销售运营负责人（兼职）
Sales Operations Lead (Part-Time)
临时兼职小时工职位：每小时30-32美元，预计每周工作约20小时。远程办公，但必须是德克萨斯中部地区（奥斯汀，德克萨斯州周边）的本地人。
销售运营主管负责通过运营卓越、系统管理和战略赋能，优化STEM和G&E销售团队的绩效、效率和可扩展性。该职位负责销售流程的开发，监督销售技术（包括CRM系统），并与市场部、财务部和BI部门跨职能合作，确保准确的预测、管道健康状况和市场进入策略的一致性。此职位需要具备高级CRM技能（HubSpot）以及对销售/市场技术栈的熟悉。销售运营主管直接支持销售领导，并管理销售运营计划的日常执行。
销售流程设计与优化
- 负责并持续改进端到端销售流程，从线索分配和路由到交易关闭和售后交接。
- 标准化并记录操作流程，包括线索管理、销售阶段、服务级别协议（SLA）和数据采集。
- 识别摩擦点和运营低效问题，并提出可扩展的解决方案以提高销售团队生产力。
销售技术与CRM管理
- 负责CRM策略、治理和配置。
- 管理与关键销售技术工具的集成（例如RingCentral、线索评分工具、表单处理程序、提案工具）。
- 为销售代表和经理提供CRM和技术栈的培训和入职指导。
- 管理销售运营协调员，确保CRM数据的整洁性和工作流维护。
报告、预测与分析
- 构建和管理仪表盘，跟踪管道健康状况、转化指标、团队绩效和收入KPI。
- 与财务部和BI部门合作，支持预测建模、区域规划和目标设定。
- 向销售领导层提供定期洞察和临时报告，以指导策略。
跨职能协作
- 与市场部合作，优化线索流动、活动归因和生命周期追踪。
- 与销售领导和市场部合作，建立培训、作战手册和入职材料。
- 在与领导层协调的情况下，支持收入规划、人员编制建模和年度市场进入计划。
团队与项目管理
- 管理和指导销售运营协调员，包括目标设定和绩效评估。
- 领导销售计划
查看英文原文
Temporary Part-Time Hourly Position: $30-$32 per hour, with an expected schedule of approximately 20 hours per week. Remote, but must be local to the Central Texas Area (around Austin, TX).
The Sales Operations Lead is responsible foroptimizing the performance, efficiency, and scalability of the STEM and G&E sales teams through operational excellence, systems management, and strategic enablement. This role leads the development of sales processes, oversees sales technology (including CRM systems), and partners cross-functionally with Marketing, Finance, and BI to ensure accurate forecasting, pipeline health, and go-to-market alignment. Advanced CRM proficiency (HubSpot) and familiarity with sales/marketing tech stacks is required for this role. The Sales Operations Lead directly supports sales leadership and manages the day-to-day execution of Sales Operations initiatives.
Sales Process Design & Optimization
- Own and continuously improve the end-to-end sales process, from lead assignment and routing to deal close and post-sale handoff.
- Standardize and document operating procedures, including lead management, sales stages, SLAs, and data capture.
- Identify friction points and operational inefficiencies and propose scalable solutions to improve sales team productivity.
Sales Technology & CRM Administration
- Own CRM strategy, governance, and configuration.
- Manage integrations with key sales tech tools (e.g., RingCentral, lead scoring tools, form handlers, proposal tools).
- Lead CRM and tech stack training and onboarding for sales reps and managers.
- Manage Sales Ops Coordinator to ensure CRM data hygiene and workflow maintenance.
Reporting, Forecasting, & Analytics
- Build and manage dashboards to track pipeline health, conversion metrics, team performance, and revenue KPIs.
- Partner with Finance and BI to support forecast modeling, territory planning, and target setting.
- Deliver recurring insights and ad hoc reporting to sales leadership to guide strategy.
Cross-Functional Collaboration
- Collaborate with Marketing to optimize lead flow, campaign attribution, and lifecycle tracking.
- Partner with Sales leadership and Marketing to build training, playbooks, and onboarding materials.
- Support revenue planning, headcount modeling, and annual GTM planning in coordination with leadership.
Team & Project Management
- Manage and mentor Sales Ops Coordinator(s), including goal-setting and performance reviews.
- Lead sales initiatives such as tech migrations, incentive modeling, territory redesigns, or new process rollouts.
Work Experience & Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy roles.
- Advanced CRM proficiency (HubSpot required) and familiarity with sales/marketing tech stacks.
- Strong analytical skills and comfort with Excel/Google Sheets, BI dashboards, and forecasting tools.
- Ability to communicate clearly with both technical and non-technical stakeholders.
- Experience supporting sales teams and working cross-functionally.
- Highly organized, strategic thinker with a bias for execution.
*This document is not an exhaustive list of every task this position will be asked or expected to perform. The primary responsibility of all iFLY Team Members is to prioritize their activities based on the needs of the business. As iFLY continues to grow and evolve, so will the duties of our Team Members.
Originally posted on Himalayas