远程运营中心操作员
Remote Operations Center Operator
远程运营中心操作员是一个入门级职位，是了解快速发展的可再生能源行业并与优秀团队一起产生重大影响的绝佳机会。在这个关键职位上，你将负责日常能源资产的监控和管理，确保最佳性能，并在客户和现场人员之间保持顺畅沟通。这是一个完全远程的职位，提供出色的灵活性，但要求每季度前往我们其中一个办公地点进行面对面的会议。
主要职责：
- 遵守所有安全规定和公司流程。
- 分析所有监控和资产管理软件中的警报和系统性能。
- 遵循监控和现场调度的组合要求。
- 展示在Salesforce Drive O&M（CMMS）功能方面的熟练技能。
- 准确创建新的工单并在CMMS中及时更新。
- 以专业的方式与客户沟通以获得所需工作任务的批准。
- 与现场团队协调并协助现场故障排除。
- 处理现场电话并将在CMMS中记录相应的条目。
- 执行SEL继电器的远程通信和事件检索。
- 执行各种跟踪系统的远程操作。
- 管理数据采集系统（DAS）、CMMS和ESS数据室之间的信息传递。
- 按要求参加客户会议。
- 管理和维护ESS文件结构和工作流功能。
- 按照与相应经理的协调安排参加季度面对面会议。
- 参加相关的技术培训并参与持续改进计划。
- 能够灵活安排工作时间，包括根据业务需求或季节性需要在周末工作。
- 其他指定的责任。
任职资格：
- 能够独立工作并接受指导。
- 持有有效的驾驶执照且无不良驾驶记录。
- 能够作为团队成员工作。
- 优秀的书面和口头沟通能力。
- 高度关注细节。
- 熟练使用Microsoft Office套件和Adobe，具备学习新软件程序的实证能力。
申请者必须已获得在美国任何雇主处工作的授权。目前我们无法提供或接管任何就业签证的担保。
该职位的预期年薪酬范围为50,000-60,000美元，包括基本工资和潜在的激励目标机会。此范围是基于诚意的估算，依据...
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The Remote Operations Center Operator position is an entry-level role and a fantastic opportunity to learn about the rapidly growing renewable energy industry while making a significant impact with a great team. In this pivotal position, you'll be essential in the daily monitoring and management of energy assets, ensuring peak performance and seamless communication between our clients and field personnel. This is a fully remote position, offering excellent flexibility, with the expectation of quarterly visits to one of our office locations.
ESSENTIAL FUNCTIONS:
- Adhere to all safety regulations and company procedures.
- Analyze alerts and system performance across all monitoring and asset management software.
- Comply with portfolio requirements for monitoring and field dispatch.
- Demonstrate proficiency in Salesforce Drive O&M (CMMS) functions.
- Accurately create new work orders and provide timely updates in CMMS.
- Communicate with clients in a professional manner for required work task approvals.
- Coordinate with and assist field teams with onsite troubleshooting.
- Field phone calls and log corresponding entries in CMMS.
- Perform SEL relay remote communication and event retrieval.
- Perform various tracker system remote operations.
- Manage transfer of information between Data Acquisition Systems (DAS), CMMS, and ESS data room.
- Participate in client meetings as required.
- Manage and maintain ESS file structure and workflow functions.
- Attend Quarterly in-person meetings in coordination with respective Manager.
- Attend relevant technical training and participate in continuous improvement initiatives.
- Ability to work flexible schedules including weekend work as required to support business needs or seasonality.
- Additional responsibilities as requested.
QUALIFICATIONS:
- Able to work independently and take direction.
- Valid driver's license and clean driving record.
- Ability to work as part of a team.
- Excellent written/verbal communication skills.
- High attention to detail.
- Proficiency in the Microsoft Office Suite and Adobe and proven ability to learn new software programs.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.
The expected annual compensation range for this position is $50,000-60,000 encompassing base pay and potential incentive target opportunity. This range is a good faith estimate based on the position's requirements. Specific compensation offered to the selected candidate may vary depending on factors such as relevant knowledge, skills, training, experience, and market conditions. Additionally, this position may qualify for a comprehensive benefits package, including Retirement Benefits, Medical, Dental & Vision, Health Savings Account, Flexible Spending Account, Life Insurance and Disability, Tuition Reimbursement, Voluntary Benefits, Paid Absences, and more.
About Us:
At New Energy Equity, a proud subsidiary of ALLETE, we’re leading the charge in transforming the energy landscape with innovative solar solutions 🌞. As a top player in the renewable energy sector, we’ve successfully developed over 600MW of solar projects and closed more than $1.2 billion in clean energy investments 💼. Our projects deliver sustainable electricity to a wide range of clients, including commercial, industrial, municipal, and utility customers 🌍.
But there’s more to us than just impressive numbers. We pride ourselves on a dynamic and engaging work environment where teamwork, continuous learning, and environmental stewardship are at the core of what we do 🌿. Our inclusive and collaborative culture encourages creativity and innovation, making our office a place where every idea is valued, and growth is a priority 💡. At New Energy Equity, you’ll join a passionate team that not only drives the clean energy future but also enjoys celebrating our successes together 🎉. With over 250 projects across the U.S. 🌎, our supportive atmosphere ensures a balanced work-life dynamic ⚖️ and a fun, fulfilling career path 🌟. Join us and be part of a forward-thinking company where your contributions are celebrated, and your professional development is supported as we work towards a brighter, sustainable future 🌍.
The statements above outline the essential functions, nature, and level of work expected as of the document’s preparation date. They are not exhaustive lists of all duties and responsibilities. New Energy Equity reserves the right to modify this job description at any time, without notice.
New Energy Equity is an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, contact our HR department at
Originally posted on Himalayas