AP - CRM专员
AP - CRM Specialist |
注意：此职位仅用于活跃人才库收集。提交申请不保证获得录用。您的信息将被保存在案，并在有合适机会时考虑。
我们正在寻找一位技能娴熟、注重细节的CRM专家加入D2B团队。在此远程职位中，您将负责管理、优化和维护我们的CRM系统，以支持销售和业务运营。您将负责配置流程、自动化工作流、确保数据准确性，并与跨职能团队合作，提高效率并改善整体客户和销售流程。
职位：CRM专家
薪资：PHP 50,000 – PHP 100,000（根据经验和技能水平而定）
工作时间及条件：周一至周五，澳大利亚/新西兰商务时间；早上6点至下午3点菲律宾时间；全职（远程）
假期：待定
职责：
- CRM实施与配置
- 领导客户账户的端到端CRM设置、配置和优化
- 构建流程、生命周期阶段、分组逻辑和联系人数据架构
- 维护数据卫生，并将CRM连接到营销、广告和分析平台
- 营销活动管理
- • 从需求到模板构建，再到部署，全程构建和管理电子邮件营销活动
- • 同时为多个客户账户规划和管理营销日历
- • 实时监控表现并基于数据做出优化决策
- 营销自动化与工作流
- • 设计并部署自动化工作流——潜在客户培育、入职、重新激活等
- • 构建基于CRM阶段、表单提交和行为信号的触发式自动化
- • 基于性能数据进行测试、质量保证并持续改进自动化流程
- 报告与仪表盘
- • 构建面向客户的仪表盘并跟踪关键CRM和营销指标
- • 生成定期绩效报告并提出明确的战略建议
- • 设置自动化报告流程以减少手动工作量
要求
资格：
- 具有实际经验构建CRM、营销活动和自动化流程
- 有代理工作经验——同时管理多个客户账户是基本要求
- 具有实际操作CRM的经验——Pipedrive优先，或同等产品（GoHighLevel、HubSpot、ActiveCampaign、Klaviyo）
- 熟悉自动化逻辑、分组和电子邮件营销管理
- 能够构建
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Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.
We are seeking a skilled and detail-oriented CRM Specialist to join our team at D2B. In this remote role, you will be responsible for managing, optimizing, and maintaining our CRM system to support sales and business operations. You’ll play a key role in configuring pipelines, automating workflows, ensuring data accuracy, and collaborating with cross-functional teams to drive efficiency and improve overall customer and sales processes.
Position: CRM Specialist
Salary: PHP 50,000 – PHP 100,000 (depending on experience and technical depth)
Working Hours & Conditions: Mondays to Fridays, AU/NZ business hours; 6:00AM to 3:00PM PH Time; full-time (remote)
Holidays: TBD
Responsibilities:
- CRM Implementation & Configuration
- Lead end-to-end CRM setup, configuration, and optimization across client accounts
- Build pipelines, lifecycle stages, segmentation logic, and contact data architecture
- Maintain data hygiene and connect CRM to marketing, advertising, and analytics platforms
- Campaign Management
- • Build and manage email campaigns end-to-end — from brief and template build through to deployment
- • Plan and manage campaign calendars across multiple client accounts simultaneously
- • Monitor performance and make data-led optimization decisions in real time
- Marketing Automation & Workflows
- • Design and deploy automated workflows — lead nurture, onboarding, re-engagement, and more
- • Build trigger-based automations tied to CRM stages, form submissions, and behavioral signals
- • Test, QA, and continuously improve automation flows based on performance data
- Reporting & Dashboards
- • Build client-facing dashboards and track key CRM and campaign metrics
- • Produce regular performance reports with clear strategic recommendations
- • Set up automated reporting workflows to reduce manual overhead
Requirements
Qualifications:
- Proven, demonstrable experience building CRMs, campaigns, and automations
- Previous agency experience — managing multiple client accounts simultaneously is non-negotiable
- Hands-on CRM experience — Pipedrive strongly preferred, or equivalent (GoHighLevel, HubSpot, ActiveCampaign, Klaviyo)
- Strong working knowledge of automation logic, segmentation, and email campaign management
- Ability to build reporting dashboards and communicate results clearly to clients
- You ask questions, flag blockers early, and speak up — this is non-negotiable and you will be tested on it
- Quick, adaptable, and comfortable managing competing priorities at pace.
- Portfolio inbuilding CRMs, campaigns, and automations is required
Bonus points:
- Middleware experience — Zapier, Make, or n8n
- Exposure to AI agent development or broader workflow automation
Benefits
Benefits
- Competitive salary based on experience and skill set
- 100% remote role — work from home anywhere in the Philippines
- Paid local holidays aligned with the Australian business calendar
- Opportunities for training and professional growth
- Work directly with a supportive Australian team — no agency middleman
- Long-term engagement with a stable and growing business
Originally posted on Himalayas