临时办公理赔员
Temporary Desk Adjuster
在 RYZE Claim Solutions，我们不仅仅是一家理赔公司——我们是一个以员工为本、注重解决方案的组织，建立在诚信、团队合作和对卓越的坚定承诺之上。我们正在寻找一位经验丰富且注重细节的临时理赔专员加入我们不断壮大的团队。如果您能在快节奏的环境中发挥您的专业技能、组织能力和决策能力，直接推动客户成功，我们期待您的加入。
为什么选择 RYZE？
我们营造一种让理赔专员能够成长、协作并产生实质性影响的文化。在 RYZE，您将得到经验丰富的专业人士的支持，配备所需的工具和资源以取得成功，并被信任以自主和精准的方式处理理赔。我们重视责任感、团队合作以及为全国客户提供卓越服务。
主要职责
- 根据客户指南和最佳实践，调查、评估并解决财产理赔
- 分析保单条款、附加条款和承保范围，以确定理赔处理决定
- 根据记录的损失和现场报告授权付款、和解或拒赔
- 在理赔生命周期内设定并保持准确的理赔准备金
- 管理日常理赔工作，包括理赔建立、日志、文件审查、数据录入和文件整理
- 与被保险人、理赔申请人、供应商、律师和内部团队成员进行专业沟通
- 编写清晰、专业的理赔文件和通信内容
- 确保符合内部流程、服务标准和监管要求
- 在快节奏环境中满足生产率和质量要求
- 与团队成员协作，改进工作流程并支持持续改进计划
资格要求
- 优先考虑具有 2 年以上财产理赔处理经验者
- 需要 Xactimate 估价经验，具备 Cotality（Symbility）估价经验者优先！
- 有效的理赔执照
- 有理赔、保险、行政支持或相关领域的工作经验
- 强大的保单解读和专业写作能力
- 具备独立决策能力，积极主动地处理理赔问题
- 优秀的组织能力和细致入微的注意力
- 能够有效管理多个优先事项
- 具有良好的客户服务意识，具备出色的口头和书面沟通能力
- 熟练使用 Microsoft Office 套件（Word、Excel、Outlook）
- 适应能力强
查看英文原文
At RYZE Claim Solutions, we’re not just another claims company—we’re a people-first, solutions-driven organization built on integrity, teamwork, and an unwavering commitment to excellence. We are seeking an experienced and detail-oriented Temporary Desk Adjuster to join our growing team. If you thrive in a fast-paced environment where your expertise, organization, and decision-making skills directly impact client success, we want to hear from you.
Why RYZE?
We foster a culture where adjusters are empowered to grow, collaborate, and make a meaningful impact. At RYZE, you’ll be supported by experienced professionals, equipped with the tools and resources you need to succeed, and trusted to handle claims with autonomy and precision. We value accountability, teamwork, and delivering exceptional service to our clients nationwide.
Key Responsibilities
- Investigate, evaluate, and resolve property claims in accordance with client guidelines and best practices
- Analyze policy language, endorsements, and coverage to determine claim handling decisions
- Authorize payments, settlements, or denials based on documented damages and field reports
- Set and maintain accurate claim reserves throughout the claim lifecycle
- Manage daily claims activities including claim setup, diaries, documentation review, data entry, and file organization
- Communicate professionally with insureds, claimants, vendors, attorneys, and internal team members
- Prepare clear, technical claim documentation and correspondence
- Ensure compliance with internal processes, service standards, and regulatory requirements
- Meet productivity and quality expectations in a fast-paced environment
- Collaborate with team members to improve workflows and support continuous improvement initiatives
Qualifications
- 2+ years of property claim handling experience preferred
- Xactimate estimating experience required, Cotality(Symbility) estimating experience a plus!
- Valid adjusting licenses
- Prior experience in claims, insurance, administrative support, or related field
- Strong policy interpretation and professional writing skills
- Independent decision-making ability with a proactive approach to claims resolution
- Exceptional organizational skills and attention to detail
- Ability to manage multiple priorities effectively
- Strong customer service mindset with excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Comfortable learning new systems and working with technology
- Spanish-speaking skills a plus
Position Details
- Temporary, non-exempt W-2 position
- Hourly compensation with overtime eligibility
- Equipment and system access provided by RYZE
- Opportunity to gain experience and grow within a national claims organization
RYZE Claim Solutions values collaboration, accountability, and high-quality service delivery. We are proud to foster a supportive team environment where every team member—temporary or permanent—is treated as a valued contributor.
Salary: Hourly compensation with overtime eligibilityOriginally posted on Himalayas