运营专员
Operations Specialist
职位职责
通过优化工作流程、管理项目执行并确保部门间的顺畅协作，支持机构的日常内部运营。运营专员在提升绩效、保持准确的文档记录以及推动团队效率以实现项目和客户目标方面发挥关键作用。
职位简介
在Painter Marketing Pros担任运营专员，您将负责管理项目任务、协调跨团队流程、维护准确的记录，并为流程改进做出贡献。您将与运营经理及各个团队紧密合作，确保交付物的顺利执行并支持运营卓越。这是一份远程全职职位，工作时间为美国东部时间上午9点至下午6点。
工作内容
- 确保所有内部和客户交付物符合时间表和期望
- 与跨职能团队合作，管理并执行项目任务
- 使用项目管理工具如ClickUp、Asana和Zapier进行任务跟踪和自动化
- 在CRM中维护项目活动和沟通的准确记录
- 识别低效环节并推荐流程改进方案
- 支持新流程和最佳实践的实施
- 协助跟踪和分析KPI以进行运营调整
- 教育团队成员了解流程、工具和数字产品
- 创建和更新流程的SOP和文档
- 分析运营数据并向运营经理报告洞察结果
任职要求
- 1–3年在数字环境中从事运营、项目协调或行政支持的经验
- 强大的组织能力和细致入微的注意力
- 熟悉项目管理工具如ClickUp或Asana
- 出色的英文书面和口语沟通能力
- 熟练使用Google Workspace（Docs、Sheets、Slides、Gmail）
- 有销售、营销或客户交付职能经验者优先（如Google商业资料、本地服务广告、Meta广告、Google广告、基础SEO等）
能够全职工作，美国东部时间周一至周五上午9点至下午6点
查看英文原文
Purpose of the Role
To support the day-to-day internal operations of the agency by streamlining workflows, managing project execution, and ensuring smooth coordination between departments. The Operations Specialist plays a crucial role in optimizing performance, maintaining accurate documentation, and driving efficiency across teams to meet project and client objectives.
About the Role
As an Operations Specialist at Painter Marketing Pros, you will manage project tasks, coordinate cross-team workflows, maintain accurate records, and contribute to process improvements. You’ll work closely with the Operations Manager and various teams to ensure smooth execution of deliverables and support operational excellence. This is a remote, full-time role working 9 AM–6 PM EST.
What You'll Do
- Ensure all internal and client deliverables meet timelines and expectations
- Collaborate with cross-functional teams to manage and execute project tasks
- Use project management tools like ClickUp, Asana, and Zapier for task tracking and automation
- Maintain accurate records of project activities and communications in the CRM
- Identify inefficiencies and recommend process improvements
- Support rollout of new workflows and best practices
- Assist with tracking and analyzing KPIs for operational adjustments
- Educate team members on processes, tools, and digital products
- Create and update SOPs and documentation for workflows
- Analyze operational data and report insights to the Operations Manager
Requirements
- 1–3 years experience in operations, project coordination, or administrative support in a digital setting
- Strong organizational skills and attention to detail
- Familiarity with project management tools like ClickUp or Asana
- Excellent written and verbal English communication skills
- Proficiency with Google Workspace (Docs, Sheets, Slides, Gmail)
- Exposure to sales, marketing, or client delivery functions is a plus (Google Business Profile, Local Service Ads, Meta Advertising, Google Advertising, Basic SEO etc)
Comfortable working full-time, 9 AM–6 PM EST, Monday to Friday
Originally posted on Himalayas