Community Manager - Amman
市场运营未标注地域
公司Chain Reaction
薪资未公开
工作地点Jordan
地域资格未标注地域
时区要求日间重叠约 4 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
关于本页中文：职位描述由本机离线模型翻译，属机器翻译，供快速判断用；正式沟通与投递请以英文原文为准。官方翻译通道恢复后会自动重译升级。
关键责任 · 在所有社交媒体平台上管理日常社区参与，包括评论，直接消息和提及。· 通过及时，专业和品牌一致的方式响应大量的社区互动，确保语音保持一致。· 计划，安排和在多个社交媒体平台中发布内容，以确保帖子与内容日历相符。· 使用 Brandwatch,Sprinklr,Meltwater 或类似平台监控品牌对话，情绪和行业趋势。· 确定受众见解，重复的主题和参与模式，并将其转化为内容和战略团队的可行的建议。· 在每周，月，季度和年度基础上编制和提供结构性绩效报告，涵盖社区参与，情绪分析和关键趋势。· 及时控制地向相关内部利益关方扩大敏感，高风险或声誉问题。要求：在快速发展环境中，社区管理，社交媒体或数字参与角色中的 2-4 年以上。· 具有强大的团队合作，判断力和在压力下积极的冷静方法。· 了解 Instagram,TikTok,X,LinkedIn,YouTube 和 Facebook,包括参与和最佳实践。· 使用 Brandwatch,Hootsuite Insights 或类似工具的能力获得见解。· 在多个平台上安排，发布和管理帖子经验。· 英语和阿拉伯文写作能力强大，同时保持音调和准确性。
查看英文原文
Key Responsibilities
- Manage day-to-day community engagement across all social media platforms, including comments, direct messages, and mentions.
- Respond to high volumes of community interactions in a timely, professional, and brand-aligned manner, ensuring consistency in tone of voice.
- Plan, schedule, and publish content across multiple social media platforms, ensuring posts go live accurately and in line with the content calendar.
- Monitor brand conversations, sentiment, and industry trends using social listening tools such as Brandwatch, Sprinklr, Meltwater, or similar platforms.
- Identify audience insights, recurring themes, and engagement patterns, and translate them into actionable recommendations for content and strategy teams.
- Prepare and deliver structured performance reporting on a weekly, monthly, quarterly, and annual basis, covering community engagement, sentiment analysis, and key trends.
- Escalate sensitive, high-risk, or reputational issues to relevant internal stakeholders in a timely and controlled manner.
Requirements
- 2-4+ years in community management, social media, or digital engagement roles in fast-paced environments.
- Degree in Marketing/Communications or similar preferred, with strong teamwork, judgment, and a proactive, calm approach under pressure.
- Strong understanding of Instagram, TikTok, X, LinkedIn, YouTube and Facebook, including engagement and best practices.
- Experience with tools like Brandwatch, Hootsuite Insights, or similar with ability to extract insights.
- Experience scheduling, publishing, and managing posts across multiple platforms.
- Strong English & Arabic writing skills, with ability to manage high-volume comments/DMs while maintaining tone and accuracy.
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
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