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生鲜销售高级专员 OS

Grocery Fresh Sales Sr Specialist OS

市场运营职能支持限定地区(需当地身份)
公司AWG
薪资未公开
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间17 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

核心职责:

  • 通过电话、电子邮件和内部文档支持零售商,提供优质的客户服务。
  • 该职位为远程工作,需75%的出差。
  • 与部门采购团队和仓库合作,协助解决生鲜部门的质量问题。
  • 全面了解我们生鲜助理的内部流程,并帮助制定确定需求岗位、过度覆盖以及统一生鲜部门声音的流程。
  • 运用在零售业作为联络员所学到的技能,支持我们的会员门店。
  • 与生鲜部总监和部门副总裁合作,开发日常、每周及周期性报告。

重要职责:

  • 根据需要与零售商建立关系,确保他们获得必要的关注,解答问题以帮助他们取得成功。
  • 协助部门销售部门按照公司程序和既定的损耗目标处理过时、损坏和停产产品。
  • 回应会员/业主的每日电话、邮件和短信请求,解决与促销产品、项目、特别活动策划和特殊要求相关的问题和关切。
  • 作为AWG团队的一员,确保所有工作职责得到履行。行动中必须始终体现出合作、诚信、技巧和对会员、员工及部门管理层的考虑。
  • 该职位需要具备良好的沟通和计算机技能,能够使用并学习新技术。将向管理层汇报计划、分析、完成的工作和结果。所有管理层要求的记录必须完整、准确,并按时提交。
  • 该职位需要在适用的情况下不断优化流程,并始终努力实现所有流程的完整、准确和验证的文档化,以确保未来员工的培训。
  • 该职位最终需要偶尔前往会员零售店。
  • 参与所有食品展会、特别客户活动和AWG活动。
  • 在监督下定期访问关键市场,了解竞争和市场趋势。
  • 按照生鲜销售总监或部门副总裁的要求,及时完成所需的报告和分析。
  • 能够且愿意与其他AWG部门(包括采购和商品管理)人员采用团队合作方式工作。在沟通和行为上保持专业态度。
查看英文原文

Essential Functions:

  • Provide excellent customer service by supporting retailers via phone, e-mail, internal documents.
  • THIS IS A REMOTE POSITION WITH 75% TRAVEL REQUIRED.
  • Assist in resolve Fresh Department quality issues by working with the division procurement teams and warehouse.
  • Complete understanding of the in-house process of our fresh assistants and help in creating a process of determining positions of need, over-coverage and unifying the voice of the fresh depts.
  • Use skills learned as a liaison at Retail supporting our member stores
  • Work with Director of Fresh and Division VP on development of daily, weekly and period reporting

Important Functions:

  • Develop relationships with retailers as necessary to ensure they are receiving the attention required and questions are being answered for them to be successful.
  • Assist division sales departments in disposing of and selling of outdated, damaged and discontinued products per company procedures and established shrink objectives.
  • Responding to daily phone, email and text requests from member/owners to rectify issues and concerns related to promotional products, programs, special event planning and special requests.
  • Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management.
  • This position requires strong communication and computer skills with the ability to use and learn new technology. Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time.
  • This position must work to streamline processes whenever applicable and always strive for complete, accurate and verified documentation of all processes to ensure adequate training for future associates
  • This position would eventually require occasional travel to member retail stores.
  • Work all food shows, special Customer events and AWG events.
  • Visit key markets with supervision on a consistent basis to stay informed of competitive and market trends.
  • Complete in a timely fashion the required reporting and analysis as required by the Director of Fresh Sales or Division VP
  • Able and willing to apply the team approach when working with other AWG departments including procurement and merchandising personnel. Professional demeanor in communication and conduct with other employees, member staff and external vendors is required. Must be able to function independently with little direct supervision. Strong and effective communication skills are required.
  • Other special projects as assigned.

Any combination of education, training and experience providing the following knowledge, skills, and abilities:
Abilities:

  • Must be able to work successfully in a cross functional team environment
  • Must work independently and develop/manage own schedule
  • Must possess critical thinking and business process analytical skills
  • Must be able to work/travel on variable shifts as required
  • Communicate effectively, both verbally and in writing, perform mathematical calculations. Must possess good team-building and motivational skills, planning and organizational abilities.

Experience, Education and Training:

  • Retail Grocery Experience, specifically Fresh departements
  • Excellent verbal and written communication skills
  • Proficient knowledge of MS Suite required
  • BA Degree in Business, Marketing or Accounting preferred

Physical Requirements:

  • Perform bending, squatting, sitting, and reaching from floor level to six feet in height.
  • Must be able to move throughout various buildings, conduct training at retail sites, load and unload materials and equipment.
  • Must be able to lift or move at least 25 pounds and move product as needed.
  • Must be able to sit in a car for long periods of time.
  • Must be able to travel by car both day and night.

Working Environment:

  • On a full-time basis, standard office environment.
  • Additional time spent in a grocery store environment.
  • Occasional overnight travel.
  • Must have the flexibility and ability to work nontraditional hours as needed (before and after normal office hours and weekends).
  • Miscellaneous Requirements:

Must have valid driver's license
Must live in territory served
Originally posted on Himalayas

本页面信息整理自 Himalayas,版权归原发布方所有。职位可能随时关闭,投递请以原始页面为准。 本站只做信息聚合展示,不参与招聘流程,也不向求职者收取任何费用。

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