Manager, Retail Business Consulting
作为该使命的一部分，我们正在打破零售供应链和商业化，以迄今为止在这个领域最先进和创新的产品。为了支持我们的积极增长，我们正在积极寻找人才 （多级）来加入我们的团队。角色：零售商务咨询经理是一个产品专家，帮助顶尖品牌实现其业务目标。在这一职位中，你将拥有 S5平台上的行业领先品牌的成功。你将建立合作关系，推动 S5解决方案的强大用户采用，在每一步都证明价值。你将深入了解客户业务和使用情况并作为他们的团队的延伸。以热情和清晰度，你将做出数据驱动建议来支持其实施和成功。我们的客户包括世界上一些最具标志性的品牌，他们期待最高水平的专业化和专业知识。你会做的：· 零售 /供应链思想领袖包括商贸/购买，商品规划，分配，零售分析与报告，零售系统分析或其他相关经验 · 作为客户的主要联系点，与客户建立强和可信的关系并与他们相遇，以定义和阐述业务需求以及利用 S5解决方案，现有的电子商务，POS,订单管理，履行和 ERP 解决方案等复杂解决方案的交付计划。· 在销售过程和项目实施之间成功过渡以及在启动后转让到客户运营中进行管理。· 创建和维护全面的项目文件，制定详细的项目计划来跟踪进展，管理项目的范围，成本和时间表变化，测量和报告项目绩效，执行风险评估和管理/最小化项目风险 ·确保所有项目按时，在范围内和预算内交付 ·通过后续实施实现客户成功的经营 · 进行数据分析以帮助客户实现和验证 · 与产品和工程团队合作合成客户反并推动对 S5零售商需求的产品开发 · 促进客户成功的可扩展性
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This is a remote position.
At S5, we are on a mission to make Advanced Data Science consumable to Business Users. As part of that mission, we are disrupting the Retail Supply Chain and Merchandising with the most advanced and innovative offerings to date in this space. To support our aggressive growth, we are actively seeking talent (at multiple levels) to join our team.
The Role:The Manager of Retail Business Consulting is a product expert who empowers top brands to reach their business objectives. In this role, you will own the success of industry leading brands on the S5 platform. You will develop collaborative relationships to drive strong user adoption of S5 solutions, demonstrating value every step of the way. You will deeply understand your customer’s business and use cases and act as an extension of their team. With enthusiasm and clarity, you will make data-driven recommendations to support their implementation and drive success. Our clients include some of the most iconic brands in the world and they expect the highest level of professionalism and expertise.
What You’ll Do:
· Thought leader in Retail / Supply Chain including Merchandising/Buying, Merchandise Planning, Allocation, Retail Analysis & Reporting, Retail Systems Analysis or other related experience
- As a primary contact point for customers, establish a strong and trusted relationship with customers and meet with them in order to define and articulate business requirements as well as a delivery plan for complex solutions that leverage S5 Solutions, existing ecommerce, POS, Order Management, Fulfillment, and ERP solutions, etc.
- Manage successful transition between sales process and project implementation as well as handover into customer operations after launch
- Create and maintain comprehensive project documentation, develop a detailed project plan to track progress, manage changes in project scope, costs and schedule, measure and report project performance, perform risk assessment and manage / minimize project risks
- Ensure that all projects are delivered on-time, within scope and within budget
- Own the success of your customers during implementation through post-go-live
- Perform data analysis to assist customers with implementation and validation
- Collaborate with product and engineering teams to synthesize customer feedback and drive product development that maps back to the needs of S5’s retailers
- Contribute to the scalability of the customer success team through documentation and process optimization
Requirements
What We're Looking For:
· You have a deep understanding of Retail Industry processes and pain points across Merchandising / Buying, Planning, Forecasting, Inventory Replenishment & Allocation
- You have 5-10 years experience working for Retailers in Merchandise Financial Planning and Allocation (MP&A), Buying, and/or System Administration
- You have participated in large scale end-to-end implementations of enterprise software preferably related to Retail Merchandising (ie Merchandise Financial Planning, Assortment Planning, Forecasting, Replenishment, Allocation, Retail Reporting & Analysis, or similar)
- Experience working for a SaaS company and have worked with demanding enterprise-size accounts is a huge plus
- You have strong data analysis skills and experience working with SQL databases
- Entrepreneurial spirit and strong problem-solving skills
- You excel in a fast-paced environment and have strong project management and communication skills
- You have superb client-facing skills and radiate enthusiasm, high energy, poise, and confidence
- You can articulate the value proposition of a technology platform to meet client needs
- You're comfortable collaborating with both technical and business teams
- Ability to interpret business needs and making them accessible to different target groups
- You have a BA/BS
Benefits
What’s in it for You?At S5, you will get an opportunity to truly innovate while working with some of the smartest brains in the industry to solve existing and emerging business problems. Additionally, you will play a key role in defining the next generation work culture and work ethic to solve problems that others thought - simply impossible. There’s never been a more exciting time to join our team! Job Type: Full-time
Originally posted on Himalayas