Strategic Alliances Manager, GSI (UK&I)
在 NiCE,我们不限制我们的挑战。我们挑战我们的极限。总是如此。我们雄心勃勃。我们改变游戏。我们玩得胜利。我们设定最高标准并超越它们。如果你像我们一样，我们可以为你提供最终的职业机会，将激起你的火焰。那么，这意味着什么角色？在 NiCE, 我们热衷于让客户体验流动。作为人工智能驱动的客户体驗和员工参与解决方案的全球领导者，我们赋予组织能力来实现无，数字化第一互动，从而产生真正的影响。我们正在寻找一个战略性，关系驱动的专业人士来加入我们作为英国 （德勤）的战略联盟经理。这个具有影响力的角色拥有尼塞与德勤之间的联盟在英国和爱尔兰各地。你将把战略关系转化为可重复的共同追求引擎，获得 Cxone 和 Cognigy 认证实践以及 Deloitte 和 NiCE 一起实现的客户变革。你将与美国，亚太地区和其他 EMEA 各个联盟领导人和跨职业团队密切合作，保持我们的 GSI 方法一致性和可扩展性，使 NICE 成为一个团队，以加速采用，加强伙伴的协调并支持收入增长。•如何影响？· 在英国和爱尔兰领导和发展 NiCE 与 Deloitte 的战略联盟，将当地执行与全球 Deloitte 关系和 NiCE 的全球 GSI 战略相结合 · 建立和维持德勤的执行赞助者，包括客户体验，技术和行业领导层，并通过明确目标和定期审查运营联合商务计划·在合作伙伴内部塑造和扩展 NiCE 实践：基于 Cxone 和 Cognigy 的共同解决方案提供，认证交付能力以及合作伙伴进入市场中获得清晰地位 ·通过 SI 带领的招标，RFP 和 NICE 直接销售一起开展合作；与 NiCE 合作，实现协调合资活动，启动项目和质量交付。·确保合作伙伴领导的部署能够有效地实现，使客户快速看到价值并遵循参考；·作为英國在尼塞全球 GSI 计划中的声音，为美国，亚太地区和其他 EMEA 联盟领导者提供区域洞察力，影响战略，项目。
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
At NiCE, we are passionate about making the customer experience flow. As the global leader in AI-powered customer experience and workforce engagement solutions, we empower organisations to deliver seamless, digital-first interactions that drive real impact.
We are looking for a strategic, relationship-led professional to join us as Strategic Alliances Manager, UKI (Deloitte). This high-impact role owns NiCE's alliance with Deloitte across the UK and Ireland. You will turn a strategic relationship into a repeatable engine for joint pursuits, a certified CXone and Cognigy practice, and customer transformations that Deloitte and NiCE deliver together.
You will collaborate closely with alliance leaders and cross-functional teams across the US, APAC and the rest of EMEA to keep our GSI approach consistent and scalable, so that NiCE shows up to partners and customers as one team with one strategy that accelerates adoption, strengthens partner alignment and supports revenue growth.
How will you make an impact?
- Lead and grow NiCE's strategic alliance with Deloitte in the UK and Ireland, aligning local execution with the global Deloitte relationship and NiCE's global GSI strategy
- Build and sustain executive sponsorship at Deloitte across customer experience, technology and industry leadership, and run a joint business plan with clear targets and regular reviews
- Shape and scale a NiCE practice inside the partner: joint solution offerings built on CXone and Cognigy, certified delivery capacity, and a clear place in the partner's go-to-market
- Drive joint pursuit of named accounts, growing partner-sourced and partner-influenced pipeline through SI-led bids, RFPs and co-sell alongside NiCE direct sales
- Work with NiCE sales, marketing, product, professional services and customer success to deliver aligned joint campaigns, enablement programmes and delivery quality
- Make sure partner-led deployments land well, so customers see value quickly and references follow
- Act as the voice of UKI in NiCE's global GSI programme, giving regional insight to alliance leaders in the US, APAC and the rest of EMEA and influencing strategy, programme design and investment
- Serve as NiCE's internal expert on how Deloitte sells and delivers, supporting internal training and account team engagement
- Report on performance metrics such as partner-sourced and influenced pipeline, bookings, certified resources and joint wins
Have you got what it takes?
- Minimum 5 years' experience in strategic alliances, systems integrator partnerships or enterprise channel management (CX, contact centre, cloud or enterprise software experience strongly preferred)
- Proven success building joint go-to-market programmes with large systems integrators, including influencing at executive level
- Strong understanding of how GSIs make money: services attach, practice economics, utilisation and certified headcount
- Ability to influence cross-functional stakeholders and drive alignment across geographies and business units
- Exceptional communication, collaboration and relationship-building skills
- Self-motivated, proactive and able to thrive in a fast-paced, matrixed environment
- Experience working with globally distributed teams across the US, APAC and the rest of EMEA
- Fluent English required; additional European languages are a bonus
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 11886
Reporting into: Director, Partner Sales
Job type: Individual Contributor
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About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.