Manager, Site Payment Services
当我们的价值观一致时，我们能达到什么样的目标都没有限制。在 Parexel,我们都有相同的目标 - - 改善世界健康。从临床试验到监管，咨询和市场准入，我们提供的每一个临床开发解决方案都是基于某种特殊的东西 - - 我们对所做的事情深厚的信念。无论我们在 Parexal 做什么，我们每个人都有助于开发一种治疗最终会有益于患者。我们把工作作为个人，我们以同情感做起来，我们致力于改变。你是否是一个动态的领导者，准备好影响临床研究？我们正在寻找一个经验丰富的管理员来领导我们的全球网站支付服务团队，并推动整个组织的运营卓越性。作为网站支付 සේවා经理，你将担任负责完整的端到端支付的有才华的国际团队的指挥官。你将确保及时建立资金和支付调查人员账单，同时与内部和外部利益相关者保持特殊关系。这是你带领目的，导师高绩效的团队成员，并实施有效提高整个组织的过程的有意义的改进。你会做什么：领导力 & 团队管理 ·领导和指导多元化的全球团队，促进积极的，以结果为导向的工作环境 ·定期反，评估和承认杰出的贡献来管理绩效 ·通过技术支持，辅导和专业发展开发团队能力 运营卓越性 ·监督端到端网站支付管理，确保及时准确的基金设置和发票支付 ·与管理人员和培训员合作实施流程改进，响应项目和客户反 ·确保所有团队查询得到有效正确处理，保持最高服务标准 合规和报告 · 追踪项目特定培训和学习的文档教训 · 为高级管理层做好月度仪表板和定期报告 · 监测团队生产力，质量指标和时间报道配合 我们正在寻找什么：经验与专业知识 · 在临床研究组织，金融/会计职能或类似领域至少7年以上专业经验 · 现场支付方面的经验非常有利 · 有实证的领导人员经验最低1年以上
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When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Are you a dynamic leader ready to make an impact in clinical research? We're seeking an experienced Manager to lead our global Site Payment Services team and drive operational excellence across our organization.
As Manager of Site Payment Services, you'll take the helm of a talented global team responsible for the complete end-to-end management of site payments. You'll ensure the timely setup of funds and payment of Investigator invoices while maintaining exceptional relationships with internal and external stakeholders. This is your chance to lead with purpose, mentor high-performing team members, and implement meaningful process improvements that drive efficiency across the organization.
What You'll Do:
Leadership & Team Management
- Lead and mentor a diverse global team, fostering a positive, results-oriented work environment
- Manage performance through regular feedback, appraisals, and recognition of outstanding contributions
- Develop team capabilities through technical support, coaching, and professional development
Operational Excellence
- Oversee end-to-end site payment management, ensuring timely and accurate fund setup and invoice payments
- Implement process improvements in collaboration with management and trainers, responding to project and client feedback
- Ensure all team queries are addressed efficiently and correctly, maintaining the highest service standards
Compliance & Reporting
- Track project-specific training and document lessons learned
- Prepare monthly dashboards and regular reports to senior management
- Monitor team productivity, quality metrics, and time reporting alignment
What We're Looking For:
Experience & Expertise
- Minimum 7+ years of professional experience in a Clinical Research Organization, Finance/Accounting function, or comparable field
- Experience in Site Payments highly advantageous
- Minimum 1+ years of management experience with a proven track record of leading teams
- Demonstrated expertise in onboarding, mentoring, and coaching direct reports
- Excellent financial management knowledge and acumen
Key Competencies
- Outstanding interpersonal, verbal, and written communication skills
- Proven ability to lead and engage team members to achieve departmental and corporate goals
- Strong proficiency with MS Excel, PowerPoint, Word, and web-based IT systems
- Flexible, adaptable approach with enthusiasm for managing multiple priorities
- Comfort working in matrix environments and collaborating across teams
- Patient, quality-focused, and client-centric mindset
Education & Language
- Bachelor's degree or equivalent qualification
- Advanced to excellent English proficiency (for non-native speakers)
Ready to Lead?
If you're an experienced leader with site payments experience, a passion for operational excellence and team development, we want to hear from you. Apply now to join our global team and make your mark at Parexel!
Originally posted on Himalayas