电子商务运营经理 | 拉丁美洲
E-commerce Operations Manager | LATAM
- 职位类型：全职合同工
- 工作地点：远程办公
- 薪资：1800 - 2200美元/月
- 工作时间：周一至周五 上午8:00 - 下午5:00 EST
在HireHawk，我们把顶尖的全球人才与高绩效的美国公司联系起来。我们的重点是寻找在每个职位中都能带来专业技能和动力的优秀专业人士。我们热衷于帮助候选人提升职业发展，同时为客户提供可靠、具备远程工作能力的人才，从第一天起就能产生实际影响。
我们正在寻找一位经验丰富的电商运营经理，负责全面管理日常运营工作。
这是一个高自主权、以运营为导向的职位，适合曾与创始人或高管团队紧密合作，并能独立管理和扩展店铺运营的人选。您将负责完整的订单到交付流程、客户运营和团队协调。
职责：
- 全面管理日常的Shopify店铺运营
- 管理完整的订单生命周期：订单接收 → 生产 → 发货 → 交付
- 与供应商、生产团队和物流合作伙伴协调
- 管理客户运营，包括问题解决和沟通
- 领导和管理一个小的远程/海外团队
- 实施并优化运营流程和工作流
- 确保订单准确性、交付时间表和客户满意度
- 支持跨运营和物流项目的管理工作
- 与管理层协作，扩大运营规模并提高效率
要求：
- 具备实际的Shopify运营经验（必须）
- 具有B2B电商环境的经验（批量/定制订单）
- 有管理物流协调和物流的经验
- 有管理客户运营和售后流程的经验
- 强大的组织和项目管理能力
- 在年营收300万美元以上的电商品牌有工作经验
- 能够在运营领域担任多面手
- 有管理远程或海外团队的经验
- 强大的解决问题和流程改进意识
- 有按需印刷或定制产品经验
- 熟悉工具如：Klaviyo、Close CRM 或类似的电商/CRM平台
- 有在成长型品牌中扩展运营的经验
理想候选人：
· 运营思维（注重执行，而不仅仅是战略）
- 高度的责任感和主人翁意识
- 注重细节且流程导向
- 强大的解决问题和流程改进能力
- 优秀的沟通能力
查看英文原文
- Employment Type: Full-Time Contractor
- Workplace: Remote
- Compensation: USD $1,800 - $2,200/month
- Schedule: Monday to Friday 8:00 am - 5:00 pm EST
At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
We're seeking an experienced E-commerce Operations Manager to oversee and run day-to-day operations end-to-end.
This is a high-ownership, operator role, ideal for someone who has worked closely with founders or leadership teams and can independently manage and scale store operations. You will be responsible for the full order-to-delivery pipeline, customer operations, and team coordination.
Responsibilities:
- Manage daily Shopify store operations end-to-end
- Oversee the full order lifecycle: order intake → production → fulfillment → delivery
- Coordinate with suppliers, production teams, and fulfillment partners
- Manage customer operations, including issue resolution and communication
- Lead and manage a small remote/offshore team
- Implement and optimize operational processes and workflows
- Ensure order accuracy, delivery timelines, and customer satisfaction
- Support project management initiatives across operations and fulfillment
- Collaborate with leadership to scale operations and improve efficiency
Requirements
- Hands-on Shopify operations experience (a must)
- Experience in B2B e-commerce environments (bulk/custom orders)
- Proven ability to manage fulfillment coordination and logistics
- Experience managing customer operations and post-purchase workflows
- Strong organizational and project management skills
- Experience working in a $3M+ revenue e-commerce brand
- Ability to operate as a generalist across operations
- Experience managing remote or offshore teams
- Strong problem-solving and process improvement mindset
- Print-on-demand or custom product experience
- Familiarity with tools such as: Klaviyo, Close CRM or similar e-commerce/CRM platforms
- Experience scaling operations in growing brands
Ideal Candidate:
· Operator mindset (execution-focused, not just strategy)
- High ownership and accountability
- Detail-oriented and process-driven
- Strong problem-solving and process improvement skills
- Excellent communication skills
- Resourceful and solutions-oriented
- Comfortable managing multiple moving parts in a fast-paced environment
Benefits
- Access to a $200k+ perk marketplace with instant discounts on 150+ services
- Access up to 50% of approved earnings before payday (no credit checks or fees)
Originally posted on Himalayas