项目协调员 - 房地产 - 维护
Projects Coordinator - Real Estate - Maintenance
职位概述：
你是否正在寻找一个每天都有所不同的精彩未来？一个能让你运用个性和以客户为中心的思维，为租户和供应商创造无瑕疵体验的职位？
项目协调员将负责围绕物业管理的各类项目，重点在于维护协调。该职位会直接与租户、供应商、客户和管理层沟通。此人将通过公司门户回复租户，与供应商沟通安排维修请求，在服务请求开始和完成时进行跟进，并直接与管理层沟通。我们寻找一位以客户服务为导向、热爱解决问题、主动积极并以从头到尾完成项目为荣的人。
要求
此职位需要你具备西班牙语和英语背景，能够通过电子邮件、短信和电话与租户、供应商、企业主和创始人交流。每天都要创建和管理项目仪表板，并进行适当的更新和备注，因此你需要是一个出色的组织者，才能在一天内完成最多的工作。最后但同样重要的是，此职位需要一位积极主动、乐于助人，并希望参与打造一家公司的特殊项目的人！
至少两年面向客户的岗位经验，具备多任务处理能力。
熟悉项目管理软件（如ClickUp、Asana、Monday.com、Microsoft Project等）是加分项。
职责与工作内容
- 负责从开始到结束完成项目，独立解决问题，并向领导提出改进建议。
- 能够进行专业且友好的互动，建立良好的关系，与他人合作良好，并具备很强的倾听能力。
- 管理现有的仪表板，并为Google Sheets、ClickUp等项目创建新的仪表板。
- 协调和管理与供应商和租户的工作订单。
- 熟悉使用新技术软件，并具备快速学习不同技术平台的能力。
- 在物业管理软件中更新维修状态。
- 在24小时内回复所有邮件并确认请求。
- 在需要时主动解决问题。
- 之前有物业/酒店管理经验不是必须的，但会有帮助。
- 需要具备B1/B2或更高水平的英语能力。
- 工作/技术要求
查看英文原文
Position Overview:
Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors?
The Projects Coordinator is someone who will coordinators various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicate directly with tenants, vendors, Clients and Management. This person will respond to tenants through the company portal, communicate with vendors to schedule maintenance requests, follow up at the start of and the completion of service requests, and communicate directly with Management. We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish.
Requirements
This role will tap into their Spanish and English background as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about helping others, and wants to be a part of something special in building out a company!
A minimum of 2 years in a customer-facing role, utilizing multitasking skills.
Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.
Roles & Responsibilities
- Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
- Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
- Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
- Coordinating and managing work orders with vendors and tenants.
- Comfortable using new technology software and a strong ability to learn different technology platforms.
- Update the status of repairs in Property Management Software.
- Answer all emails and acknowledge requests within 24 hours.
- Take initiative to problem solve when needed.
- Previous property/hotel management is not required but is helpful.
- B1/B2 or higher proficiency in English is required.
Working/Technology Requirements
- This is a remote role.
- You must use your own computer and have reliable internet.
- Training for all Technology will be completed by the Propertyse Team.
- Communication will occur through Google Meet/Virtual platform, email, and portal messaging.
- This is a contract role that does not include benefits.
- Contracts are completed through Deel and payments are made through Deel in your preferred currency.
- Working hours will vary but are typically 9a-6p (with a break)
- Salary: $800 USD
Benefits
- Work from home
- Heath Benefits are not provided
- Fun and engaged Team
Originally posted on Himalayas