现场首席技术官（北美）
Field CTO (North America)
在Qualtrics，我们打造软件，让全球顶尖品牌通过它提供卓越的一线体验，打造高绩效团队，并设计人们喜爱的产品。但我们远不止是一个平台——我们是Experience Management（体验管理）领域的创造者和引领者，为全球超过18,000家客户提供服务。打造一个新领域需要坚韧、决心和对传统思维的不屑——但最重要的是，需要紧密协作、高效运作的团队，以及对客户服务坚定不移的承诺。
当你加入我们的团队时，你将属于一个敏捷小组，能够设定具有挑战性的目标并快速实现。我们鼓励战略风险，复杂问题由团队共同解决，通过传递接力棒、不断迭代，直到找到最佳解决方案。你无需刻意寻找成长机会——无论你是否准备好了，它们都会找到你。从零售到政府再到医疗保健，我们致力于将人性、连接与同理心重新带回商业。加入全球5,000多名员工，他们认为这是一份值得为之奋斗的工作。
**北美地区首席技术官（Field CTO）**
**为何设立此职位**
北美地区首席技术官组织是Qualtrics产品愿景、客户战略、现场执行和市场创新之间的主要桥梁。在此职位上，你的使命是：创新、验证与扩展：你将与关键企业客户的高管合作，塑造他们的体验管理（XM）、人工智能（AI）和企业技术转型策略。你不仅仅是支持交易——你将创造出新的知识产权、企业架构和销售模式，提升我们整个现场销售工程团队与市场互动的方式。你将与产品、工程、销售和客户成功团队紧密合作，使Qualtrics成为复杂企业生态系统中不可或缺的平台。
**你如何取得成功**
- 战略创新：热衷于开发差异化的平台定位、战略销售模式和新颖的解决方案架构，超越单个交易周期。
- 高层影响力：对与财富500强高管合作，进行愿景型演讲、高管研讨会和高影响力的咨询会议充满热情。
- 系统与生态思维：擅长将Qualtrics与更广泛的企业技术栈连接起来，包括人工智能、数据平台、云、CRM和ERP系统。
- 产品与现场转化：热衷于将真实世界的需求转化为产品功能，推动实际应用。
查看英文原文
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
**Field CTO – North America**
**Why We Have This Role**
The North America Field CTO organization serves as the primary bridge between Qualtrics' product vision, customer strategy, field execution, and market innovation. In this role, your mandate is to Innovate, Prove, and Scale: you will partner with C-suite executives at strategic enterprise customers to shape their Experience Management (XM), AI, and enterprise technology transformation strategies. You won't just support deals—you'll generate new intellectual property, enterprise architectures, and sales motions that elevate how our entire field sales engineering team engages the market. Working closely with Product, Engineering, Sales, and Customer Success, you will establish Qualtrics as an indispensable platform within complex enterprise ecosystems.
**How You’ll Find Success**
- Strategic Innovation: A passion for developing differentiated platform positioning, strategic sales motions, and novel solution architectures that extend beyond single deal cycles.
- Executive Presence: Excitement around partnering with Fortune 500 C-suite leaders to deliver visionary keynotes, executive workshops, and high-impact advisory sessions.
- Systems & Ecosystem Thinking: A knack for connecting Qualtrics to broader enterprise technology stacks, including AI, data platforms, cloud, CRM, and ERP systems.
- Product-Field Translation: Enthusiasm for translating real-world market shifts, customer needs, and emerging technologies into actionable feedback for Product and Engineering teams.
- Scalable Mentorship: Joy in coaching, enabling, and scaling proven approaches to the broader field engineering organization to lift collective capabilities.
**How You’ll Grow**
- Executive & Advisory Standing: Expand your profile as an industry thought leader through speaking engagements, publications, analyst meetings, and executive briefings.
- Frontier Technology Mastery: Deepen your technical edge at the intersection of Enterprise Experience Management, Generative/Agentic AI, and enterprise data architecture.
- Cross-Functional Influence: Build top-tier strategic leadership experience by directly shaping Product roadmaps and field-wide go-to-market strategies.
**Things You’ll Do**
- Innovate Platform Positioning: Create and deploy new enterprise solution architectures, AI use cases, and strategic sales campaigns to position Qualtrics as a core platform in evolving market shifts.
- Prove Impact on Strategic Deals: Partner with Sales Engineering and AEs on our largest enterprise opportunities to validate innovative positioning and drive measurable business outcomes through executive workshops.
- Scale Capability to the Field: Package successful customer engagements into repeatable solution architectures, strategic sales plays, and enablement assets adopted by the broader sales engineering org.
- Influence Product Strategy: Establish a continuous feedback loop between Fortune 500 customers and internal Product & Engineering teams to prioritize key roadmap investments.
- Represent Qualtrics Globally: Drive market leadership by presenting at industry conferences, customer events, analyst briefings, and executive advisory sessions.
**What We’re Looking For On Your Resume**
- Proven track record in enterprise solution architecture, strategic presales, or Field CTO roles within enterprise software.
- Demonstrated capability in architecting and positioning complex platforms alongside enterprise AI, data strategy, cloud, CRM, or CDP environments.
- Hands-on experience engaging and advising C-level executives at Fortune 500 organizations on digital transformation and business value.
- Track record of building repeatable intellectual property, technical positioning frameworks, or field enablement programs that scale across an organization.
- Cross-functional execution experience aligning Product, Engineering, Sales, and Customer Success teams.
**What You Should Know About This Team**
- We are not just deal support—we act as an internal incubator for new ideas, generating intellectual property, enterprise architectures, and sales plays that elevate the entire company's go-to-market strategy.
- We sit at the exact intersection of field execution and product vision, giving us a direct voice to shape Qualtrics' platform strategy and influence product roadmaps based on real-world Fortune 500 interactions.
- You’ll work alongside seasoned enterprise architects and industry thought leaders who value collaboration, high-velocity problem solving, and sharing technical innovation across the group.
- Our team leads the highest-stakes executive engagements, board-level vision sessions, and customer workshops across North America, giving you unmatched visibility inside and outside the company.
- We believe a win for one is a win for all; we actively invest time in translating individual successes into enablement programs that lift the capabilities of the broader field sales engineering org.
**Our Team’s Favorite Perks and Benefits**
- After one year, receive $1,800 USD annually to spend on experiences of your choice (vacations, concerts, hobbies, or charity).
- $300 USD per quarter to spend on health, physical, or personal wellness expenses.
- Up to 2 weeks (10 days) per year to work from anywhere outside of standard hybrid locations.
- Free 24/7 access to mental health coaching, clinical therapy, and mindfulness resources for you and your dependents.
- 401(k) Company Match
- Comprehensive Healthcare Coverage
**The Qualtrics Hybrid Work Model**: _Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid_
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws: [Family & Medical Leave Act](https://www.dol.gov/agencies/whd/posters/fmla), [Equal Opportunity Employment](https://www.eeoc.gov/poster), [Employee Polygraph Protection Act](https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)_
_Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
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_For full-time positions_, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit [Qualtrics US Benefits](https://www.qualtrics.com/careers/us/en/us-benefits).
Remote Base Annual Pay Transparency Range
$212,000—$278,500 USD