实施顾问
Implementation Consultant
开发工程限定地区(需当地身份)
公司Rolling Arrays Technologies
薪资未公开
工作地点India
地域资格限定地区(需当地身份)
时区要求日间重叠约 6 小时,基本正常作息
用工类型Full Time
发布时间21 天前
数据来源Himalayas
注意地域限制:该职位明确限定在 India 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。
职位名称:实施顾问
工作地点:远程
职位范围:我们正在寻找一位高度积极的实施顾问加入我们的团队。理想的候选人应具有SaaS产品实施经验,专注于人力资源信息系统的相关职能
职责:
- 规划与范围定义:与客户合作,确定实施的范围,包括时间表、预算和资源需求。这包括制定项目计划并确保项目按计划进行
- 实施:负责与客户方的业务专家协作,理解并配置其业务需求。这包括设置用户账户、定义流程、与其他系统集成以及测试产品。同时,设置相关数据以展示端到端的业务流程,并收集和处理客户的反馈以进行必要的系统更改
- 培训:为最终用户和管理员提供如何使用SaaS产品的培训
- 支持:为客户提供持续支持,包括解决故障和回答问题
- 文档:创建和维护实施相关的文档,包括用户手册、培训材料和技术规格
- 产品管理:与产品团队合作,识别产品改进的领域,并根据客户反馈提供产品开发的建议
要求
- 拥有正规院校颁发的全日制学位
- 具有在SAP SuccessFactors模块(如EC、招聘、入职、学习、文件管理及生成工具)方面的工作经验者优先
- 在以下任一领域拥有4年以上经验:
- 任何实施项目,例如需求收集、文档编写、配置、测试、提供管理培训、执行数据迁移、管理用户验收测试(UAT)
- 具有良好的沟通和演示能力的积极个体
- 具备扎实的问题解决能力和咨询技能,能够与大型组织的利益相关者建立关系
- 能够成功应对挑战,高质量地完成交付成果,并同时管理多个实施项目
- 能够与大型团队协作,为共同目标努力
最初发布于喜马拉雅山
查看英文原文
Job Role: Implementation Consultant
Location: Remote
Job Scope: We are seeking a highly motivated implementation consultants to join our team. The ideal candidate will have experience in SaaS product implementations, with a strong domain focus on HRIS or related functions
Responsibilities:
- Planning and scoping: Work with the customer to identify the scope of the implementation, including timelines, budget, and resource requirements. This involves creating a project plan and ensuring that the project stays on track
- Implementation: Responsible for collaborating with client-side SMEs to understand, configure and customize their business requirements. This includes setting up user accounts, defining workflows, integrating with other systems, and testing the product. Also, setting up relevant data to showcase the end-to-end business process and collecting and processing feedback from clients to make necessary system changes
- Training: Provide training to end-users and administrators on how to use the SaaS product
- Support: Provide ongoing support to the customer, including troubleshooting issues and answering questions
- Documentation: Create and maintain documentation for the implementation, including user manuals, training materials, and technical specifications
- Product management: Collaborate with the product team to identify areas for product improvement and provide input on product development based on client feedback
Requirements
- Having a full-time degree from a recognized institute
- Experience working on SAP SuccessFactors modules like EC, recruitment, Onboarding, Learning, Document management and generation tools are highly desirable
- 4+ years of experience in one or more areas listed below:
- Any Implementation projects i.e., requirements gathering, documentation, configuration, testing, providing administration training, performing data migration, managing User Acceptance Test (UAT)
- Dynamic individual with strong communication and presentation skills
- Possess solid problem solving and consultative skills to engage and build relationships with large organizations stakeholders
- Successfully navigate through challenges to complete the deliverables with quality and manage multiple implementation projects concurrently
- Ability to collaborate with large team and work for the common goal
Originally posted on Himalayas
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