高级人力资源业务伙伴经理
Senior HRBP Manager
我们最初由工程师Fred Luddy编写代码，自动化了同事Phyllis的繁琐任务。她感动得热泪盈眶。这一时刻激发了Fred创建一家能为每个人实现这种价值的公司——让人们摆脱琐事，专注于有意义的工作。如今，ServiceNow是业务重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何流程，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在构建一个以AI为核心的文化，让技术和人才携手不可阻挡地前进。而我们才刚刚开始。
加入我们，让AI为人们工作。
在这个职位中，你将：
· 理解人员决策的整体业务方向和影响，从而影响正确的业务选择，以实现业务目标。参与BU业务计划的制定与执行，并参与关键业务举措的范围定义。
· 通过实施人才举措来推动业务增长，以支持业务成果。
· 识别、建议、倡导并推动有助于强化文化、提升组织效能、业务表现和/或员工参与度的举措。
· 作为HR部门中的业务声音，与People Partners、COEs（卓越中心）和Ops合作/签约，确保业务需求得到体现，并为关键业务需求开发和部署合适的HR解决方案。
· 指导高级业务领导者，就人员领导力发展等主题提供建议，确保领导者和管理者成为更有效的人员领导者，并提高其对人员的影响。
· 使用并分析数据和趋势，为业务领导提供指导，并衡量成功：学习、迭代、改进；分析趋势并制定主动措施。
· 提供战略建议，包括：· 战略性人才规划
· 校准与继任计划
· 组织设计、变革管理与文化
· 领导力与团队发展
· 影响BU的相关人才趋势
要在这个职位上取得成功，你需要：
· 有经验利用或批判性思考如何将AI整合到工作流程、决策或问题解决中。这可能包括使用AI驱动的工具、自动化流程、分析AI驱动的洞察，或探索AI对职能或行业的影响潜力。
查看英文原文
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
What you get to do in this role:
· Understands the overall business direction and impact of people decisions in order to influence the right business choices to fulfill business objectives. Contributes to the development and delivery of the BU business plans and contributes to the scoping of key business initiatives.
· Contributes to business growth by operationalizing talent initiatives to support business outcomes.
· Identifies, advises, advocates, and enables initiatives that drive a strong culture, improved organizational effectiveness, business performance and/or engagement.
· Acts as the voice of the business in the HR function and partners / contracts with People Partners, COEs (centers of excellence), and Ops to ensure business needs are represented and that fit for purpose HR solutions are developed and deployed for key business needs.
· Coaches Senior Business Leaders and advises them on topics such as the development of people leadership capabilities, to ensure that Leaders and Managers become more effective as people leaders and are increasing their impact on people.
· Uses and analyzes data and trends to inform guidance to business leadership and to measure success: learn, iterate, and improve; analyze trends and develop proactive actions.
· Provides strategic advice on:· Strategic workforce planning
· Calibration and succession planning
· Organization design, change management, and culture
· Leadership and team development
· Relevant workforce trends which will impact the BU
To be successful in this role you have:
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· Experience in direct client support and management coaching experience as well as team development/management
· Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building
· Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment
· Ability to manage multiple complex issues and prioritize projects concurrently
· Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical
· Credibility and integrity in communications to ensure information flows both upward and downward
· Confidence to challenge respectfully to influence business decisions
JV22
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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