解决方案架构师
Solutions Architect
职位描述：
WideOrbit 的战略解决方案部门是公司创新产品与客户之间的关键纽带，将当前和未来解决方案与客户生态系统连接起来。该团队在售前、解决方案设计、实施以及持续的客户成功中发挥核心作用，确保 WideOrbit 的路线图和产品能够满足客户需求。
作为 WideOrbit 解决方案架构师，你需要是一个具有战略眼光和创造力的思考者，能够主动承担责任，克服挑战，并在不断变化的 AdTech 领域推动有意义的变革。在这个职位中，你将与客户和内部团队合作，设计并记录可扩展且高效的解决方案和服务。你的工作将涉及设计定制化的工作流程、与第三方工具的集成，以及提供最佳实践建议，同时保持对媒体和广告技术领域的深入理解。此职位需要在战略解决方案设计和直接客户参与之间取得平衡，包括参与需求调研、演示和解决方案讲解。
以下是对成功的定义：
客户参与：
- 作为客户、潜在客户和合作伙伴的可信顾问，在高层级别进行交流，快速了解他们的技术生态系统、运营挑战和业务目标。
- 成为 WideOrbit 产品和解决方案（当前及未来）的倡导者，展示解决复杂问题并实现可衡量业务价值的能力。
- 与客户和供应商合作，开发创新解决方案，将 WideOrbit 的产品与第三方工具、数据源和工作流程集成。
- 主导需求调研，识别业务目标、运营挑战、技术需求和成功标准。
- 与客户达成共识，确定每个项目的可量化成功指标，确保 WideOrbit 内部的价值衡量标准与客户一致。
- 偶尔主导或支持面向客户的演示，将复杂的的技术能力转化为清晰的业务价值。
解决方案设计：
- 设计符合客户独特业务目标的解决方案和工作流程，要么完全包含在 WideOrbit 生态系统中，要么作为更大集成架构的一部分。
- 映射客户的现有业务流程、工作流和相关成本，识别高杠杆机会，并在项目规划中优先处理这些机会。
- 提供技术指导，主题专家意见，以及对客户现有系统的评估，帮助他们优化流程并提升效率。
查看英文原文
Job Description:
The Strategic Solutions department at WideOrbit serves as the critical link between the company’s innovative products and its clients, bridging current and future solutions with client ecosystems. The team plays a pivotal role in pre-sales, solution design, implementation, and ongoing client success by ensuring that WideOrbit’s roadmap and offerings align with client needs.
As a WideOrbit Solution Architect, you are a strategic and creative thinker who takes ownership, overcomes challenges, and drives meaningful change in an ever-evolving AdTech landscape. In this role, you will collaborate with clients and internal teams to design and document scalable and efficient solutions and services. Your work will involve designing custom workflows, integrations with third-party tools, and advising on best practices, all while maintaining a deep understanding of the media and advertising technology landscape. This role requires a balance of strategic solution design and hands-on client engagement, including participation in discovery, demos and solution walkthroughs.
Here is what success will look like:
Customer Engagement:
- Act as a trusted advisor to clients, prospects and partners, engaging at senior levels to quickly understand their technology ecosystems, operational challenges, and business goals.
- Be an advocate for WideOrbit products and solutions, current and future, demonstrating an ability to address complex challenges and deliver measurable business value.
- Collaborate with clients and vendors on innovative solutions that integrate WideOrbit’s products with third-party tools, data sources, and workflows.
- Lead discovery engagements to identify business objectives, operational challenges, technical requirements, and success criteria.
- Develop consensus with clients on quantifiable success metrics for each engagement, ensuring that WideOrbit’s internal measures of value align with the clients.
- Occasionally lead or support client-facing demonstrations, translating complex technical capabilities into clear, business-focused value.
Solution Design:
- Develop solutions and workflows tailored to meet unique client business objectives, either fully contained within the WideOrbit ecosystem, or as part of a larger, integrated stack.
- Map client’s existing business processes, workflows, and associated costs, identifying high leverage opportunities and prioritizing those in project planning.
- Provide technical guidance, subject matter expertise, and product knowledge during sales engagements supporting complex deal negotiations and renewals.
- Orchestrate the solution implementation process, ensuring smooth adoption, addressing technical and operational gaps, all while architecting the next phase of the solution.
Cross-Functional Collaboration:
- Work closely with Sales, Product, Engineering, and Professional Services teams to align client priorities, market demands, and growth strategies.
- Collaborate on strategies to enhance client satisfaction, identify revenue opportunities, and ensure successful long-term partnerships.
- Ensure alignment across client, corporate, and team objectives through communication, demonstration and ownership.
Market and Product Responsiveness:
- Maintain expertise in media, advertising technology, and operational workflows to ensure solutions meet industry challenges and trends.
- Identify opportunities for product enhancements or integrations, advocating for innovation based on client feedback and market needs.
- Partner with internal teams to evolve WideOrbit’s offerings, maintaining a leadership position in the ad tech ecosystem.
To thrive in this role, we are looking for:
- 10+ years of experience in broadcast, cable, or local media operations or within a software provider serving media companies, broadcasters, publishers, or advertising organizations.
- Hands-on experience with both local broadcast workflows and digital advertising ecosystems (programmatic, ad serving, data integrations).
- Deep understanding of local media sales, traffic, and operational workflows, including the intersection of linear and digital advertising.
- Experience with SaaS platforms and/or large complex enterprise resource planning systems.
- Demonstrated ability to engage cross-functional teams and drive collaboration.
- Excellent communication skills, capable of presenting to executive-level stakeholders and large audiences.
- Experience developing best-practice collateral and customer enablement strategies.
- Proven ability to manage customer relationships at both technical and business levels
Additionally, you may be a good fit if you have:
- Experience working in digital and/or linear ad operations or within a software provider working with publishers.
- Proficiency in managing multiple projects and priorities in fast-paced environments.
- Analytical, creative, and strategic thinker with a problem-solving mindset.
- Entrepreneurial instincts with the ability to anticipate roadblocks and balance technical and business constraints.
- Experience working with Product, Development, and DevOps teams.
- Familiarity with WideOrbit products (e.g., WO Network, WO Traffic, WO Digital Hub) or similar systems is a plus.
Location:
This position will can be based in any of our offices and/or remote will also be considered.
Pay Range:
$140,000 - $190,000
Compensation:
The compensation range listed, and a general description of other compensation and benefits will apply to this position. Various factors are considered to determine compensation ranges including market data, location, experience, qualifications, and skills. WideOrbit reserves the right to pay more or less than the salary and benefit information posted.
Equal Opportunity Employer:
We are committed to treating all applicants fairly, WideOrbit is an equal opportunity employer that prohibits unlawful discrimination based on race, color, religion, sex, national origin, age, physical or mental disability, medical condition, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. Additionally, we consider qualified applicants whose histories are impacted by our justice system, consistent with applicable federal, state, and local law.
Originally posted on Himalayas