项目协调员
Program Coordinator
该职位为远程办公，需要约50%的出差，包括周末。
关于Total Health：Total Health是一家医疗教育公司，致力于为肿瘤学医疗专业人员创建高质量的教育项目和体验。我们开发并执行线下、线上和混合模式的会议，汇聚顶尖专家、医疗提供者、行业合作伙伴以及患者视角。
我们的团队将周到的项目开发与卓越的执行相结合，为肿瘤学社区提供相关、吸引人、包容且有影响力的教育。
简介：项目协调员在全年多个医学教育项目的规划、推广和执行中发挥关键作用。协调员从最初的规划和参会者招募，到现场执行和活动后结算，全面负责其负责的项目。
此职位需要能够自信地处理优先级冲突，与广泛的利益相关者进行专业沟通，预判需求，并对细节和截止日期负责。成功的候选人应能够在独立工作的同时，与远程的跨职能团队紧密合作。
这是一个需要亲力亲为的职位，适合喜欢幕后策划并亲临现场将活动落地的人。频繁出差是该职位的重要组成部分，包括周末出差和活动执行。
主要职责：
- 协调多个线下、线上和混合模式的肿瘤学教育项目的规划与执行，从最初规划到最终完成。
- 制定并维护项目时间表、任务清单、预算和关键交付成果，确保项目按时按质完成。
- 积极参与所负责项目的参会者招募，制定并执行有针对性的推广策略，推动报名并达成参会目标。
- 在整个规划过程中，作为项目讲师、供应商、场地、合作伙伴及其他利益相关者的首要联系人。
- 协调讲师的后勤事务，包括邀请、日程安排、差旅、住宿、会议材料及现场需求。
- 管理活动后勤事务，包括场地协调、餐饮、音视频需求、房间布置、标识、物流、注册等其他运营细节。
- 与内部部门协作，包括销售、市场、认证部门，
查看英文原文
This role is fully remote and would require about 50% of travel, including weekends.
About Total Health: Total Health is a medical education company dedicated to creating high-quality educational programs and experiences for oncology healthcare professionals. We develop and execute live, virtual, and hybrid conferences that bring together leading experts, healthcare providers, industry partners, and the patient perspective.
Our team combines thoughtful program development with exceptional execution to deliver education that is relevant, engaging, inclusive, and impactful for the oncology community.
Summary: The Program Coordinator plays a key role in the planning, promotion, and execution of multiple medical education programs throughout the year. Coordinators take ownership of their assigned programs from initial planning and attendee recruitment through on-site execution and post-event reconciliation.
This position requires someone who can confidently manage competing priorities, communicate professionally with a wide range of stakeholders, anticipate needs, and take ownership of details and deadlines. Successful candidates will be comfortable working independently while collaborating closely with a remote, cross-functional team.
This is a hands-on role for someone who enjoys both behind-the-scenes planning and being on-site to bring an event to life. Frequent travel is an essential part of the position, including weekend travel and event execution.
Key Responsibilities:
- Coordinate the planning and execution of multiple live, virtual, and hybrid oncology education programs from initial planning through completion.
- Develop and maintain program timelines, task lists, budgets, and key deliverables to ensure programs remain on schedule and within budget.
- Take an active role in attendee recruitment for assigned programs, developing and executing targeted outreach strategies to drive registration and achieve attendance goals.
- Serve as a primary point of contact for program faculty, vendors, venues, partners, and other stakeholders throughout the planning process.
- Coordinate faculty logistics, including invitations, scheduling, travel, accommodations, meeting materials, and on-site needs.
- Manage event logistics including venue coordination, food and beverage, audiovisual requirements, room setups, signage, shipping, registration, and other operational details.
- Coordinate with internal departments, including Sales, Marketing, Accreditation, and Finance, to ensure program deliverables are completed accurately and on time.
- Track program expenses, invoices, and budget activity while identifying potential discrepancies and opportunities for cost efficiencies.
- Schedule and facilitate planning calls, internal check-ins, and post-program debriefs, ensuring action items are documented and completed.
- Provide hands-on, on-site event management, including registration, faculty and sponsor support, vendor coordination, room management, and troubleshooting.
- Anticipate potential challenges and proactively identify solutions before they impact the program, faculty, partners, or attendees.
- Maintain organized and accurate program records, documentation, and internal tracking systems.
- Support adherence to applicable medical education, accreditation, and industry compliance requirements.
- Identify opportunities to improve internal processes, program execution, and the overall attendee experience.
- Support additional programs, initiatives, and special projects as needed.
Education: Bachelor’s Degree preferred
Professional Skills and Requirements:
- Bachelor’s degree or equivalent relevant professional experience.
- Minimum of 3 years of experience in meeting planning, conference management, event operations, medical education, hospitality, or a related field; healthcare or medical education experience is preferred.
- Exceptional organizational skills with strong attention to detail and follow-through.
- Demonstrated ability to independently manage multiple programs, deadlines, and competing priorities in a fast-paced environment.
- Strong written and verbal communication skills and the ability to communicate professionally with physicians, partners, vendors, clients, and colleagues.
- Strong problem-solving and critical-thinking skills, with the ability to navigate unexpected changes calmly and effectively.
- Proficiency in Microsoft Office; experience with event management, project management, registration, or CRM platforms is a plus.
- Strong interpersonal and customer-service skills.
- Ability to work effectively both independently and as part of a remote, cross-functional team.
- A strong sense of ownership and accountability, with the ability to independently drive assigned programs toward established attendance, budget, timeline, and execution goals.
- A growth-oriented mindset with a commitment to continuous improvement, collaboration, and shared team success.
- Ability and willingness to travel up to 50% of the time, including frequent weekend travel and occasional early-morning or evening event responsibilities.
What Success Looks Like:
- Successful Program Coordinators at Total Health are highly organized, accountable, and proactive. They take ownership of their programs, communicate early and often, stay several steps ahead of deadlines, and understand that a successful meeting is measured by more than flawless logistics.
- They actively work toward program goals, including attendee recruitment and registration, while ensuring faculty, partners, vendors, and attendees receive a high-quality experience.
- Our Program Coordinators are equally comfortable developing a program timeline from their home office, communicating with a nationally recognized physician, conducting targeted outreach to prospective attendees, reviewing a hotel banquet order, managing an on-site registration desk, and quickly solving an unexpected challenge during a live event.
Why Join Total Health?
At Total Health, our work is centered on creating meaningful educational experiences that can ultimately contribute to better oncology care. Our programs and company culture are guided by a commitment to:
- Evidence-based, unbiased medical education
- Meaningful representation of diverse voices in science and medicine
- Detail-driven, thoughtful program execution
- Health equity and addressing disparities in cancer care
- Geographic, cultural, and professional diversity
- Gender equity in faculty and leadership opportunities
- Incorporating the often-unheard patient perspective
Join Us in Making a Difference
If you are energized by fast-moving work, enjoy taking ownership of complex projects, and want to help create exceptional educational experiences for the oncology community, we would love to hear from you.
Originally posted on Himalayas