出海雷达

高级技术客户工程师

Senior Technical Customer Engineer

开发工程市场运营职能支持明确接受中国求职者
公司Nordson Corporation
薪资未公开
工作地点中国台湾
地域资格明确接受中国求职者
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间15 天前
数据来源Himalayas
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明确接受中国求职者：该职位的地域要求包含中国，可正常投递。

专注于在销售过程中为销售团队和客户提供技术支持和专业知识。提供的专业知识可能包括回答单个产品或产品系列的问题，提供产品的深入演示，协助客户最大化其购买产品的效益，以及诊断、排查、修复和调试复杂系统。

主要工作职责和责任

  • 为现场提供技术、应用和故障排除支持。
  • 跟踪行业和竞争对手的技术发展。
  • 与产品业务单元团队进行内部和外部的技术培训。
  • 与销售和市场团队紧密合作，实现符合公司战略的销售目标。与客户沟通并反馈新产品需求。
  • 跟踪行业和竞争对手的技术发展。
  • 日常管理技术事务。
  • 准备客户参与的演示设备。
  • 支持展会和销售演示。
  • 加强与母公司和兄弟公司的技术沟通
  • 与客户的技部门或最终用户定义测试计划或测试要求
  • 直接收集并整理技术数据和点胶工艺的发明，用于新市场。
  • 收集和分析竞争对手的技术数据
  • 使用测试技术和内部分析技术优化客户的产品应用，并向研发部门提供建议
  • 编写并展示测试报告，向内部和外部客户提供清晰简洁的数据。
  • 参与并承担额外的任务和项目。

教育和经验

  • 机械/电子专业本科及以上学历。
  • 至少7年在SMT或半导体或相关行业的工程师研发经验，具备深厚的机械和电子知识。有流体点胶经验者优先。有跨国公司工作经验者优先。

技能和能力

  • 英语口语良好。
  • 优秀的沟通和人际交往能力。
  • 强大的分析能力和计算机技能，
  • 外向、成熟；逻辑思维能力强，视野开阔，具有团队合作精神；
  • 正直、勤奋、自我驱动、开放心态，责任心强，有担当；
查看英文原文

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.
Essential Job Duties and Responsibilities

  • Provide technical, application, and trouble shooting support to the field.
  • Follow up the industrial and competitors’ technical development.
  • Conduct technical training internally & externally with Product Business Unit teams.
  • Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. Communicate & feedback on customers’ requirements for new products.
  • Follow up the industrial and competitors’ technical development.
  • Routine management of technical affairs.
  • Prepare equipment for customer attended demonstration.
  • Support trade show and sales presentation.
  • Strengthen technical communication with parent companies and sister companies
  • Define testing plan or testing requirements with customer’s technical department or end user
  • Gather and tabulate technical data and invention of dispensing processes directly for new market.
  • Collect and analyze competitor’s technical data
  • Use testing technology and internal analysis technology to optimize product’s application by customer, and offer input to R&D department
  • Write and present test reports to both internal and external customers with clear, concise data.
  • Participate and take on additional assignments and projects as required.

Education and Experience

  • College degree or above with Mechanism/Electronics major.
  • At least 7 years experience in R&D in Engineer in SMT or Semiconductor or relevant industry, profound mechanic and electric knowledge. Fluid dispensing experience is preferred. working experience in MNC is preferred.

Skills and Abilities

  • Good at English in verbal.
  • Excellent interpersonal and communication skills.
  • Strong analytical and Computer Skills,
  • Out going, Mature; logical thinking and wide-mind, team work spirits;
  • Integrity, hard working, self-motivated, open-minded, strong sense of responsibility and accountability;

Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。 本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。

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