using Seeq is highly preferred.
- Python programming skills is a plus.
- Broad knowledge of the SaaS industrial analytics ecosystem is a plus (e.g., Azure, AWS, Databricks, AVEVA, Aspen Tech, IOTA, Cognite, C3.ai, Palantir, etc.).
Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.
We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.
We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work.
**The Perks of Working at Seeq**
- Competitive salary
- €111,000 - 129,000 depending on experience.
- Variable bonus
- Benefits:
- Unlimited PTO
- Generous home office allowance
- The best co-workers (we've analyzed the data, so we know it's true.)
- Pet-friendly workspace (your dog will be so happy to have you home)
- You love your job!
Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas