Group Air Coordinator - Chase Travel
建立你的团体旅行生涯，成为一个团队的重要组成部分，为会议和活动提供无的空中旅游体验。你将帮助从启动到事件后的跟踪保持计划组织，准确和流暢运行。作为集团航空协调员在我们的集团旅游团队中，你协调组航项目设置，报告和日常物流，以便旅客和利益相关者有一致的经验。你是客户，旅行顾问和内部合作伙伴之间的关键联系点，同时管理时间表，文档和更新整个程序生命周期的工作责任。·协调集团航空计划的接入，设置和实施以支持及时准确发射。·作为客户，旅行顾问和内部团队之间的首要联系人来支持顺利合作。·安排并领导客户工作会议，审查所需的接入细节，并与时间表和下一步保持一致。· 与内部团队合作确认测试准备性并确定实时开放日期。·监控预订，注册和游客活动以支持准确的程序执行。·跟踪抵达和出发，并为利益相关者保持实时物流可见度。·在共享协作空间中创建和维护有组织的项目文档。· 生成和管理客户要求的到达/出发报告 （包括与风险相关的报告如需）. · 对报告进行质量控制 （例如，旅行者身份证，联系方式，票务状况和服务费用）. · 向利益相关方提供清晰的状态更新并协调对待期货的后续情况。· 在一周内完成活动后的后续工作，以收集反和确定改善机会。所需资格，能力和技能。· 高中文凭或相等水平。·必须在旅游行业有3年以上经验。·具有全球分销系统 (GDS) 和/或自动预订工具的中间级至高级熟练程度。· 熟练使用微软 Excel,Word 和 Outlook. · 有强的书面和口头沟通能力以及解决客户内部和外部问题的能力。· 有实力的时间管理和多任务技能，包括在多个屏幕/工具上工作的舒适性。· 在团队的一部分同时有效贡献独立工作的能力。优先资格，能力和技巧 · 支持团体旅行的经验，m
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Build your career in group travel and become an essential part of a team delivering seamless air travel experiences for meetings and events. You’ll help keep programs organized, accurate, and running smoothly from launch through post-event follow-up.
As a Group Air Coordinator in our Group Travel team, you coordinate group air program setup, reporting, and day-to-day logistics so travelers and stakeholders have a consistent experience. You serve as a key point of contact across clients, travel advisors, and internal partners while managing timelines, documentation, and updates throughout the program lifecycle.
Job responsibilities
- Coordinate group air program intake, setup, and implementation to support a timely, accurate launch.
- Serve as a primary liaison between clients, travel advisors, and internal teams to support smooth collaboration.
- Schedule and lead client working sessions to review required intake details and align on timelines and next steps.
- Partner with internal teams to confirm testing readiness and establish a go-live date.
- Monitor bookings, registrations, and traveler activity to support accurate program execution.
- Track arrivals and departures and maintain real-time logistics visibility for stakeholders.
- Create and maintain organized program documentation in shared collaboration spaces.
- Generate and manage arrival/departure and other client-requested reports (including risk-related reporting as needed).
- Perform quality control on reports (e.g., traveler identifiers, contact details, ticketing status, and service fees).
- Provide clear status updates to stakeholders and coordinate follow-ups on pending items.
- Complete post-event follow-up within one week to gather feedback and identify improvement opportunities.
Required qualifications, capabilities, and skills
- High school diploma or equivalent.
- Must have 3+ years of experience in the travel industry.
- Intermediate to advanced proficiency with a global distribution system (GDS) and/or self-booking tools.
- Proficiency with Microsoft Excel, Word, and Outlook.
- Strong written and verbal communication skills and the ability to resolve internal and external customer issues.
- Strong time management and multitasking skills, including comfort working across multiple screens/tools.
- Ability to work independently while contributing effectively as part of a team.
Preferred qualifications, capabilities, and skills
- Experience supporting group travel, meetings, or event-related travel programs.
- Experience creating reference guides or training materials to support consistent service delivery.
- Experience assembling and interpreting client data reports to support clear stakeholder communication.
- Experience supporting routine invoice and accounting-related requests.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Originally posted on Himalayas