Operations Specialist

Purpose The Operations Specialist II is a primarily remote position in the NY Foreclosure Department and is responsible for the review and management of all functions from Litigation Intake to Motion preparation and filing. The Specialist will also correspond with clients and vendors related to all functions within the team, and maintaining up to date information in the firm’s case management system and client systems. Specific Duties, Activities and Responsibilities
Litigation Intake; review inbound contested documentation received via mail/NYSCEF/etc and process in our internal case management system and with the clients as required Review and compile the data / documents necessary to proceed with the Motion for Summary Judgment. Draft and file the Motion for Summary Judgment Follow up with court(s) on status of litigated actions pending to ensure matters are moving through the courts Prepare and file all required court pleadings related to the Motion (i.e. Military Affidavits, Notice of Entry), as needed. Provide court updates to appearing attorneys for department; Status conferences/Motion appearances Correspond and work in conjunction with co-counsel as necessary Timely and thoroughly updates case management/client system as files are worked and in regard to status. Run and review SCRA/PACER checks as determined by firm and client requirements Request fee approvals when applicable Assist with other duties and special projects as needed and assigned by management. Performs the job assigned complying with Firm policies and procedures, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Bachelor’s Degree Preferred Minimum 1-3 years of foreclosure experience; 2+ years preferred. Experience with New York Foreclosure preferred Basic knowledge of Microsoft Office (including Microsoft Excel) preferred, prior experience in foreclosure processing client systems preferred, previous law firm or loan processing experience preferred. Ability to type quickly and accurately, and proficiency with technology is a must.
General Competency Factors
Writes and speaks effectively, using proper communication techniques for the situation; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; ask others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions. Able to express ideas and transmit information clearly in writing. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Conscientious, responsible, and reliable with respect to work completion, schedules and deadlines, as well as attendance; demonstrates ability to adjust to changing job requirements and/or volume of work; uses resources, including time, effectively and efficiently; learns and uses technology and equipment to improve productivity. Identifies what needs to be done and takes action; keeps current with new work methods, skills, and technologies related to job/profess; willingly accepts additional assignments; takes appropriate action in face of obstacles; takes ownership for self-development and learning. Demonstrates commitment to Bluegreen/Division/Department vision, mission and core values; participates in Bluegreen/Division/Department initiatives; takes action consistent with core values even when others don’t; follows company/division/department policies, standards and procedures; follows through on commitments and agreements; holds self accountable for mistakes. Develops and fosters professional relationships; builds rapport with others; approaches others about sensitive issues in non-threatening ways; listens to and acknowledges other ideas and concerns, even when holding a different opinion; regulates own emotions, thoughts and feelings. Is open to giving and receiving feedback. Demonstrates knowledge of techniques, skills, equipment, procedures and materials applicable to their position. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills. Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work relative to the position. Produces an appropriate quantity of work; does not get bogged down in unnecessary detail; able to manage multiple projects; able to determine project urgency in a meaningful and practical way; organizes and schedules people and or tasks.
Originally posted on Himalayas