Program Manager/Engagement Manager (386)
过渡 iTech AG 正在寻找一个技术项目/计划经理，以领导围绕服务 Now 预售，原型和解决方案交付的举措。该角色侧重于战略领导，通过与建筑师合作实现创新，开发令人信服的演示和原型，并将解决方案与客户需求和业务增长目标结合起来。理想候选人将将程序管理专业知识与 ServiceNow 平台的深入了解相结合，推动 IT 现代化和提供转型性解决方案，管理新产品推出，支持营销和新解决方案的文档。通过促进创新，支持业务发展和增强技术交付，直接为 iTech AG 的增长做出贡献。角色与责任 ·领导和管理展示了 ServiceNow 平台的能力的举措，通过预售，原型以及内部实验室开发推动创新，与 ServiceNow 合作推出产品，并支持推出内部产品的文件。· 与技术建筑师和领导者合作，设计并提供与客户任务和 iTech AG 战略目标一致的引人入胜的演示，原型和提案内容。创建引人注目的 PowerPoints 和记录关键演示，功能和优势。·协调多个服务 Now 专注项目中的活动，确保符合 iTech AG ?? 的创新和增长目标，同时为联邦客户提供价值。·作为预售和计划活动的主要顾问，了解客户需求，开发解决方案，并阐明了 IT 和业务流程现代化的 ServiceNow 价值。· 与技术建筑师，开发人员和捕获团队合作，以确保高质量的结果和持续改进。· 支持提案的制定，编写和预售客户会议。协调会议和行动项目，并跟踪趋势，能力和最佳实践以告知战略和解决方案的发展。· 执行其他任务根据分配。最低资格。· 至少7年的专业经验，至少3年关注 ServiceNow 平台。· 在 ServiceNow 项目和计划管理方面有着证明的经验，理想情况下包括预售，原型模型和程序管理。
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OVERVIEW
iTech AG is seeking a Technical Project/Program Manager to lead initiatives centered around ServiceNow presales, prototypes, and solution delivery across multiple projects and programs. This role focuses on strategic leadership, enabling innovation through collaboration with architects, developing compelling demos and prototypes, and aligning solutions with customer needs and business growth objectives. The ideal candidate will combine program management expertise with deep knowledge of the ServiceNow platform to drive IT modernization and deliver transformative solutions, manage the launch of new offerings, and support marketing and documentation of new solutions. This position offers the opportunity to contribute directly to iTech AG’s growth as a ServiceNow Elite Partner by fostering innovation, supporting business development, and enhancing technical delivery.
ROLES AND RESPONSIBILITIES
- Lead and manage initiatives that showcase the capabilities of the ServiceNow platform, driving innovation through pre-sales, prototypes, and internal lab development, working with ServiceNow to launch offerings, and support documentation for launching of internal offerings.
- Collaborate with technical architects and leadership to design and deliver compelling demos, prototypes, and proposal content that align with customer missions and iTech AG’s strategic objectives. Create compelling PowerPoints and recordings of key demos, features, and benefits.
- Coordinate activities across multiple ServiceNow-focused projects, ensuring alignment with iTech AG’s innovation and growth goals while delivering value to federal customers.
- Act as a key advisor in presales and program activities, understanding customer needs, developing solutions, and articulating the value of ServiceNow in modernizing IT and business processes.
- Partner with cross-functional teams, including technical architects, developers, and capture teams, to ensure high-quality outcomes and continuous improvement.
- Support proposal development, writing, and presales customer meetings. Coordinate meetings, and action items, and track trends, capabilities, and best practices to inform strategy and solution development.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS
- Minimum of 7 years of professional experience, with at least 3 years focused on the ServiceNow platform.
- Proven experience in ServiceNow project and program management, ideally including presales, prototypes, and demo activities.
- Strong understanding of Agile methodologies and IT modernization principles.
- Excellent written and communications skills.
- Experience in crafting proposal content and contributing to business development efforts.
- EDUCATION AND CERTIFICATIONS
- Bachelor's degree or higher.
- PMP or able to obtain within 6 months
PREFERRED QUALIFICATIONS
· ServiceNow certifications preferred
SECURITY CLEARANCE
· Active Public Trust or the ability to obtain a Public Trust.
· Pursuant to a government contract, this position requires U.S. Citizenship.
Equal Opportunity Employer, including disability and veterans.
Originally posted on Himalayas