夜间旅行专员（远程职位）
After Hours Travel Specialist (remote position)
Overview
LocumTenens.com 自1995年以来一直在蓬勃发展的医疗行业领先。Locum Tenens 是一个拉丁短语，意思是“替代”。当医院人手不足时，他们依靠我们找到合适的临时医生来填补空缺。LocumTenens.com 的每一位员工都在确保患者得到及时诊治方面发挥着作用，无论他们在学校学了什么，或者在这里担任什么职位。我们位于佐治亚州阿尔法雷塔，拥有先进的园区和世界级的设施。这里的一天从不平凡，亲自来看看吧：。
我们是 Jackson Healthcare 的子公司，目前是美国第三大医疗人员招聘公司，为超过 1,400 家医疗机构的 700 多万名患者提供服务。
职位概述：
Travel Specialist 负责预订和跟进旅行预订，包括为临床医生和内部公司员工预订机票、酒店和租车。该职位需实现与电话、质量、生产率相关的个人和合同服务级别目标，同时监控、分类并处理全球分销系统（GDS）队列，以保持日常的质量控制。
主要职责：
旅行预订 - 100%
- 代表分配部门内的临床医生，由客户关怀专员发起的旅行请求进行预订
- 研究旅行问题并采取纠正措施
- 与 Travel, Inc. 公司或 Travel, Inc. 顾问合作，学习新软件并持续接受 GDS 培训
- 向管理层及时通报区域活动及任何重大问题
- 准确且及时地完成指定文档
次要职责（如适用）
· 可能参与特殊项目或其他指派的任务
监督/预算/外部沟通责任
· 与外部旅行供应商沟通
资格要求 – 教育、工作经验、证书
- 需要高中文凭或同等学历；本科优先
- 需要有 1-2 年在 Worldspan 或 Sabre 上的公司旅行经验
知识、技能和能力
- 能够始终遵守并展现公司价值观
- 熟悉 Microsoft Word、Excel、PowerPoint、Outlook 和 Teams
- 熟悉全球分销系统（GDS）
- 强烈的客户服务意识
- 强大的组织和时间管理能力
- 能够独立工作
- 强大的沟通能力
查看英文原文
Overview
LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: .
We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
POSITION SUMMARY:
The Travel Specialist is responsible for booking and following up on travel reservations including air, hotel, and car rentals for clinicians and internal corporate employees. This role is responsible for achieving individual and contractual service level goals related to telephone, quality, and productivity as well as monitoring, sorting, and working global distribution system (GDS) queues to maintain quality control daily.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Travel Bookings - 100%
- Books travel requests made by Customer Care Specialists on behalf of clinicians within assigned divisions
- Researches travel issues and takes corrective action
- Works with Travel, Inc. corporate or Travel, Inc. consultants to learn new software and take ongoing GDS training
- Keeps management well informed of area activities and of any significant problems
- Completes assigned documentation in an accurate and timely manner
SECONDARY FUNCTIONS (IF APPLICABLE)
· May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
· Communicates with external travel vendors
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
- High School Diploma or equivalent required; Bachelor’s degree preferred.
- 1-2 years of corporate travel experience on Worldspan or Sabre required
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to adhere to and exhibit the Company Values at all times
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Working knowledge of Global Distribution Systems (GDS)
- Strong customer service mindset
- Strong organizational and time management skills
- Ability to work independently
- Strong communication skills - both oral and written
- Ability to work with sensitive information and maintain confidentiality
- Solid critical thinking and problem-solving skills
KEY COMPETENCIES REQUIRED
Customer Focus
Tech Savvy
Decision
Quality
Action Oriented
Optimizes Work
Processes Interpersonal Savvy
Builds Networks
Communicates Effectively
Instills Trust
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
- Typical office environment - sedentary with typing, writing, reading requirements
- May be able to sit or stand
- Speaking, reading, writing, ability to use a telephone and computer
- Ability to exert up to 10 lbs. of force occasionally
- Ability to interpret various instructions
- Ability to deal with a variety of variables under only limited standardization
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
Originally posted on Himalayas