远程债务催收专员 – 已购纸张（无周末！）
Remote Debt Collection Specialist – Purchased Paper (No Weekends!)
现在是加入AllianceOne的好时机！作为Teleperformance的子公司，AllianceOne为员工提供成为客户中心管理领域全球领导者的机会，同时利用公司多年来建立的全球影响力。Teleperformance通过提供更好的客户体验创造更多价值。
职位描述：
我们致力于欢迎、倾听、参与、解决和令人惊叹。
我们非常重视我们的客户及其客户，使我们能够将热情转化为卓越。
我们正在招聘有经验的远程债务催收专业人员，与消费者联系并解决逾期购买的债务账户。在此职位中，您将进行大量外拨电话，执行跳查以找到消费者，协商还款和付款安排，并通过及时跟进管理您的催收流程。成功需要在遵守FDCPA、FCRA和适用州法规的同时，提供专业、以解决方案为导向的客户互动，以最大化账户回收。
我们通过提供具有竞争力的基本时薪和优秀的佣金结构，以及提供的带薪培训，来重视我们的客服人员，帮助您取得成功！
地点：远程
薪资：基本时薪（15-20美元/小时）+积极的分层佣金及合规奖金
福利：
我们的全面福利包括但不限于：健康保险（医疗/牙科/视力）、HSA/FSA计划、带薪休假套餐、可选每日付款、员工援助计划、90天后可加入的401k计划等！
您将在入职后的第一个月的第一天开始享受健康福利，如果在每月的第一天入职，则在入职当天开始享受。
资格要求：
- 经验：至少2至3年的第三方催收经验，其中至少1年专门从事购买的纸质债务、休眠判决或回收债务。
- 远程纪律：在居家办公环境中达成目标指标的可靠记录。
- 技术素养：熟悉自动拨号器、CRM软件和标准的跳查平台。
- 法规知识：必须能够准确解释“迷你米兰达”条款，了解如何处理争议，并知道各州的诉讼时效如何规定可以和不可以对法律行动说什么。
- 专业的口头沟通能力
- 出色的出勤率和工作态度
- 在与客户交谈时具备同时操作多个系统的强大能力
查看英文原文
Now is a great time to join AllianceOne!As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
We are here to welcome, listen, engage, resolve and amaze.
We care deeply about our clients and their customers, allowing us to transform passion into excellence.
We are currently hiring experienced remote debt collection professionals to connect with consumers and resolve delinquent purchased debt accounts. In this role, you will conduct high-volume outbound calls, perform skip tracing to locate consumers, negotiate settlements and payment arrangements, and manage your collection pipeline with timely follow-ups. Success requires maintaining full compliance with the FDCPA, FCRA, and applicable state regulations while delivering professional, solution-focused customer interactions that maximize account recovery.
We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!
LOCATION: Remote
PAY: Base ($15–$20hr) + Aggressive Tiered Commission & Compliance Bonuses
BENEFITS:
Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!
You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.
QUALIFICATIONS:
- Experience: Minimum 2 to 3 years of third-party collections experience, with at least 1 year specifically working purchased paper, dormant judgments, or salvage debt.
- Remote Discipline: Proven track record of hitting target metrics in a work-from-home environment.
- Technical Literacy: Familiarity with auto-dialers, CRM software, and standard skip-tracing platforms.
- Regulatory Knowledge: Must be able to accurately explain the "Mini-Miranda," understand how to handle disputes, and know how state-level SOL dictates what can and cannot be said regarding legal action.
- Professional verbal communication skills
- Outstanding attendance & work ethic
- Strong ability to navigate multiple systems while speaking with customers
- Must be self-motivated
- Problem solving and critical thinking
- Must be proficient in time management
- Negotiation skills
- Goal oriented
- Computer knowledge/skills
- Good typing/keyboarding skills
- Ability and openness to work professionally with a diverse customer base
- Works well in team setting
- Knowledge of personal loans and/or financial services is a strong plus
- A criminal background check is required
#ZRPSG
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at .
Questions?
- Please review our privacy notice available at the following
- For additional information on AllianceOne visit our website at
Originally posted on Himalayas