Enterprise Account Executive (EAE)
麦克塞森是一家以影响力为导向的财富十大公司,它涉及到几乎所有卫生保健领域。我们以提供更可访问和更负担得起质量护理的见解,产品和服务而闻名。在这里,我们专注于你和我们所服务的人的健康,幸福和福祉。企业账户执行官 (EAE) 是负责管理整体客户关系,包括日常客户活动,更新和分配帐户的问题解决。帐户执行官还负责资格,与企业主题专家合作并通过合同和客户实施推动新企业解决方案。确保和记录客户实现投资回报 (ROI) 和新解决方案的价值。客户组合将 IDN 和卫生系统纳入指定客户类别中。主要重点将是与续约和领域领导团队副总裁一起工作的所有 IDN/健康系统客户进行更新。企业账户执行官还可以在指定领域支持商业开发团队。主要责任:企业解决方案 · 为客户确定并资格潜在的企业解决办法。· 在整个销售过程中参与企业主题专家。·监督新企业解决问题的合同执行和实施。·与企业利益相关者合作推动增量解决方案。·对新和现有企业解决方法的客户回报 (即 COGS&$的影响,价值)的安全验证。· 经营解决方案在续订/决策标准范围内获得价值协议。· 准备和与客户提供季度评价,包括目标,倡议,趋势,财务影响,价值和回报率等。· 创建和管理以议程为导向的客户会议。· 在 SFDC 内部一致的现场和会议时间表和文档。· 全国 IDN 和/或卫生系统中建立和增强跨部门关系的可见性。· 为客户作为问题解决点。·企业内的内部协调确保最高水平的客户满意度。
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Enterprise Account Executive (EAE) is responsible for managing the overall customer relationship to include day-to-day customer activities, renewals, and issue resolution for assigned accounts. Account Executive is also responsible to qualify, collaborate with Enterprise subject matter experts and to drive new Enterprise Solutions through contracting & customer implementation. Secure and document customer’s realized return on investment (ROI) and value of new solutions. Portfolio of customers to include IDN’s and Health Systems within designated customer class. Primary focus will be to renew all IDN/Health System customers working with VP of Renewal & Field Leadership team. The Enterprise Account Executive may also support Business Development Team in designated areas.
Key Responsibilities
Enterprise Solutions
- Identifies & qualifies potential Enterprise Solutions for customers.
- Engage Enterprise subject matter experts throughout sales process.
- Oversee contract execution & implementation of new Enterprise Solutions
- Collaborate with Enterprise stakeholders to drive incremental solutions.
- Secure customer validation of Return on Investment (i.e. COGS & $'s impact, Value) on new and existing Enterprise Solutions
- Gain agreement of Enterprise Solutions $ value within renewal / decision criteria
Territory Management
- Managing the customer lifecycle
- Prepares and presents Quarterly Reviews with customers including goals, initiatives, trends, financial impact, value and ROI, etc.
- Create and manage agenda driven customer meetings.
- Consistent onsite and meeting schedule and documentation within SFDC
- Visibility to build & enhance cross department relationships throughout IDN and/or Health System
- Serves as the issue resolution point for customer.
- Internal coordination across Enterprise to insure highest level of customer satisfaction (i.e. NPS)
- Understand decision process and key stakeholders.
- Retain at or above market Annual Operating Profit (AOP)
- Other duties as assigned by Vice President of Health Systems
Minimum Requirement
Degree or equivalent and typically requires 4+ years of relevant experience.
Education
4-year college degree or equivalent work experience
Critical Skills
- 4+ years of Account Management in healthcare industry preferred.
- Proven track record of customer retention, renewals, and growth
- Financial Acumen: Clear, concise understanding of financial levers
- Ability to communicate and influence at all levels of the organization as well as presentation skills to C-level audiences. Consistently delivering compelling presentations and QBRs
- Accountable to drive sales process from inception to contract execution to include a seamless implementation
- Drive result through exceptional negotiation skills
- Exceptional Consultative selling skills & ability to have crucial conversations, gain customer validation of overall Enterprise-wide value proposition
Additional Skills
- Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and Salesforce.com or CRM software experience
- In depth knowledge of the healthcare industry and impact to IDN or Health System
- Strategic, innovative, out of the box thinker, with demonstrated success in complex problem resolution
- Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment
- Planning, and forecasting along with market intelligence and assessment skills
- Strong business and financial acumen
- Collaborative team player with strong interpersonal and resource management skills
Working Conditions
Home office with extensive area travel up to 50%
Physical Requirements(Lifting, standing, etc.)
- Lift up to 25 pounds, some physical work will be necessary
- Must have a valid driver’s license and ability to travel per customer requirements
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Total Target Cash (TTC) Pay Range for this position:
$126,900 - $211,500Total Target Cash (TTC) is defined as base pay plus target incentive.
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McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.
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Originally posted on Himalayas