招生专员 - 远程
Admissions Specialist- Remote
概述
Acadia Healthcare 正在寻找一名远程的入院服务专员
该职位为 100% 远程工作
作为治疗共病情绪、成瘾、饮食障碍和创伤患者的全国领先机构，Acadia Healthcare 高度重视入院和接待职能，以帮助尽可能多的有需要的人。因此，Acadia Healthcare 现在希望与具有潜力的、以结果为导向的候选人联系，他们可能适合入院专员职位。入院专员将主要负责将患者安排进入设施，并保持组织与患者转介人及家属之间的沟通。
职责
核心职责：
· 及时通过电话、传真、网页表单等方式回应入院转介，协助寻求治疗的客户及其家属。
· 根据批准的入院标准、政策和程序审查潜在入院人员。
· 主动联系以从患者和其他来源收集必要的临床和人口统计数据。
· 及时回应咨询电话。
· 安排评估。
· 协助潜在患者及其重要相关人员寻求治疗。
· 当不适合设施协助或入院时，将咨询转介至其他机构和社区资源。
· 与转介来源协调。
· 协调患者的交通安排。
· 负责维护入院过程中涉及的所有文件。
其他职责：
执行分配的其他任务和职责
基本要求：
· 遵守组织政策、程序、绩效改进计划，并遵守组织和行业关于保密性的政策。
· 清晰有效地与接受服务的人及其家属、访客和其他医疗团队成员沟通。
· 与其他人员建立建设性和合作的工作关系，并长期维持。
· 在团队成员之间鼓励并建立相互信任、尊重和合作。
· 保持定期且可预测的出勤率。
资格要求
教育/经验/技能要求：
- 需要高中文凭或同等学历。
- 本科以上学历优先考虑
- 两年以上医疗入院经验，最好在心理健康或药物滥用领域。
- 资质/认证：
- 成瘾咨询师见习生
查看英文原文
Overview
Acadia Healthcare is seeking a remote Admissions Services Specialists
This position is 100% remote.
As one of the nation’s leaders in treating individuals with co-occurring mood, addiction, eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and intake functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic, results driven candidates who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for the admission and/or registration of patients into the facility and maintaining communications between the organization and the patient referrals and family.
Responsibilities
ESSENTIAL FUNCTIONS:
· Promptly respond to inbound referrals via phone, fax, webform, etc. to assist clients and their family’s who are seeking treatment.
· Review prospective admissions against approved admission criteria, policies, and procedures.
· Initiate contact to gather required clinical and demographic data from patient and other sources.
· Respond promptly to inquiry calls.
· Schedule assessments.
· Assist prospective patients and significant others in seeking treatment.
· Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
· Coordinate with referral sources.
· Coordinate transportation arrangements for patients.
· Responsible for maintaining all the documentation involved with the admissions process.
OTHER FUNCTIONS:
Perform other functions and task as assigned
STANDARD EXPECTATIONS:
· Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
· Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team.
· Develops constructive and cooperative working relationships with others and maintains them over time.
· Encourages and builds mutual trust, respect, and cooperation among team members.
· Maintains regular and predictable attendance.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High School Diploma or GED required.
- College degree preferred
- Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field.
- LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Addiction Counselor Trainee (ACT) required.
- Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDS) or Certified Employee Assistance Program (CEAP) certification preferred.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
- SUPERVISORY REQUIREMENTS:
- This position is an Individual Contributor
- We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
- AHMKT
- Originally posted on Himalayas