初级SAAS客户经理
Junior SAAS Account Manager
索尼电子公司正在寻找敢于冒险的人、善于协作的人、充满灵感且能激励他人的人。我们希望找到那些有勇气在技术前沿工作并创造能够丰富和改善全球人们生活的解决方案的人。除了具有竞争力的薪资和福利,我们还提供一个促进多元化、公平性和包容性的环境和文化。此外,我们的团队成员可以享受创新的工作与生活平衡机会,包括混合办公模式、每月“自由星期五”以及全年每周五提前下班(包括夏季的半天工作日)。
所以,如果你希望加入一家“最佳工作场所”公司并让世界为之惊叹,让我们来谈谈。
职位描述
我们正在寻找一位以结果为导向的客户经理,为我们的基于云的媒体管理和协作平台带来收入增长,服务对象涵盖媒体、娱乐和体育行业的客户。该职位负责整个销售流程,从筛选内部线索到主动寻找并完成外部机会,覆盖各种规模的交易,从快速发展的中小企业交易到复杂的大型企业合作。
你将与市场、产品和客户成功团队紧密合作,与创意、制作、后期制作和技术相关方互动,帮助团队安全地管理、协作并大规模分发媒体内容。
职责
收入与管道
- 负责并完成ACV范围从15,000美元到500,000美元以上的全新业务机会
- 管理内部线索和外部拓展的平衡组合
- 为较小的交易(约30天)运行高效的销售流程,同时管理较长的企业交易(6-12个月)
- 使用CRM工具准确预测管道和收入
客户参与
- 进行发现通话,了解客户的操作流程、技术需求和采购标准
- 向创意、运营、IT和高管相关方展示和演示解决方案
- 根据媒体和娱乐的使用场景构建商业案例和投资回报叙述
- 在领导层的协作下协商价格、合同并完成交易
外部拓展与市场开发
- 识别并追求媒体、娱乐和体育行业的目标客户
- 在邮件、电话、领英和行业活动中制定外部拓展策略
- 与关键决策者和影响者建立长期关系
协作与反馈
- 与市场团队合作,提供线索质量和活动反馈
- 与客户成功和产品团队协作
查看英文原文
Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).
So, if you want to join a “Best Place to Work” company and make the world say wow, let's talk.
Job Description
We’re looking for a results-driven Account Manager to grow revenue for our cloud-based media management and collaboration platform, serving customers across media, entertainment, and sports. This role owns the full sales cycle, from qualifying inbound leads to hunting and closing outbound opportunities, across a wide range of deal sizes, from fast-moving SMB deals to complex enterprise engagements.
You’ll work closely with marketing, product, and customer success, engaging with creative, production, post-production, and technical stakeholders to help teams securely manage, collaborate on, and distribute media at scale.
Responsibilities
Revenue & Pipeline
- Own and close new business opportunities with ACVs ranging from $15K to $500K+
- Manage a balanced mix of inbound leads and outbound prospecting
- Run efficient sales cycles for smaller deals (~30 days) while managing longer enterprise cycles (~6-12 months)
- Accurately forecast pipeline and revenue using CRM tools
Customer Engagement
- Conduct discovery calls to understand customer workflows, technical requirements, and buying criteria
- Present and demo solutions to creative, operations, IT, and executive stakeholders
- Build business cases and ROI narratives tailored to media & entertainment use cases
- Negotiate pricing, contracts, and close deals in collaboration with leadership
Outbound & Market Development
- Identify and pursue target accounts in media, entertainment, and sports
- Develop outbound strategies across email, phone, LinkedIn, and industry events
- Build long-term relationships with key decision-makers and influencers
Collaboration & Feedback
- Partner with marketing on lead quality and campaign feedback
- Work with customer success and product teams to ensure smooth handoffs and customer satisfaction
- Share market and customer insights to influence product roadmap and positioning
Minimum Requirements
Experience
- 3+ years of B2B SaaS sales experience, preferably in media, entertainment, sports, or adjacent industries
- Proven experience closing both transactional and enterprise deals
- Comfort owning the full sales cycle, including outbound prospecting
- Experience selling to creative, production, post-production, broadcast, or IT teams is a strong plus
Skills
- Strong discovery, qualification, and consultative selling skills
- Ability to manage multiple deals at different stages and sizes simultaneously
- Confident presenter to both technical and non-technical audiences
- Excellent written and verbal communication skills
- Experience with CRM tools (Salesforce, Zoho, or similar)
Attributes
- Self-motivated and comfortable working remotely
- Organized, detail-oriented, and strong at follow-through
- Curious about customer workflows and technology
- Team-oriented with a low-ego, high-ownership mindset
Preferred Qualifications:
- Bachelor’s degree or equivalent practical experience
- Experience selling cloud solutions
- Proven track record of driving revenue growth and achieving quota targets
- Experience working collaboratively with customer success and marketing
The anticipated base pay range for this position is $73,409to $97,878. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
In addition to a competitive base salary, this position is alsoeligible for a sales incentive plan. The specifics of the plan vary by role and can include elements related to both individual and company performance. In addition, this position is also eligible for a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick leave time annually, and up to twelve weeks paid parental leave.
Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC.
Sony Electronics Inc. and Sony of Canada Ltd. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at , or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.
EEO is the Law
EEO is the Law Supplement
Right to Work (English/Spanish)
E-Verify Participation (English/Spanish)
Originally posted on Himalayas