流程改进负责人
Process Improvement Lead
成为我们关怀社区的一员
此职位专门用于协助Humana争取并,如获得,过渡到新的商业机会。请注意，此职位的持续雇佣明确取决于Humana获得该商业机会并顺利过渡到工作。如果Humana不继续推进该机会或认为无法及时且满意地完成过渡，雇佣可能会被终止。
远程流程改进负责人将向财务规划与分析高级副总裁汇报。
- 你将协助建立和实施新的VA CCN合同，帮助建立执行合同所需的运营框架、流程和控制。
- 你将与多个团队合作，识别流程改进的机会，并实施提升索赔和金融服务运营绩效的解决方案。
- 你将监控并负责索赔和财务库存，实施流程优化和运营控制。
用你的技能产生影响
必备资格
- 我们的国防部合同要求此职位必须为美国公民。
- 成功获得政府安全许可的临时批准（NBIS - 国家背景调查服务）
- 根据我们的政府合同，HGB不允许在波多黎各开展工作。我们无法雇佣目前居住在波多黎各的候选人。
- 本科学位
- 5年支持索赔管理的运营经验
- 2年项目管理经验，包括大型项目
- 拥有精益六西格玛或项目管理认证
居家办公要求：为确保居家或混合办公员工能够有效工作，居家或混合办公员工自备的互联网服务必须满足以下标准：最低下载速度为25 Mbps，上传速度为10 Mbps；建议使用无线、有线电缆或DSL连接。在某些职位中，Humana规定的最低推荐互联网速度可能不足以满足业务需求。Humana保留权利在必要时要求员工升级其互联网服务。在家中的专用空间工作，以保护成员的PHI/HIPAA信息。出差：虽然这是一个远程职位，但偶尔需要出差。
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Become a part of our caring community
This position is created specifically to assist with Humana's efforts to secure and, if awarded, transition into a new business opportunity. Please note that continued employment in this role is expressly contingent upon Humana's receipt of the business opportunity and a satisfactory transition into the work. In the event Humana does not pursue the opportunity or determines that a timely and satisfactory transition cannot be achieved, employment may be subject to termination.
The remote Process Improvement Lead will report to an Associate VP, Financial Planning and Analysis.
- You will help with the stand-up and implementation of a new VA CCN Contract, helping establish the operational framework, processes and controls necessary for execution of the contract.
- You will partner across multiple teams to identify opportunities for process improvement and implement solutions that enhance performance across the claims and financial services operations.
- You will monitor and have oversight of claims and financial inventory, implementing workflow enhancements and operational controls.
Use your skills to make an impact
Required Qualifications
- Our Department of Defense Contract requires U.S. citizenship for this position.
- Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services)
- HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico.
- Bachelor's degree
- 5 years experience in Operations supporting claims administration
- 2 years project management experience to include large scale projects
- Lean Six Sigma or Project Management certification
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$94,900 - $130,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-24-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Originally posted on Himalayas