高级产品经理,HELOC决策
Senior Product Manager, HELOC Decisioning
关于 Upstart
在 Upstart,我们有一个重要的使命:大幅降低所有美国人的借贷成本和复杂性。每天,我们运用创造力、实验精神和先进的 AI 技术,重塑信用获取方式,帮助数百万人以清晰和自信的方式实现财务进步。
作为领先的 AI 贷款市场,我们与银行和信用合作社合作,通过既高度智能又充满人性的技术,扩大获得负担得起的信用的途径。我们的平台每名借款人运行超过一百万次预测,使用超过 3000 个信号,为数百万客户做出更聪明、更公平的决策。但数字只是影响的暗示。每一个想法、每一种声音和每一次贡献,都让我们更接近一个信用不会阻碍人们财务进步的世界。
我们以数字化为先,大多数 Upstart 员工可以自由选择在他们最能发挥的地方工作,同时与美国和加拿大 80 多个城市团队成员协作。数字化为先并不意味着疏远。我们通过团队现场会议、规划会议以及激发创造力和信任的时刻,有意识地加强面对面的联系。无论你选择主要在家办公,还是在哥伦布、奥斯汀、旧金山湾区或纽约市的办公室中协作,你都将获得支持,以最适合你的方式工作。
如果你热衷于解决有意义的问题,对有目的的创新感到兴奋,并被真正重要的工作所激励,我们期待你的加入。
团队:
Upstart 房贷团队正致力于在 2027 年及以后大幅扩展我们的房屋净值信贷额度(HELOC)业务。我们正在打造最快、最简单的房屋业主获取房屋净值的方式,同时提供行业领先的利率,重点在于提高申请者转化率、降低每笔贷款成本,并维持支持健康资本市场业务所需的高标准风险控制。
作为 Upstart 的 HELOC 决策高级产品经理,你将负责我们承销和验证体验的战略和执行,帮助更多符合条件的借款人以更少的摩擦和更好的利率获得 HELOC。你将与工程、风险、机器学习、资本和合规团队合作,扩大借款人的资格范围,提高自动化和即时批准率,并构建智能决策系统,优化转化率、运营效率和组合质量。
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About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team:
The Upstart Home Lending team is on a mission to dramatically scale our Home Equity Line of Credit (HELOC) business through 2027 and beyond. We’re building the fastest, simplest way for homeowners to access their home equity while delivering industry-leading rates, with a focus on increasing applicant conversion, reducing cost per loan, and maintaining the high risk standards required to support a healthy capital markets business.
As the Senior Product Manager, HELOC Decisioning at Upstart, you will own the strategy and execution of our underwriting and verification experience, helping more qualified borrowers access HELOCs with less friction and better rates. You'll partner across engineering, risk, ML, capital, and compliance to expand borrower eligibility, increase automation and instant approvals, and build intelligent decisioning systems that optimize conversion, operational efficiency, and portfolio quality.
How you’ll make an impact
- Own the strategy and roadmap for streamlining the our decisioning & verification experience, translating risk, capital, compliance, and borrower-experience needs into clear priorities, requirements, and launch plans
- Collaborate cross-functionally with Capital, Compliance, Risk, and ML on expanding underwriting guidelines to reach new borrowers; lead delivery of expanded borrower segments
- Define and evolve the backend logic for underwriting and decisioning, ensuring complex engineering systems capture all aspects of borrower risk; balance accuracy with friction, choosing the appropriate amount of data vs. uncertainty in risk tradeoffs
- Increase automation and instant approvals in the HELOC underwriting process by leveraging new data sources and/or ML (including LLMs) to reduce manual human work while increasing speed and quality
Minimum Qualifications
- 5+ years of product management experience on fast-moving, customer-obsessed teams.
- Demonstrated ability to drive business outcomes through a strong balance of quantitative metrics and qualitative insight. You are pragmatic about data, comfortable making decisions with imperfect information, and have well-calibrated risk judgment.
- Strong product sense with experience authoring and executing multi-quarter roadmaps, and living with the downstream consequences of those decisions.
- Rigorous, analytical problem solver with clear, concise, and persuasive communication skills.
- Ownership and growth mindset. You act like an owner, are confident yet humble, open to being wrong, and constantly seeking to improve both yourself and your team.
- Stellar communication & collaboration skills to partner closely with xfn partners & surface relevant trade-offs clearly
Preferred Qualifications
- Experience designing complex backend systems that drive direct business results
- Experience partnering closely with Machine Learning teams
Position location This role is available in the following locations: Remote
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Base Salary Range
$162,100—$224,500 USD
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Canada | Remote - Anticipated Base Salary Range
$153,000—$190,000 CAD
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City
For roles based in Canada, please note that we are not currently able to hire in Quebec.
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
Originally posted on Himalayas