贷款处理负责人
Loan Processing Team Lead
职位名称：
贷款处理团队主管
工作地点：
远程办公（德克萨斯州）
你将负责：
作为处理团队主管，你将管理一支由贷款处理员（LP）和贷款处理助理（LPA）组成的团队，他们每天需持续达成目标和关键绩效指标（KPI）。你将负责每位贷款处理员和贷款处理助理的培训与发展，以及日常任务和职责，以支持运营部门。此职位在贷款处理员和贷款处理助理的发展、培训和生产力路径中起着关键作用。
- 管理贷款处理员和贷款处理助理的整体产出，包括日常职责和任务、激励、排班和培训。负责贷款处理助理角色的政策、流程及合规相关职能的管理。
- 与处理和运营领导紧密合作，实现团队和部门的月度目标。
- 与零售贷款部门协作，包括销售、承销、结案、披露、结案后和合规团队。
- 为贷款处理助理分配任务，确保每个指定处理团队的KPI得以实现。
- 可能带领和发展团队：负责招聘、指导、绩效管理、培训和发展。
你需要具备：
- 5年以上与抵押贷款处理、抵押贷款运营团队主管、抵押贷款处理经理或类似领域相关的经验。
- 需要高中文凭。
- 有领导经验者优先。
- 具备住宅抵押贷款行业（对应或零售贷款）的中级到高级知识；包括销售、运营、资本市场及其他住宅抵押贷款产品和服务。
- 具备适用的监管和法律合规义务、规则和法规、行业标准和实践的中级到高级知识。
- 具备使用抵押贷款相关贷款管理系统（LOS）的经验，例如Encompass和其他CRM相关系统。
- 具备制定、开发和实施最佳处理流程的经验。根据业务需求持续达成KPI。
- 具备中级水平的口语和书面沟通能力。
你会喜欢的福利：
我们提供您期望的所有重要待遇——如具有竞争力的薪资、公司股份等
查看英文原文
Job Title:
Loan Processing Team LeadLocation:
Remote TexasWhat you'll do:
As a Processing Team Lead you'll manage of a team of Loan Processors (LP) and Loan Processing Assistants (LPA) that are tasked daily with achieving objectives and Key Performance Indicators (KPIs) on an on-going basis. You'll be responsible for the training and the development of each Loan Processor and Loan Processing assistant, along with daily tasks and responsibilities to support the Operations Department. This role is critical in the development, training, and productivity path for the Loan Processor and Loan Processor Assistant.
· Manage the overall production of Loan Processor and Loan Processor Assistant performance including daily responsibilities and tasks, motivation, scheduling and training of each Loan Processor and Loan Processor Assistant on the team. Administration of policies, procedures and the compliance-related functions of the Loan Processor Assistant role.
- Work closely with Processing and Operations leadership to achieve team and department monthly goals.
- Collaborate with Retail Lending departments including the teams of Sales, Underwriting, Closing, Disclosures, Post-Closing, and Compliance.
- Assign tasks to Loan Processing Assistants to ensure KPIs are met for each designated processing team.
- May lead and develop a team: responsible for hiring, coaching, performance management, training and development.
What you'll need:
- 5+ years of related experience in Mortgage Processing, Mortgage Operations Team Leader, Mortgage Processing Manager, or similar field.
- High school diploma required.
- Previous leadership experience preferred.
- Intermediate to advanced knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services.
- Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Intermediate to advanced experience in using mortgage-related LOS systems, e.g. Encompass and other CRM-related systems.
- Intermediate experience in formulating, developing, and implementing best-practice processing procedures. Meeting on-going KPIs as the line of business demands.
- Intermediate speaking and writing communication skills.
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
©Western Alliance Bancorporation
Originally posted on Himalayas