出海雷达

Manager - WFS

其他限定地区(需当地身份)
公司The Hackett Group
薪资未公开
工作地点India
地域资格限定地区(需当地身份)
时区要求日间重叠约 6 小时,基本正常作息
用工类型Full Time
发布时间9 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 India 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

Responsibilities:

  • Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents, use cases (including edge cases), and process diagrams.
  • • Gather customer-specific product needs by completing the standard product questionnaires with valid information
  • • Responsible for configuring for WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the customer business requirements
  • • Understands the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
  • • Write complex formulas that leverage mathematical and/or programming skills
  • • Perform unit and system testing of configured application and ensure test cases pass as described by their requirements
  • • Follow process and continuously improve skills by following procedures and processes established by the WFS Application Consultant Competency Team Leaders
  • • Estimate work effort with accuracy
  • • Partner with all WFS internal teams during project phases to ensure a successful customer implementation
  • • Assist customers with software testing along with roll out and go-live activities such as data loads and system initialization
  • • Respond and follow through on customer requirements in a professional and timely manner
  • • Able to consider the customer needs in the development of strategic plans

Skills:
• Degree/Diploma is preferred

  • 2 years+ experience working on WorkForce Software implementations
  • • Knowledge in generating process documentation
  • • Experience in requirement gathering, solution designing, implementing and configuring on Workforce Software platform
  • • Strong written and verbal communication skills including technical writing skills
  • • Familiarity with business applications, such as Excel or DBMS systems

Originally posted on Himalayas

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