信任服务工程师
Trust Services Engineer
关于Workstreet
在Workstreet,我们正踏上一段激动人心的旅程,通过设计和实施前沿的安全和合规计划,帮助企业在安全的前提下实现业务扩展。作为一家快速发展的初创公司,我们提供广泛的GRC(治理、风险和合规)服务,支持SOC 2、ISO 27001、GDPR、CMMC、NIST 800-171、NIST 800-53和FedRAMP等框架。我们赋能企业从第一天起就满足监管要求,并提升其网络安全态势。
关于信任服务团队
除了GRC服务,我们还有一个信任服务团队。我们以快速、专注和可靠的速度推进工作——为拥有5家客户的客户和拥有500家客户的客户提供1至3个工作日的交付。我们直接与客户的安全部门和销售联系人合作,这意味着清晰沟通、团队协作和解决问题始终是我们工作的核心,帮助客户通过安全和合规推动销售和续约。如果你希望加入一个在销售和安全之间搭建桥梁的团队,你来对地方了。
机会介绍
Workstreet正在寻找一位以结果为导向的信任服务工程师,以支持我们的信任服务团队。你的主要职责是完成客户的安全问卷和其他尽职调查请求。你的工作将由高级工程师和经理进行审核,使你能够获得实时反馈。此职位主要专注于高效且准确地将客户现有合规资源中的信息录入标准化回复中。
你将负责
- 完成并提交安全问卷——作为客户尽职调查请求的主要响应者,利用已建立的回复框架、内部政策文档和合规控制库,确保准确且按时提交。
- 研究并验证回复——深入处理超出标准框架的客户特定问题,从合规平台获取支持性证据,并与内部安全部门和合规团队协调,确保准确性后再提交。
- 保持所有交付成果的一致性和质量——确保每份回复都反映当前批准的语言,并与客户的整体安全态势一致;在发现差距或过时文档时及时标记。
- 与内部团队协作——与合规和安全部门协调,核实信息
查看英文原文
About Workstreet
At Workstreet, we’re on an exciting journey to help businesses scale securely by designing and implementing cutting-edge security and compliance programs. As a fast-growing startup, we specialize in a wide range of GRC (governance, risk, and compliance) services that support frameworks across SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP. We empower companies to meet regulatory requirements and enhance their cybersecurity posture from day one.
About the Trust Services Team
In addition to GRC services, we also have a Trust Services team. We move at a fast, focused, and reliable pace – completing deliverables within 1 to 3 business days for customers with 5 clients and customers with 500 clients. We work directly with our customers’ security and sales points of contact, meaning clarity, teamwork, and problem-solving are at the forefront of everything we do to help our customers drive sales and renewals by using security and compliance as differentiators. If you want to be part of a team that builds the bridge between sales and security, you’re in the right place.
The Opportunity
Workstreet is looking for a results-oriented Trust Services Engineer to support our Trust Services team. Your primary responsibility will be to complete customer security questionnaires and other due diligence requests. Your work will be reviewed by Senior Engineers and Managers, giving you exposure to on-the-job feedback. This role is primarily focused on efficiently and accurately entering information from our customers’ existing compliance resources into standardized responses.
What You'll Do
- Complete and submit security questionnaires -serve as the primary responder for customer due diligence requests, leveraging established response frameworks, internal policy documentation, and compliance control libraries to deliver accurate, on-time submissions.
- Research and validate responses -dig into client-specific questions that fall outside standard frameworks, sourcing supporting evidence from compliance platforms and coordinating with internal security and compliance teams to verify accuracy before submission.
- Maintain consistency and quality across all deliverables - ensure every response reflects current, approved language and aligns with the customer’s broader security posture; flag gaps or outdated documentation when identified.
- Collaborate with internal teams - coordinate with compliance and security teams to verify information and ensure consistency across all submissions.
Who You Are
- Energized by time-sensitive deliverables - you do your best work when there's a hard deadline on the horizon, moving quickly without sacrificing quality.
- Confidence in your decision making - ambiguity doesn't slow you down because you make a call, prepare yourself for any justification, and move on. Clear communication skills to escalate issues and identify gaps, rather than guessing.
- Strong sense of prioritization - you’re able to understand the work assigned to you and communicate blockers proactively.
- Sharp attention to detail - you bring exceptional attention to detail and a consistent, disciplined approach to following established processes.
- Ability to read and interpret security policies and documentation - comfortable navigating in-house technology to review dense technical documents to extract accurate, relevant answers on behalf of clients.
- Familiarity with vendor/third-party risk concepts - familiar with the purpose and structure of common security questionnaire formats (via Excel sheets and portals) and understands how responses feed into a client's vendor risk management process, including control domains, risk tiering, and subprocessor considerations.
- Basic understanding of cybersecurity concepts and frameworks - you have had exposure to at least one of the following: SOC 2, ISO 27001, HIPAA, GDPR; can explain the difference between basic data definitions (e.g., the difference between business confidential information vs. PII vs. PHI); and understand concepts around confidentiality, integrity, and availability (CIA) of data, including controls related to authentication, access management, encryption, physical controls vs. logical controls, etc.
Nice to have
- Familiarity with cloud environments such as AWS, GCP, or Azure.
- Experience using compliance automation tools (Drata, Vanta, SecureFrame, etc.).
- Experience with vendor risk management tools (OneTrust, ServiceNow, Whistic, Upguard, Zip, etc.)
What We Offer
- Career Development: Clear path with mentorship and training opportunities.
- Technical Training: Reimbursement for relevant successful certification completion.
- Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities.
- Growth Opportunity: Early-stage company with significant room for career advancement.
- Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team.
Work Environment Requirements
- Fluency in written and verbal English.
- Reliable, high-speed internet connection.
- Quiet, professional home office setup.
- Able to work US Eastern Time zone hours, specifically 8 AM EST to 5 PM EST.
- Able to work on non-US public holidays in order to meet deadlines for US-based clients.
Workstreet Is An Equal Opportunity Employer
As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Originally posted on Himalayas