首席技术营销工程师
Principal Technical Marketing Engineer
Zscaler (NASDAQ: ZS) 加速数字化转型，使客户能够更加敏捷、高效、稳健和安全。Zscaler Zero Trust Exchange™ 平台通过在任何位置安全连接用户、设备和应用，保护数千家客户免受网络攻击和数据丢失。该基于 SASE 的 Zero Trust Exchange 分布在全球 160 多个公共交换点以及边缘的数千个私有交换点，是全球最大的在线云安全平台。
我们相信未来的工作是“人类 + AI”，正在构建一个以 AI 为核心的企业，通过机器智能放大人类潜能，解决世界上最困难的安全挑战。我们以深入的客户需求为导向，致力于使命、成果以及彼此之间的承诺。我们通过三种核心行为将这些承诺付诸实践：以成果和影响建立信任，拥有并协作，以及具有持续反馈的挑战文化。准备好在引领 AI 时代安全变革的公司中做出影响吗？加入我们，成为 Zscaler 的一员。
职位
我们正在寻找一位具备深厚网络和监控专业知识的动手能力强、自我驱动的高级技术营销工程师，负责推动我们下一代 Zero Trust Branch 和 Zscaler Digital Experience 解决方案的技术赋能、客户验证和现场准备。在这个远程职位中，你将向 Zscaler Digital Experience 部门的产品经理总监汇报，作为现场团队与核心工程团队之间的重要桥梁。你的使命是通过实际的技术验证和世界级的赋能材料，加速采用率，减少销售摩擦，并标准化售后价值实现时间。
你将负责
- 主导实际的技术观点、架构演示和试点评估，为企业的潜在客户和客户提供能力验证，加快交易完成
- 设计、部署和维护可靠的物理和虚拟网络实验室拓扑结构
- 作为现场团队与核心工程之间的主要技术故障排除桥梁和升级路径
- 编写可投入生产的技术材料，包括逐步部署操作手册、参考架构和竞争测试计划
- 为销售工程师、专业服务和合作伙伴架构师提供高影响力的现场赋能会议、动手培训工作坊和网络研讨会
你适合这个职位（成功画像）
- 你在模糊环境中表现出色，能够自信地构建解决方案
查看英文原文
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are seeking a hands-on, self-starting Principal Technical Marketing Engineer with deep networking and monitoring expertise to drive technical enablement, customer validation, and field readiness for our next-generation Zero Trust Branch and Zscaler Digital Experience solutions. In this remote role, you will report to the Director of Product Management within the Zscaler Digital Experience department, serving as a critical bridge between our field teams and core engineering. Your mission is to accelerate adoption, reduce sales friction, and standardize post-sales time-to-value through hands-on technical validation and world-class enablement collateral.
What You'll Do
- Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure
- Design, deploy, and maintain resilient physical and virtual networking lab topologies
- Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering
- Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans
- Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects
Who You Are (Success Profile)
- You thrive in ambiguity, comfortably building the path as you walk it and seeing uncertainty as the raw material to create something meaningful.
- You act like an owner, fueled by a passion for the mission, a strong bias for action, and the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator who values transparency, actively giving and receiving continuous, respectful feedback to strengthen the team.
- You are a learner with a true growth mindset, actively seeking feedback to continuously develop yourself and build stronger partnerships.
- You are deeply customer-obsessed, anchoring your decisions in solving real-world challenges for both internal and external stakeholders.
What We're Looking For (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations
- 10+ years of hands-on experience in technical marketing, product management, or solutions architecture
- Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
- Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal
What Will Make You Stand Out (Preferred Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Hands-on experience with cloud network frameworks, such as AWS Transit Gateways/VPCs, GCP Cloud Routers, or Azure Virtual WAN, to connect distributed branches to cloud environments
- Prior experience with network observability and monitoring solutions
#LI-AJ1 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
Base Pay Range
$196,000—$245,000 USD
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.