高级战略经理，客户细分策略（医疗系统）
Senior Strategy Manager, Customer Segment Strategy (Health Systems)
这个职位是客户细分策略团队的重要组成部分，该团队致力于最大化患者获取机会，并将变革性疗法带给最需要的患者。作为该团队的一员，你将有机会与客户参与、定价、准入与证据策略、外部事务以及商业小组等关键跨职能利益相关方紧密合作。你们将共同在动态的医疗保健环境中制定高影响力的合同和准入解决方案。
作为**高级经理，客户细分策略 - 医疗系统**，你将领导开发针对医疗系统细分市场中主要客户的准入和合同策略建议。作为关键主题专家，你将为客户参与（CE）账户团队和市场准入负责人提供分析严谨性、战略建议和谈判策略。此职位连接CE账户团队、小组和定价、合同与分销（PCD）负责人，确保以客户为中心的方法，直接影响基因泰克的损益和患者获取。
- 从概念到执行，领导准入和合同策略的开发，以最大化患者获取并保护基因泰克在医疗系统领域的盈利能力。
- 作为CE账户团队、PCD、外部事务、法律和小组/准入业务合作伙伴之间的战略联络人，确保客户策略与品牌和治疗领域优先事项保持一致。
- 在不确定性中领导高影响力、跨产品组合的项目，针对需要创新准入方法的新客户类型或细分市场。
- 为账户团队提供强有力的谈判支持和相关谈话要点，在适当情况下直接参与客户面对面的活动。
- 整合关键客户的合同表现洞察，与高层领导分享可扩展的学习成果，影响产品级的合同策略。
- 与细分市场和地区账户领导合作，建立战略联盟，支持账户规划并解决复杂的报销挑战。
- 监控和分析行业趋势、政策改革和客户演变，主动降低风险并利用新兴的商业机会。
**你具备：**
- 相关学科的学士学位
- 5年以上制药行业的相关工作经验，例如：医保或合同策略
查看英文原文
This role is a valuable part of our Customer Segment Strategy team, which is committed to maximizing patient access and delivering transformative therapies to those who need them most. As a member of this team, you will have the opportunity to collaborate closely with key cross-functional stakeholders across Customer Engagement, Pricing, Access & Evidence Strategy, External Affairs, and Commercial Squads. Together, you will shape high-impact contracting and access solutions in a dynamic healthcare landscape.
As a **Senior Manager, Customer Segment Strategy - Health Systems**, you will lead the development of access and contracting strategy recommendations across Genentech’s portfolio of products for key customers within the Health Systems segment. Acting as a critical subject matter expert, you will provide analytical rigor, strategic recommendations, and negotiation strategies to Customer Engagement (CE) Account Teams and Market Access leaders. This role bridges the gap between CE Account Teams, Squads, and Pricing, Contracting, and Distribution (PCD) leads, ensuring a customer-centric approach that directly impacts Genentech's P&L and patient access.
- Lead the development of access and contracting strategies from concept through execution to maximize patient access and protect Genentech's profitability across the Health Systems segment.
- Act as the strategic liaison between CE Account Teams, PCD, External Affairs, Legal, and Squad/Access Business Partners to align customer strategies with Brand and Therapeutic Area priorities.
- Navigate ambiguity to lead high-impact, cross-portfolio initiatives for new customer types or segments requiring innovative access approaches.
- Provide robust negotiation support and relevant talking points to account teams, participating directly in customer-facing engagements as appropriate.
- Synthesize contract performance insights across key customers to share scalable learnings with senior leaders, influencing product-level contracting strategies.
- Partner with Segment and Regional account leadership to build strategic alliances, support account planning, and resolve complex reimbursement challenges.
- Monitor and analyze industry trends, policy reforms, and customer evolution to proactively mitigate risks and leverage emerging commercial opportunities.
**Who You Are:**
- Bachelor’s Degree in relevant discipline
- 5+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance
- 5+ years of work experience in a Market Access function
- Broad and diversified US Market Access experience to include multiple therapeutic areas
- Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape
- Significant experience in developing and executing access strategies
- Deep understanding of reimbursement environment and strategy within a segment; Demonstrated success collaborating with and influencing amongst cross-functional teams.
- Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment
- Excellent verbal and written communication skills with an ability to effectively present to and engage with a wide range of audiences
- Ability to travel an estimated 25% for account planning, customer engagement, and other business requirements
**Preferred Qualifications:**
- MBA or other advanced degree
- Direct customer experience in relevant segment
**Location:**
- Primary preferred location is South San Francisco at our Genentech Campus but is open to remote candidates. Remote employees must also be available to travel on short notice for cross-functional support and team collaboration.
- Relocation benefits are not offered for this posting
The expected salary range for this position based on the primary location of South San Francisco, California is $161,000 to $299,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this [**link**](http://hrportal.ehr.com/roche/desktopmodules/portal/api/saml/sendauthnrequest/?target=SelfService-Portal&relaystate=&rnd=130942964521676) **.**
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Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
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