经纪人交易运营 资深专员
Broker Dealer Operations, Senior Associate
准备开展职业生涯中最有影响力的工作吗？在Coinbase，我们对增加经济自由的使命毫不妥协。标准很高，环境紧张，我们喜欢这样。这里不是安于现状的地方，而是将你推向自我认知极限的地方。如果你准备好与那些不愿满足于“足够好”的人一起打造金融的未来，你就在正确的地方。Coinbase是一家以远程办公为主，但并非仅限远程的公司。期待每季度进行一次高强度的线下工作会，称为“冲刺”。
作为高级主管，经纪交易商运营，你将加入Coinbase资本市场（CCM）团队，并作为支持Coinbase美国股票经纪业务的运营引擎中的专家。该团队确保客户账户、交易、现金、头寸、转账、公司行动和监管报告的准确性、可控性和可扩展性。你将独立管理复杂的操作流程，加强控制，并与Apex及内部团队合作，将重复性的手动工作转化为可靠的过程和工具。
你会做以下工作：
- 负责一个或多个领域的经纪交易商运营流程，包括对账、公司行动、证券转账、账户维护、错误处理和监管报告支持。
- 每日在Coinbase和Apex记录之间执行订单、交易、头寸、余额和现金对账，调查差异，记录根本原因，并推动解决至关闭。
- 通过协调Apex、工程、产品、交易、客户体验、合规、财务、法律和风险团队来处理复杂异常和时间敏感事件，根据客户、财务和监管影响进行优先级排序。
- 建立并维护符合审计要求的文档，包括标准操作程序、运行手册、控制检查清单和流程图，将操作经验转化为持久的控制措施。
- 与产品和工程团队合作，定义运营需求，测试新功能，验证上线准备情况，并改进工具、仪表板和自动化。
- 识别系统性故障模式，领导流程改进项目，减少手动工作，提高检测和恢复速度，并增强运营弹性。
所需技能和经验：
- 5年以上金融服务业运营、经纪交易商运营、清算和结算、交易支持或相关领域的工作经验
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Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business. This team keeps customer accounts, trades, cash, positions, transfers, corporate actions, and regulatory reporting accurate, controlled, and scalable. You'll independently manage complex operational workflows, strengthen controls, and partner with Apex and internal teams to turn recurring manual work into reliable processes and tooling.
What you'll do:
- Own recurring broker-dealer operations workflows across one or more areas, including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support.
- Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure.
- Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk, prioritizing by customer, financial, and regulatory impact.
- Build and maintain audit-ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls.
- Partner with Product and Engineering to define operational requirements, test new functionality, validate launch readiness, and improve tooling, dashboards, and automation.
- Identify systemic failure modes and lead process-improvement initiatives that reduce manual work, improve detection and recovery speed, and strengthen operational resilience.
Required skills and experience:
- 5+ years in financial services operations, broker-dealer operations, clearing and settlement, trade support, or a related operational control function, with direct experience in the U.S. equities trade lifecycle (order processing, settlement, positions, cash movements, corporate actions, securities transfers).
- Proven ability to independently manage complex operational issues across multiple systems, driving investigation, escalation, remediation, and closure without relying on existing runbooks for every scenario.
- Track record of authoring or materially improving SOPs, runbooks, controls documentation, or audit-support materials in a regulated environment.
- Hands-on experience with clearing firm or broker-dealer systems (Apex Clearing, Apex Ascend, or equivalent), plus working proficiency in SQL, Jira, and data-quality or workflow-automation tooling.
- Experience partnering with Engineering and Product to convert operational requirements into tooling, alerts, dashboards, or automated workflows.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Position ID: P78293
#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
Annual base salary range (excluding equity and bonus):
$130,900—$154,000 USD
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.