受害者服务专员
Victim Services Specialist
负责管理因酒驾和药驾事故受害者的案源，为他们提供短期危机干预、情感支持、哀伤支持小组以及适当的转介资源以满足长期需求。协助受害者应对司法、财务和医疗系统。与其他受害者服务员工协作，为需要的受害者提供咨询和支持。有酒驾和药驾事故受害者服务/倡导工作经验者优先。
此职位为远程办公，候选人必须居住在以下县区之一：蒙茅斯县、默瑟县、联合县或埃塞克斯县。该职位薪资为52,000美元。
核心职责：
- 运用独立判断，对酒驾和药驾事故的受害者/幸存者进行个体需求评估，提供情感支持、信息和转介，并根据评估结果实施有益的干预措施。
- 保持对受害者应对能力及进一步转介需求的最新评估。
- 根据评估结果，为受害者制定并实施定制化的个案管理行动计划，可能包括哀伤支持援助、危机干预、长期心理咨询及其他基本需求的转介，以及支持小组的组织与主持。
- 在适当情况下陪同受害者/幸存者参加司法程序。通过协助保护和维护受害者/幸存者的权利，并向他人普及刑事和民事司法系统知识，提供倡导服务。
- 进行社区需求评估，并分析结果以确定适当的受害者服务、项目和活动的开发、组织和实施。
- 根据社区需求评估结果，制定并实施有效的宣传策略，以接触那些可能不了解 MADD 受害者服务的酒驾和药驾事故受害者和幸存者。
- 利用社区需求评估分析结果，建立并利用法律、医疗和社会服务系统中的关键人物网络，以协助受害者/幸存者。收集并维护社区资源信息，与受害者和其他受害者服务员工分享。
- 招募、筛选、培训、部署和表彰为实现受害者服务目标提供帮助的志愿者。
- 该职位还将设有小额筹款目标，以支持 MADD 新泽西州。
查看英文原文
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. Previous victim services/advocacy work with victims of impaired driving crashes is preferred.
This is a remote position in which the selected candidate must reside in one of the following counties: Monmouth, Middlesex, Union, or Essex County. The salary for this position is $52,000.
ESSENTIAL FUNCTIONS:
- Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments.
- Maintain current assessment of victim’s coping and need for further referrals.
- Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation.
- May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems.
- Conduct community needs assessments and analyzes results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
- Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
- Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
- Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
- This position will also have a small fundraising goal to support MADD New Jersey and will cultivate partnerships with businesses/corporations to secure monetary and in-kind sponsorships and donations.
- Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
- Other duties as assigned.
POSITION REQUIREMENTS
- Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
- Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
- Reliable transportation to court attendance is required along with a flexible schedule.
- Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
- Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
- Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
- Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
- Strong work ethic with the ability to maintain a high activity level.
- Must have exceptional internal and external customer service orientation.
- Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
- Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
- Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
- Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
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Originally posted on Himalayas